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Safford Brown Hyundai Manassas

Manassas, VA

4.6
1,724 Reviews

8651 Centreville Rd

Manassas, VA

20110

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Showing 1,724 reviews

January 27, 2020

Mr. Stephen Daugherty Thank you Mr. Stephen Daugherty for always doing a great job! You were a great Service Manager and Service Advisor when you were working at Brown's N More

by darkandlovely19811985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Daugherty
Jan 28, 2020 -

Safford Brown Hyundai Manassas responded

Hi, and thanks for the great feedback for our Brown's Manassas Hyundai team! We're very happy that Stephen was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 26, 2020

I was not ready to buy on the they we bought the car , but even though the sales person kwew he was open to show us all the features that the car has and help us decide on what package was good explaining More

by IRAMOS3
Recommend Dealer
Yes
Employees Worked With
Steve Kim
Jan 27, 2020 -

Safford Brown Hyundai Manassas responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience at Brown's Manassas Hyundai. We will share your comments with our team and we look forward to working with you again down the road. Regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 25, 2020

Service was timely and thorough. Staff was very professional. While I understand you would like as much commentary as possible, the job was done well and staff was very professional and thorough More

by DREAMWALKER2
Recommend Dealer
Yes
Employees Worked With
Service - Mike
Jan 27, 2020 -

Safford Brown Hyundai Manassas responded

Thanks for this great review! We can't tell you enough how much we appreciate our Brown's Manassas Hyundai service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 24, 2020

I've purchased/leased 3 vehicles from here over the last several years and it was an easy process and good deal working with Sami every time. More

by Patrick
Recommend Dealer
Yes
Employees Worked With
Sami Ismail, Tom Jonas
Jan 27, 2020 -

Safford Brown Hyundai Manassas responded

Thank you so much for this wonderful feedback, Patrick! We're so glad you came back to see Brown's Manassas Hyundai for your third car. It's fantastic to know Sami helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Kind regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 24, 2020

Excellent quality customer service. I was very please. Thanks for taking good care of my vehicle My vehicle received an a car wash. Thanks so much for all you do More

by ERCRKNIGHT
Recommend Dealer
Yes
Employees Worked With
Ken Orr
Jan 27, 2020 -

Safford Brown Hyundai Manassas responded

We are glad to hear you enjoyed your recent visit to our service department. At Brown's Manassas Hyundai we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Let us know if there is anything else that we can assist you with. Regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 23, 2020

Friendly, professional service After many years as a Honda owner, I bought my first Hyundai from Brown's two years ago, and bought my second Elantra last week. I have nothing but g More

by DBWITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Puzon, Kerri Estrada
Jan 23, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for the feedback! We are happy to hear about your positive experience at Brown's Manassas Hyundai, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Kind regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 23, 2020

Ken is always pleasant to bring my car to. He reminds me kindly of any upcoming or needed service intervals. Will be back again for next service. More

by SUZANNE9799
Recommend Dealer
Yes
Employees Worked With
Ken Orr
Jan 23, 2020 -

Safford Brown Hyundai Manassas responded

Hi Suzanne, and thanks for the great feedback for our Brown's Manassas Hyundai team! We're very happy that Ken was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 23, 2020

I have been a customer since 2003 for the quality of service from the staff and Bob Cavendish when I need to bring my car for Service or Repair Thanks B Stanley More

by BEVTSTANLEY
Recommend Dealer
Yes
Employees Worked With
Ken Orr
Jan 23, 2020 -

Safford Brown Hyundai Manassas responded

Thank you so much for the nice review for Brown's Manassas Hyundai! We really appreciate this feedback and I'll be certain to share your compliments with Bob and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 23, 2020

Got a fair price for my trade in and an excellent out the door price on a 2.4L Santa Dr Limited. Second car from Brown's. More

by billhechmer
Recommend Dealer
Yes
Employees Worked With
Carroll Newman
Jan 24, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for leaving us this great review, Bill. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see Brown's Manassas Hyundai again in the future with anything else you might need. Take care, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 21, 2020

Kind, courteous and prompt service. I was relieved that when my appointment was going to take longer, they had a shuttle available! I appreciate their responsiveness and courteous phone receptionist also. More

by Mahvi
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 22, 2020 -

Safford Brown Hyundai Manassas responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Shak Alfonse – GM – shak.alfonse@brownscar.com

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