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Safford Brown Hyundai Manassas

Manassas, VA

4.6
1,724 Reviews

8651 Centreville Rd

Manassas, VA

20110

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Showing 1,724 reviews

January 30, 2020

3500 check up for my new Hyundai It was a pleasant experience with a nice waiting room. My only negative is that the coffee machine does not dispense a latte when it has that option More

by BWHARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Adams
Jan 31, 2020 -

Safford Brown Hyundai Manassas responded

We appreciate you taking the time to share this review with Brown's Manassas Hyundai. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Kind regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 30, 2020

Tom was a great help with my issue. There was communication and he worked to get me the best solution without hassling. Keep up the quality service. More

by MLSPARKS1104
Recommend Dealer
Yes
Employees Worked With
Tom in Services Dept.
Jan 31, 2020 -

Safford Brown Hyundai Manassas responded

Thanks for your outstanding review for Brown's Manassas Hyundai! I'm very happy to hear that Tom was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 29, 2020

Quality each and every visit I always look forward to visiting the dealership. I've bought two new vehicles from the dealership during the last eight years and have always receive More

by britimport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Orr
Jan 30, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for the feedback! We are happy to hear about your positive experience at Brown's Manassas Hyundai, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 28, 2020

I went in for a oil change close to closing. I explained I needed to travel to SC. They took care of me. Truly grateful ! More

by FEEKEENE
Recommend Dealer
Yes
Employees Worked With
Jen Seldon
Jan 29, 2020 -

Safford Brown Hyundai Manassas responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from our Brown's Manassas Hyundai team. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 28, 2020

Always The Best! Always receive Top Notch Service - I travel from Va. Beach to Browns in Manassas to have my Tucson Serviced or receive any warranty updates! Will co More

by ltanderson664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom & Bob in the Service Dept., Ken Orr
Jan 29, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Brown's Manassas Hyundai. If there is anything more that we can do, please come back and see us again. Take care, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 27, 2020

State Inspection Super easy and convenient. I wasn't pressured to get additional services which was nice. Enjoyed a nice coffee and was very pleased with the car wash. More

by JM.DOHERTY06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Ismail, Jen Seldon
Jan 28, 2020 -

Safford Brown Hyundai Manassas responded

We are glad to hear you enjoyed your recent visit to our service department. At Brown's Manassas Hyundai we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Let us know if there is anything else that we can assist you with. Best regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 27, 2020

Carroll Newman was a wonderful salesman. William was also a joy to work with. I am very pleased with the service this dealership provided to me. More

by JULIEADAMS52
Recommend Dealer
Yes
Employees Worked With
Carroll Newman, William Armstrong
Jan 28, 2020 -

Safford Brown Hyundai Manassas responded

Julie, we love hearing about customers who have a great experience at Brown's Manassas Hyundai and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. All the best, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 27, 2020

Very happy the Sevice Department is open on Saturdays and extremely happy with the overall service. Tom is always helpful and keeping me informed. Keep up the great work everyone! 😊 More

by shantalv1109
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis, Jen Seldon, Leslie Adams
Jan 28, 2020 -

Safford Brown Hyundai Manassas responded

Thanks for your outstanding review for Brown's Manassas Hyundai! I'm very happy to hear that Tom was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thanks again, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 27, 2020

Great Customer Service ! Ron, Sales Rep and Karen with Finance were awesome to work with and was in and out quickly, Karen got me to where my payment needed to be to buy More

by MPALUMBO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron, Karen
Jan 28, 2020 -

Safford Brown Hyundai Manassas responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ron and Karen were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Kind regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

January 27, 2020

Amazing Customer Service Zaheer is an amazing sales person! He is very customer service oriented and goes above and beyond to have the Customer Happy. The lady at Finances i More

by MARINAGPUCHALSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri Estrada, Zaheer Spall
Jan 28, 2020 -

Safford Brown Hyundai Manassas responded

Marina, thank you for taking the time to leave Brown's Manassas Hyundai such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Zaheer went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Kind regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

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