Back

Safford Brown Hyundai Manassas

Manassas, VA

4.6
1,724 Reviews

8651 Centreville Rd

Manassas, VA

20110

Directions

By Type

Showing 1,724 reviews

September 23, 2023

Absolutely horrible customer service in their Sales Department. Avoid. The positive reviews are suspicious because this group is clueless. More

by michaelc
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Hector Rodriguez
September 23, 2023

Excellent service. Very happy customer and appreciate the dealership! Will buy future cars with them! More

by mtikoyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Martin
September 23, 2023

Best service and sales team, highly recommend to go for new car shopping and very friendly More

by anjanparikh10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shak Alfonse, Arkeem Dennis, Peter Kim, Valeria Torrejon
September 22, 2023

The service was completed quickly and correctly. I arrived early, but I was taken immediately. I was out when I was scheduled to arrive. More

by SALVO47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Orr, Zack Martin
September 22, 2023

The mechanic and servuce rep are awesome. Otherwise I’d go somewhere else to have service done or buy a new car More

by FARREAST4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judd, Ken Orr
September 22, 2023

Bring back free car wash with every service visit. Move cars into service bays faster More

by keller4421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Orr
September 22, 2023

I appreciated responsiveness to what I asked and friendliness of staff. Having permanent license plates as soon as purchasing a car More

by chunhl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carroll Newman, Angel Escobar, Peter Kim
September 22, 2023

Always great service and nice waiting area to relax in. Ken, my service representative always is friendly and helpful. More

by FIVEINVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashiers are always great 👍🏼 , Ken Orr
September 22, 2023

Excellent work, customer service was encouraging. The guest area was clean and neat. I will love to do my service again More

by medbturay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Martin
September 22, 2023

Wonderful dealership! Awesome customer service. Ken Orr is beyond words. He was great and kept us informed about our vehicle. Thanks for all you do! More

by HANNAH.HARDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Orr, Zack Martin
...
15
...