Safford Brown Hyundai Manassas

We met Chris at the door and he showed a sense of humor and was extremely polite. He has a great breadth of knowledge about the product and procedures, and made it very easy to communicate our desires or c and was extremely polite. He has a great breadth of knowledge about the product and procedures, and made it very easy to communicate our desires or concerns to him. Whenever he was not sure of the answer to a question, he immediately got the answer to insure we could make a good decision. We did not feel rushed or pushed to a product or service. We feel very good about our first experience with Chris, and will recommend him to others, and return to get another car from him. Our contact with Bryan and James was more limited, but they both were helpful and patient, and took the time to provide thorough answers. They also were polite and made us feel at ease during the entire lease signing process. More

When you go to this dealer and Kasen is helping you, expect to get a bunch of BS and lies. In addition, Brian the sales manager will low ball on his offer and make up every excuse in the book. Luckily, expect to get a bunch of BS and lies. In addition, Brian the sales manager will low ball on his offer and make up every excuse in the book. Luckily, we ended up negotiating for a few days with them. To top it off, the finance girl (the name escapes me) tried to give us a loan with a high interest rate. I got my own financing and then all of a sudden she said she could match it. They will attempt everything in the book to weasel the dollars out of your pocket. If you go here, cause they do have reasonable prices, just be prepared. More

Steve was GREAT!! As soon as I walk into the dealership Steve Greeted me, an answered all my question. Steve was very nice and well knowledgeable of the car I was interested. Steve made sure I drove both c Steve Greeted me, an answered all my question. Steve was very nice and well knowledgeable of the car I was interested. Steve made sure I drove both colors of the cars I was intrested in to make sure it felt right to me. Shaq was Great also! He worked with us to get us exactly where we wanted our payments to be, which made me very happy. My experience at Brown's hyundai in manassas was beyond great and i would recommend these guys to all my family and friends. More

As soon as I walk into the dealership Brian Greeted me,even though I asked for someone else who no longer work there. I explaned what I wanted to do and he was so good in helping me.I traded my Hyundai me,even though I asked for someone else who no longer work there. I explaned what I wanted to do and he was so good in helping me.I traded my Hyundai Elantra in for a New Hyundai Tucson.I felt I needed a litle bigger can then the Elantra and I really missed my Blue tooth hand free phone system.As long as Brian works for Hyundai I would only us him. Good Job Brian. More

Ive been too this Dealership twice and purchased two new cars for my children , the people are great, and the service was awsome.And very honest people and both my kids are satisfied with what they had pu cars for my children , the people are great, and the service was awsome.And very honest people and both my kids are satisfied with what they had purchased .Im actually going back too purchase a brand new car for me. More

I had a really good time at Brown's. Steve was my dealer and he was really nice throughout the whole ordeal. It was a good battle and I think we both won at the end. Steve's friendliness and casual behavi and he was really nice throughout the whole ordeal. It was a good battle and I think we both won at the end. Steve's friendliness and casual behavior made what should have been a nerve-wrecking moment (buying and negotiating a new car) into an experience where I felt comfortable and able to purchase the car and leave off the lot that night. I also had a very good experience with the finance team. In particular Sarah Burger. She was very nice and friendly even though I had kept her past hours. For that I am definitely grateful as well as her trying to get me the best deal possible. She was so excited to let me know that I wouldn't have to pay as much as I had originally planned. I would give both of these individual EXCELLENT ratings. Thanks to both of these guys. More

While visiting friends in Manassas, my 2009 Elantra's power steering light came on just as I was about to head home (I live in Arlington) on Sunday night. I called the Hyundai Service Line, and everyone power steering light came on just as I was about to head home (I live in Arlington) on Sunday night. I called the Hyundai Service Line, and everyone I spoke with was very friendly and helpful. I decided to spend the night and call for a tow truck in the morning. Since Brown's was only a few miles away, the car was towed there. I called the dealership and spoke with Darrell about the possibility of my car being fixed that day since I needed to get home. Darrell was very friendly, courteous, and definitely went out of his way to get my car looked at that same day. Unfortunately, the car needed to be repaired and the part needed had to be ordered. Although it was a hassle to arrange for a ride and drive back to get the car, I am very happy to have dealt with this dealership. Thank you so much for making the best of this bad situation! I would definitely recommend Darrell and the service department! More