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Safford Brown Hyundai Manassas

Manassas, VA

4.6
1,724 Reviews

8651 Centreville Rd

Manassas, VA

20110

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Showing 1,724 reviews

January 05, 2020

Always a pleasure. Brown’s service center is always kind and courteous. I have not taken my car to be serviced anywhere else since I bought it. Always a pleasure! More

by shavonnacraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 05, 2020 -

Safford Brown Hyundai Manassas responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Shak Alfonse – GM – shak.alfonse@brownscar.com

January 05, 2020

Awesome Experience I just bought a used car from them, everyone was very helpful and the process was quick and easy. They were also very flexible with me when it came to More

by K_M_BROWN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis
Jan 05, 2020 -

Safford Brown Hyundai Manassas responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Shak Alfonse – GM – shak.alfonse@brownscar.com

January 04, 2020

Disappointed There for a car care plan svc & told I needed intermediated svc ended up spending $239.00 out of pocket, is the car care plan a free svc? I already p More

by mitchgfm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carroll Newman, Jen Seldon
January 03, 2020

Worth the wait Even though it took awhile to get to the point of picking up our new Limited Palisade last night it was worth the wait. Shak worked with us to make th More

by SKADAMS5
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shak Alfonse, Sami Ismail, Tom Jonas, William Armstrong
Jan 03, 2020 -

Safford Brown Hyundai Manassas responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Shak Alfonse – GM – shak.alfonse@brownscar.com

January 03, 2020

Great Experience We had a great buying experience at Hyundai Manassas. It started with an online quote from Billy you provided us with a transparent price that was be More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Puzon
Jan 03, 2020 -

Safford Brown Hyundai Manassas responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Shak Alfonse – GM – shak.alfonse@brownscar.com

January 03, 2020

Great customer service Service department kept me updated on the issues with car once diagnosed, how long it would take to resolve, and provided a loaner for the car was bei More

by RICHDONARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Seldon, Leslie Adams
Jan 03, 2020 -

Safford Brown Hyundai Manassas responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Shak Alfonse – GM – shak.alfonse@brownscar.com

January 02, 2020

Great service Great and good costumers services since i traded my car to a new hyunday elantra 2020 special my sale person that he was verry helpfull . More

by Kamel1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis
Jan 03, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for your review and congratulations on your new Elantra! I am thrilled to hear our team could provide you with a 5-star experience. We hope to see you again soon. Thanks for choosing Brown's Manassas Hyundai! Sincerely, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 02, 2020

Oil change service Work was done quickly and everyone was friendly. I also liked how the coffee machine could also make tea. I also appreciate the computer workstation. More

by COOPER7285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Seldon, Leslie Adams, Ken Orr
Jan 03, 2020 -

Safford Brown Hyundai Manassas responded

We are truly dedicated to providing quality customer service in all areas of Brown's Manassas Hyundai. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 01, 2020

It was great! Tom O'Connell is an excellent customer service representative for Brown's. He knows how to treat his customers. I prefer dealing with Tom when I need More

by ceurynowicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom O'Connell
Jan 02, 2020 -

Safford Brown Hyundai Manassas responded

Tom, thank you for the great review. I am happy to hear everything went well for you. Thanks for choosing Brown's Manassas Hyundai and we hope to see you again soon. Shak Alfonse – GM – shak.alfonse@brownscar.com

December 31, 2019

Great experience Everyone was friendly our sales person Jose was great we will come back to this dealership when in the market for a car or truck. More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Munoz, William Armstrong
Jan 02, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for your review, Shawn. It is great to hear Jose and our Brown's Manassas Hyundai team could provide you with a 5-star experience. We hope to see you again soon. Take care! Sincerely, Shak Alfonse – GM – shak.alfonse@brownscar.com

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