Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Safford Brown Hyundai Manassas
Manassas, VA
1,725 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,725 reviews
June 18, 2011
We appreciate all that Joshua and Brian did for us they worked so hard to get us into the car that we wanted...They put in alot of hard work to help us out! Thank you all very much and we love our 2010 hyu worked so hard to get us into the car that we wanted...They put in alot of hard work to help us out! Thank you all very much and we love our 2010 hyundai sonata! Thanks again More
by SamKing
Employees Worked With
Joshua and Brian
June 14, 2011
We met Chris at the door and he showed a sense of humor and was extremely polite. He has a great breadth of knowledge about the product and procedures, and made it very easy to communicate our desires or c and was extremely polite. He has a great breadth of knowledge about the product and procedures, and made it very easy to communicate our desires or concerns to him. Whenever he was not sure of the answer to a question, he immediately got the answer to insure we could make a good decision. We did not feel rushed or pushed to a product or service. We feel very good about our first experience with Chris, and will recommend him to others, and return to get another car from him. Our contact with Bryan and James was more limited, but they both were helpful and patient, and took the time to provide thorough answers. They also were polite and made us feel at ease during the entire lease signing process. More
by Rossie
Employees Worked With
Chris Mallory/Bryan Meridietti/James
June 09, 2011
I gave the rating above based on the overall experience. Brown's Hyundai was chosen as the next closest Hyundai dealership in the area from Woodbridge. After a very bad experience at the Woodbridge dealers Brown's Hyundai was chosen as the next closest Hyundai dealership in the area from Woodbridge. After a very bad experience at the Woodbridge dealership we decided to pursue a car purchase with Brown's. More
by lnay
Employees Worked With
Brian Newman, Brian Meridieth, Darrell Kerby
June 08, 2011
Brian Newman, the salesman, went out of his way to find the car that I wanted. All employees involved with the sales department were outstanding. We will highly recommend Brian and Brown's Hyundai to any the car that I wanted. All employees involved with the sales department were outstanding. We will highly recommend Brian and Brown's Hyundai to anyone is shopping for a new vehicle. Thank you!! More
by khudson
Employees Worked With
Brian Newman
June 06, 2011
I LOVE THIS DEALERSHIP! I have never felt more comfortable with any service agency before! The customer service from the purchase of our Genesis through the trips to the dealer for service has bee comfortable with any service agency before! The customer service from the purchase of our Genesis through the trips to the dealer for service has been stellar! Josh was great with everything he went over with us when we bought our car and Darryl and Billy take care of everything that I need when I bring it back for service! I never feel like I'm being taken advantage of or given a line. There's always a nice surprise when I pick it up...It's been washed or they did something proactively. The car is the BEST car I have ever owned...I've been driving for 35 years and have never had an experience like this! Thank you, thank you! Hyundai has a great product, I'm so glad I decided to test drive one! More
by rhands.owens
Employees Worked With
Darryl, Billy, Josh
June 03, 2011
When you go to this dealer and Kasen is helping you, expect to get a bunch of xx and lies. In addition, Brian the sales manager will low ball on his offer and make up every excuse in the book. Luckily, expect to get a bunch of xx and lies. In addition, Brian the sales manager will low ball on his offer and make up every excuse in the book. Luckily, we ended up negotiating for a few days with them. To top it off, the finance girl (the name escapes me) tried to give us a loan with a high interest rate. I got my own financing and then all of a sudden she said she could match it. They will attempt everything in the book to weasel the dollars out of your pocket. If you go here, cause they do have reasonable prices, just be prepared. More
by cmac1116
Employees Worked With
Kasen, Brian
May 29, 2011
Steve was GREAT!! As soon as I walk into the dealership Steve Greeted me, an answered all my question. Steve was very nice and well knowledgeable of the car I was interested. Steve made sure I drove both c Steve Greeted me, an answered all my question. Steve was very nice and well knowledgeable of the car I was interested. Steve made sure I drove both colors of the cars I was intrested in to make sure it felt right to me. Shaq was Great also! He worked with us to get us exactly where we wanted our payments to be, which made me very happy. My experience at Brown's hyundai in manassas was beyond great and i would recommend these guys to all my family and friends. More
by Ljwright07
Employees Worked With
Steve Kang and shaq
May 24, 2011
As soon as I walk into the dealership Brian Greeted me,even though I asked for someone else who no longer work there. I explaned what I wanted to do and he was so good in helping me.I traded my Hyundai me,even though I asked for someone else who no longer work there. I explaned what I wanted to do and he was so good in helping me.I traded my Hyundai Elantra in for a New Hyundai Tucson.I felt I needed a litle bigger can then the Elantra and I really missed my Blue tooth hand free phone system.As long as Brian works for Hyundai I would only us him. Good Job Brian. More
by gabuley003
Employees Worked With
Brian Newman
May 15, 2011
Ive been too this Dealership twice and purchased two new cars for my children , the people are great, and the service was awsome.And very honest people and both my kids are satisfied with what they had pu cars for my children , the people are great, and the service was awsome.And very honest people and both my kids are satisfied with what they had purchased .Im actually going back too purchase a brand new car for me. More
by dwarra
Employees Worked With
Carroll and Sara Burger
May 12, 2011
While visiting friends in Manassas, my 2009 Elantra's power steering light came on just as I was about to head home (I live in Arlington) on Sunday night. I called the Hyundai Service Line, and everyone power steering light came on just as I was about to head home (I live in Arlington) on Sunday night. I called the Hyundai Service Line, and everyone I spoke with was very friendly and helpful. I decided to spend the night and call for a tow truck in the morning. Since Brown's was only a few miles away, the car was towed there. I called the dealership and spoke with Darrell about the possibility of my car being fixed that day since I needed to get home. Darrell was very friendly, courteous, and definitely went out of his way to get my car looked at that same day. Unfortunately, the car needed to be repaired and the part needed had to be ordered. Although it was a hassle to arrange for a ride and drive back to get the car, I am very happy to have dealt with this dealership. Thank you so much for making the best of this bad situation! I would definitely recommend Darrell and the service department! More
by Zanajoy
Employees Worked With
Darrell
