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Safford Brown Hyundai Manassas

Manassas, VA

4.6
1,724 Reviews

8651 Centreville Rd

Manassas, VA

20110

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Showing 1,724 reviews

December 13, 2019

Good. Very nice people The people at the dealership were very nice and they explained everything to me. They showed me how to manage the car while driving it and explained t More

by HPOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kim, Carroll Newman, William Armstrong
Dec 13, 2019 -

Safford Brown Hyundai Manassas responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Shak Alfonse – GM – shak.alfonse@brownscar.com

December 12, 2019

Attentive & Positive salesperson led to sale After visiting several dealers looking for a specific vehicle we were weary of the process. Jose was positive and engaging answering questions he kne More

by Weary Woman
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Munoz
Dec 13, 2019 -

Safford Brown Hyundai Manassas responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Shak Alfonse – GM – shak.alfonse@brownscar.com

December 11, 2019

Amazing Experience I was so shocked to how smooth everything happen. They made sure they was not putting me into anything that I did want. Also worked hard to get me the More

by Sara.lynn.rattan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis, William Armstrong
Dec 11, 2019 -

Safford Brown Hyundai Manassas responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Shak Alfonse – GM – shak.alfonse@brownscar.com

December 11, 2019

Very good service and a reasonable turn around time. Service staff is very friendly and helpful. The work was well done in a very reasonable amount of time. I recommend this dealership to my friends. More

by HPOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Seldon
Dec 11, 2019 -

Safford Brown Hyundai Manassas responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Shak Alfonse – GM – shak.alfonse@brownscar.com

December 11, 2019

Professional, honest, succinct. My customer service representative, Jen, was true to her word and very, very helpful. She was knowledgeable of Hyundai's inner workings and conveyed t More

by RJM_MASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Seldon, Ken Orr
Dec 11, 2019 -

Safford Brown Hyundai Manassas responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Shak Alfonse – GM – shak.alfonse@brownscar.com

December 10, 2019

Truck Billy was very polite and personable. He worked hard to get me the price I needed in order to purchase my vehicle. I look forward to working with him More

by Agosta.richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Puzon
Dec 11, 2019 -

Safford Brown Hyundai Manassas responded

Thank you for your review and congratulations on your new vehicle! We strive to ensure each of our guests leave our dealership happy and it is great to hear Billy could provide you with an excellent experience. Thanks for choosing Brown's Manassas Hyundai and we hope to see you again soon. Shak Alfonse – GM – shak.alfonse@brownscar.com

December 08, 2019

Wonderful friendly service I have bought four cars from Browns, and I always go to the service department in Manassas because Ken has always been a great service man, More

by AFC672017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Orr
Dec 09, 2019 -

Safford Brown Hyundai Manassas responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Shak Alfonse – GM – shak.alfonse@brownscar.com

December 08, 2019

Safety Inspection and install of a gas canister. I purchased my 2 cars from this dealer. Billy Puzon sold me my first Elantra and Arkeem my Tucson. Both are nice but Arkeem was great selling me the c More

by juliojr37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Puzon, Arkeem Dennis, William Armstrong, Jen Seldon, Ken Orr
Dec 09, 2019 -

Safford Brown Hyundai Manassas responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Shak Alfonse – GM – shak.alfonse@brownscar.com

December 08, 2019

Regular visit I am extremely pleased with my visit. I had stopped going due to a rude service person but am extremely happy to be back with the service people. Th More

by Venetia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Seldon
Dec 09, 2019 -

Safford Brown Hyundai Manassas responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Shak Alfonse – GM – shak.alfonse@brownscar.com

December 07, 2019

Regular vehicle maintenance The oil change and filter replacement was done in a timely manner. Jen kept me informed of progress and also of items that needed replacing. More

by LINDAMAKRIDES
Recommend Dealer
Yes
Employees Worked With
Jen Seldon
Dec 09, 2019 -

Safford Brown Hyundai Manassas responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Shak Alfonse – GM – shak.alfonse@brownscar.com

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