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Safford Brown Hyundai Manassas

Manassas, VA

4.6
1,724 Reviews

8651 Centreville Rd

Manassas, VA

20110

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Showing 1,724 reviews

February 15, 2020

I was quite happy with my service at Brown’s. They took good care of me, and Jose was great! The finance team was also very helpfulz More

by Justjeff
Recommend Dealer
Yes
Employees Worked With
Jose Munoz
Feb 16, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Shak Alfonse – GM – shak.alfonse@brownscar.com

February 15, 2020

Jose was my sales representative and he was awesome. He was very knowledgeable, helpful and detailed. Jose really made my entire new car buying experience a great one. Thanks Jose! More

by Scott P
Recommend Dealer
Yes
Employees Worked With
Jose Munoz, William Armstrong
Feb 16, 2020 -

Safford Brown Hyundai Manassas responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Shak Alfonse – GM – shak.alfonse@brownscar.com

February 13, 2020

I was very pleased at the work done to repair my vehicle. From the arrival, being given a loaner and being kept abreast of the status Tom was great. More

by kapakuw1
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 14, 2020 -

Safford Brown Hyundai Manassas responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let the team here at Brown's Manassas Hyundai know! Shak Alfonse – GM – shak.alfonse@brownscar.com

February 13, 2020

Our 2020 Santa Fe This is our second Santa Fe. We were extremely pleased with the information Arkeem shared with us about the vehicle, as well as demonstrating all it' More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis
Feb 14, 2020 -

Safford Brown Hyundai Manassas responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop by Brown's Manassas Hyundai should you have any questions. Shak Alfonse – GM – shak.alfonse@brownscar.com

February 12, 2020

The five stars are primarily for service personnel. I do Sometimes feel the cost of your service is a bit high. Enough to make me look elsewhere. $77 for a pair of wiper blades I think it’s a bit exorbitant More

by JCOLOGERO1
Recommend Dealer
Yes
Employees Worked With
Ken Orr
Feb 13, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Shak Alfonse – GM – shak.alfonse@brownscar.com

February 11, 2020

Great service from Tom. Hit road trash. Blew tire. Glad I purchased hazard insurance. Tom did all the research, got the approvals Coordinated the service. I trust his service advice. A plus More

by Laurafeldmushaw
Recommend Dealer
Yes
Employees Worked With
Tom OConner. 5 Stars plus, Billy Puzon
Feb 12, 2020 -

Safford Brown Hyundai Manassas responded

Laura, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Tom does for Brown's Manassas Hyundai and our customers. Hope to see you again soon! Take care, Shak Alfonse – GM – shak.alfonse@brownscar.com

February 10, 2020

Great customer service.. the service was quick and the attendant was knowledge and offered the best customer service is the time he stated the service would be done More

by SHERRIDEAN.A.ABDEEN
Recommend Dealer
Yes
Employees Worked With
Ken Orr
Feb 11, 2020 -

Safford Brown Hyundai Manassas responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from our Brown's Manassas Hyundai team. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Shak Alfonse – GM – shak.alfonse@brownscar.com

February 09, 2020

I can always look forward to receiving courteous and timely service, from Ken Orr, Service Advisor, at Brown's Manassas Hyundai. Had another positive experience on 2/8/20. More

by myteam99
Recommend Dealer
Yes
Employees Worked With
Ken Orr
Feb 10, 2020 -

Safford Brown Hyundai Manassas responded

Hi, and thanks for the great feedback for Brown's Manassas Hyundai! We're very happy that Ken was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Shak Alfonse – GM – shak.alfonse@brownscar.com

February 09, 2020

Another outstanding visit to Brown’s Manassas Hyundai. Visit for safety inspection but Jen recommended oil change and explained why. Took care of oil change on same visit. Met with Steve Kim and discuss More

by Jim
Recommend Dealer
Yes
Employees Worked With
Steve Kim, Jen Seldon
Feb 10, 2020 -

Safford Brown Hyundai Manassas responded

Jim, thank you for the feedback! We are happy to hear about your positive experience at Brown's Manassas Hyundai, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

February 08, 2020

I always go see Ken. Every time I take my car to service is always gives me tons of information and keeps me very informative. He never makes me feel like i can’t ask him to explain something if I don’t qui More

by Raynadking@comcast.net
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis, Ken Orr
Feb 10, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Ken does for Brown's Manassas Hyundai and our customers. Hope to see you again soon! Best regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

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