Safford Brown Hyundai Manassas
Manassas, VA
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Customer service is always good and accommodating. If I make a request while sitting in the waiting area and they are always accommodating. Keep up the good work and keep sending those coupons!!!! make a request while sitting in the waiting area and they are always accommodating. Keep up the good work and keep sending those coupons!!!! More
Jen is Awesome. Best rep to work with. She makes scheduling easy, gets the maintenance done, and lets me chose what I can afford to get done. scheduling easy, gets the maintenance done, and lets me chose what I can afford to get done. More
I always feel welcome whenever I visit the dealership. The service facility is fantastic. My service adviser Mike is very knowledgeable and helping. I am over all satisfied The service facility is fantastic. My service adviser Mike is very knowledgeable and helping. I am over all satisfied More
Working with Jose to test drive the car and get everything set up to buy the car was a very smooth and enjoyable process. He was very knowledgeable about the car and all of its features and was not everything set up to buy the car was a very smooth and enjoyable process. He was very knowledgeable about the car and all of its features and was not trying to pressure me into a purchase. I would gladly recommend him specifically to anyone looking to buy a Hyundai. Signing for the car was much less smooth, due to a combination of pricing issues including being given MSRP as a final price, significantly higher than even the Browns online price, and not being offered the low financing rates offered on the Hyundai website. We were able to obtain both of these after a bit of fussing, but I would hope if we were going to be pressured to come in late on a Friday that we had not intended to be buying a car, that there would be some benefit to me as the buyer coming in at their expedited time to make a purchase. More
Mike in the Service Dept. is the only one I have dealt with. He is a super guy and very helpful. He’s the one I deal with. with. He is a super guy and very helpful. He’s the one I deal with. More
One of the greatest experience I have ever had when having my car serviced. Jen is excellent to work with, she is the only service person that I am comfortable handling my car. having my car serviced. Jen is excellent to work with, she is the only service person that I am comfortable handling my car. More
Great dealership. Awesome people to have working on my truck. Very trust worthy people to deal with. Very knowledgeable when it comes to answering all my questions. truck. Very trust worthy people to deal with. Very knowledgeable when it comes to answering all my questions. More
Best car buying experience! Friendly, professional staff and no pressure to buy! Sami is extremely knowledgeable, professional and answered all of our questions in great detail. Friendly, professional staff and no pressure to buy! Sami is extremely knowledgeable, professional and answered all of our questions in great detail. Highly recommend this dealership!! More
Ken Orr My service was efficient and prompt. Ken Orr was very cordial, proactive, and helpful. He made sure my premium warranty/maintenance agreement was hono My service was efficient and prompt. Ken Orr was very cordial, proactive, and helpful. He made sure my premium warranty/maintenance agreement was honored. Ken represents Brown's Manassas Hyundai in a positive light. More
Jorge Bernal was great! Extremely helpful throughout the entire purchasing process. The car is great! I truly appreciate the service that I received and will be recommending Jorge to everyone I know who is entire purchasing process. The car is great! I truly appreciate the service that I received and will be recommending Jorge to everyone I know who is in the market! More