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Safford Brown Hyundai Manassas

Manassas, VA

4.6
1,724 Reviews

8651 Centreville Rd

Manassas, VA

20110

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Showing 1,724 reviews

February 02, 2020

Customer service is always good and accommodating. If I make a request while sitting in the waiting area and they are always accommodating. Keep up the good work and keep sending those coupons!!!! More

by RASCAL915
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis, Jen Seldon, Ken Orr
Feb 03, 2020 -

Safford Brown Hyundai Manassas responded

Thanks for this great review! We can't tell you enough how much we appreciate our Brown's Manassas Hyundai service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

February 02, 2020

Jen is Awesome. Best rep to work with. She makes scheduling easy, gets the maintenance done, and lets me chose what I can afford to get done. More

by Veloster2016
Recommend Dealer
Yes
Employees Worked With
Jen Seldon
Feb 03, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for writing about your visit at Brown's Manassas Hyundai! I am happy to hear that Jen was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. All the best, Shak Alfonse – GM – shak.alfonse@brownscar.com

February 02, 2020

I always feel welcome whenever I visit the dealership. The service facility is fantastic. My service adviser Mike is very knowledgeable and helping. I am over all satisfied More

by Rasheed ANSARI
Recommend Dealer
Yes
Employees Worked With
Mike, Syed Shah, Jen Seldon
Feb 03, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for the excellent review for Brown's Manassas Hyundai, Rasheed! It is great to know that Mike was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Thanks again, Shak Alfonse – GM – shak.alfonse@brownscar.com

February 02, 2020

Working with Jose to test drive the car and get everything set up to buy the car was a very smooth and enjoyable process. He was very knowledgeable about the car and all of its features and was not More

by DOUG.JWHITESIDE
Recommend Dealer
Yes
Employees Worked With
Jose Munoz, Kerri Estrada
Feb 03, 2020 -

Safford Brown Hyundai Manassas responded

Thank you so much for taking the time to provide such great feedback, Doug. Brown's Manassas Hyundai's primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Jose was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Best, Shak Alfonse – GM – shak.alfonse@brownscar.com

February 02, 2020

Mike in the Service Dept. is the only one I have dealt with. He is a super guy and very helpful. He’s the one I deal with. More

by vbarber27
Recommend Dealer
Yes
Employees Worked With
Mike in Service Dept. is the one I choose to deal with. Such a great help.
Feb 03, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for the awesome feedback for Brown's Manassas Hyundai! You're right, Mike is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Please let us know if there is anything else that we can assist you with. Kind regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

February 02, 2020

One of the greatest experience I have ever had when having my car serviced. Jen is excellent to work with, she is the only service person that I am comfortable handling my car. More

by COVINGTON.PL
Recommend Dealer
Yes
Employees Worked With
Jen Seldon
Feb 03, 2020 -

Safford Brown Hyundai Manassas responded

It’s great to know that Jen provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give Brown's Manassas Hyundai this positive feedback. If you have any further questions regarding your vehicle, please let us know! Best, Shak Alfonse – GM – shak.alfonse@brownscar.com

February 02, 2020

Great dealership. Awesome people to have working on my truck. Very trust worthy people to deal with. Very knowledgeable when it comes to answering all my questions. More

by Joey
Recommend Dealer
Yes
Employees Worked With
Allen and Aaron from parts department , Shak Alfonse, Billy Puzon, Arkeem Dennis, Steve Kim, Carroll Newman, Tom Jonas, Jim Robertson, Jen Seldon, Leslie Adams, Ken Orr
Feb 03, 2020 -

Safford Brown Hyundai Manassas responded

Joey, thank you for the feedback! We are happy to hear about your positive experience at Brown's Manassas Hyundai, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Kind regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

February 01, 2020

Best car buying experience! Friendly, professional staff and no pressure to buy! Sami is extremely knowledgeable, professional and answered all of our questions in great detail. More

by RHONDALYNN655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Ismail
Feb 03, 2020 -

Safford Brown Hyundai Manassas responded

Hello Rhonda, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at Brown's Manassas Hyundai and that Sami was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Shak Alfonse – GM – shak.alfonse@brownscar.com

February 01, 2020

Ken Orr My service was efficient and prompt. Ken Orr was very cordial, proactive, and helpful. He made sure my premium warranty/maintenance agreement was hono More

by allen777church
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Orr
Feb 03, 2020 -

Safford Brown Hyundai Manassas responded

Hi, and thanks for the great feedback for our Brown's Manassas Hyundai team! We're very happy that Ken was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Take care, Shak Alfonse – GM – shak.alfonse@brownscar.com

February 01, 2020

Jorge Bernal was great! Extremely helpful throughout the entire purchasing process. The car is great! I truly appreciate the service that I received and will be recommending Jorge to everyone I know who is More

by Mcueva07
Recommend Dealer
Yes
Employees Worked With
Jorge Bernal, William Armstrong
Feb 03, 2020 -

Safford Brown Hyundai Manassas responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at Brown's Manassas Hyundai! We appreciate the feedback and are pleased that your experience with Jorge was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Shak Alfonse – GM – shak.alfonse@brownscar.com

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