Safford Brown Hyundai Manassas
Manassas, VA
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Everyone i met during the purchase process was very friendly and transparent. It was the best one i have ever experienced. friendly and transparent. It was the best one i have ever experienced. More
Never answer the phone and no call back. Had left many messages to Zachary service manager, no replying to the text message. My car was with the dealer for over a month. I was asked to picku Had left many messages to Zachary service manager, no replying to the text message. My car was with the dealer for over a month. I was asked to pickup my car and they tell me that my tires are cut and loosing air that I have to replace my tires. Shouldn't they have told me this without asking me that my car was ready. I can write more but don't have the time to waste. I have been to the dealer twice that they called and said that my car was ready and both time I went in they said I had two cut tires I had new tires replaced in June 2023. The second time I cam in after getting a call saying my car was ready, I went in I had a flat tire my side mirror drivers side is messed up does not work it was in good condition when I had my car, and a piece that's you change gears they had removed it and the little clip is missing. More
Honest, competent, informative. No haggling, no pressure. Very good experience except for interest rate for excellent credit score No haggling, no pressure. Very good experience except for interest rate for excellent credit score More
Our Genesis with 46K miles, was identified with many problems each time we came to pay the $2900 cost. Not a good place to get your car fixed. They never tell you all the problems. Come to pick up the c problems each time we came to pay the $2900 cost. Not a good place to get your car fixed. They never tell you all the problems. Come to pick up the car is when you find out new issues. 3 weeks to fix the car. Would never have bought our 2015 Hyundai Genesis 3.8 if known this car will cost this much aggrevation and $40,000! Wrong diagnosis, new ECM replacement, DO NOT BUY, SERVICE OR USE THEM. More