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Safford Brown Hyundai Manassas

Manassas, VA

4.6
1,724 Reviews

8651 Centreville Rd

Manassas, VA

20110

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Showing 1,724 reviews

March 13, 2020

The dealer in Knoxville TN charged me a week ago for left headlight replacement; Brown did the right one for free! I heart Brown Hyundai! More

by Bri
Recommend Dealer
Yes
Employees Worked With
Jen Seldon
Mar 15, 2020 -

Safford Brown Hyundai Manassas responded

Bri, it is wonderful to hear that our team was able to provide you with a great experience at Brown's Manassas Hyundai! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Take care, Shak Alfonse – GM – shak.alfonse@brownscar.com

March 12, 2020

They’ve always given me over the top service.. I’ll keep coming to them every time. Top knot has performance. I’d recommend them every time. More

by bmbrad2013
Recommend Dealer
Yes
Employees Worked With
Jen Seldon
Mar 15, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for the feedback! We are happy to hear about your positive experience at Brown's Manassas Hyundai, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

March 12, 2020

Very nice, friendly, and helpful staff members. The waiting lounge needs better ammenties. No drinks in the fridge. I was able to get out within an hour. More

by irtizasami
Recommend Dealer
Yes
Employees Worked With
Jen Seldon
Mar 15, 2020 -

Safford Brown Hyundai Manassas responded

We appreciate you taking the time to share this review with us. I am pleased that our Brown's Manassas Hyundai staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don't hesitate to contact us if you have any questions or concerns about your car. Regards, Shak Alfonse GM shak.alfonse@brownscar.com

March 12, 2020

My Elantra needed an oil change and she was wasn’t shifting smoothly-there was a drag in her shifting. I called my service advisor Mike and he schedule my appt according to my schedule and had a loane More

by saldanadd
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 15, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for writing this fantastic review and giving Brown's Manassas Hyundai such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

March 11, 2020

Friendly courteous staff who go out of their way to help you. Convenient location and hours. Good selection of on lot vehicles to choose from. More

by keller4421
Recommend Dealer
Yes
Employees Worked With
William Armstrong, Zaheer Spall, Ken Orr
Mar 11, 2020 -

Safford Brown Hyundai Manassas responded

Thanks for the wonderful review of your recent visit to Brown's Manassas Hyundai. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

March 11, 2020

Mike is excellent and always takes great care of everything I need, and keeps me informed of any needed maintenance or updates. Could not ask for anyone better! More

by Twa727
Recommend Dealer
Yes
Employees Worked With
Mike Seymour
Mar 11, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mike does for Brown's Manassas Hyundai and our customers. Hope to see you again soon! Best, Shak Alfonse – GM – shak.alfonse@brownscar.com

March 10, 2020

Very good Very efficient, courteous Recommended additional needs for future visits work done in a timely manner waiting area clean and well stocked would re More

by shobaugh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Orr
Mar 11, 2020 -

Safford Brown Hyundai Manassas responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Brown's Manassas Hyundai's Service Department. Thanks again, Shak Alfonse – GM – shak.alfonse@brownscar.com

March 09, 2020

The service was good and what we were looking for. Salesperson Jose ( not Munoz) was courteous and knowledgeable about vehicles. We felt the 0% option was not for us and instead went for traditional More

by Nanu7201
Recommend Dealer
Yes
Employees Worked With
Jose (not Munoz), Angel Escobar
Mar 09, 2020 -

Safford Brown Hyundai Manassas responded

Thanks for the wonderful review of your recent visit to Brown's Manassas Hyundai. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Shak Alfonse – GM – shak.alfonse@brownscar.com

March 08, 2020

Customer services was very Professional and courteous. Ken was amazing. Would highly reccomend to all my friends and family. Thank you for all you do! More

by HANNAH
Recommend Dealer
Yes
Employees Worked With
Ken Orr
Mar 09, 2020 -

Safford Brown Hyundai Manassas responded

Hi Hannah, and thanks for the great feedback! We're very happy that Ken was there to give you the customer service we know you deserve! Thank you for choosing Brown's Manassas Hyundai and we look forward to seeing you again! Take care, Shak Alfonse – GM – shak.alfonse@brownscar.com

March 08, 2020

kind,courteos,knowlegable Always make you comfortable.The atmoshere is always friendly,information in terms you understand.My car comes back to me well serviced and clean,un More

by SHIRRON67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Seldon, Leslie Adams, Ken Orr
Mar 09, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Brown's Manassas Hyundai special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

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