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Safford Brown Hyundai Manassas

Manassas, VA

4.6
1,724 Reviews

8651 Centreville Rd

Manassas, VA

20110

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Showing 1,724 reviews

April 01, 2020

Service Dept is great and got car back nice and clean. Ken was very helpful and answered all of my questions and provided information on future service More

by KDOVE0
Recommend Dealer
Yes
Employees Worked With
Ken Orr
Apr 09, 2020 -

Safford Brown Hyundai Manassas responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Shak Alfonse – GM – shak.alfonse@brownscar.com

March 31, 2020

This was my first time having my car serviced at Brown's and they were fantastic. Mike was very friendly. I was so surprised that my car not only got an oil change but was cleaned inside and out. It was ver More

by MANGOSMILE93
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 09, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Shak Alfonse – GM – shak.alfonse@brownscar.com

March 30, 2020

Brown’s was first class all the way. Billy was my salesman. He was knowledgeable and no pressure. Everyone was very friendly and answered all of my questions. I definitely will recommend Brown’ More

by ADANDREA1009
Recommend Dealer
Yes
Employees Worked With
Billy Puzon, William Armstrong
Apr 09, 2020 -

Safford Brown Hyundai Manassas responded

We cannot thank you enough for your wonderful review of Brown's Manassas Hyundai and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Shak Alfonse – GM – shak.alfonse@brownscar.com

March 29, 2020

Always accommodating and service advisors top notch. They update customers during service visits. I am a satisfied customer and have owned my vehicle for 6 years More

by barbj1012
Recommend Dealer
Yes
Employees Worked With
Tom, Ken Orr
Mar 29, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for the wonderful review, Barb! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Thank you for choosing Brown's Manassas Hyundai! All the best, Shak Alfonse – GM – shak.alfonse@brownscar.com

March 28, 2020

Went in to buy my first car and had the best car buying experience I could have asked for! Arkeem Dennis and Will Armstrong were so friendly and made the decision to purchase super easy. I would definitely More

by ameyalisalazar
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis, William Armstrong
Mar 29, 2020 -

Safford Brown Hyundai Manassas responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at Brown's Manassas Hyundai and that Arkeem and Will were there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Shak Alfonse – GM – shak.alfonse@brownscar.com

March 27, 2020

Everything went very well! Polite, informative, and helpful! I needed a headlight and safety inspection so I was pleased! Thanks for the help and for doing it so quickly! More

by merrynandabby
Recommend Dealer
Yes
Employees Worked With
Jen Seldon
Mar 29, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for leaving Brown's Manassas Hyundai this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Shak Alfonse – GM – shak.alfonse@brownscar.com

March 25, 2020

They were Very timely and very thorough. With all that is going on in today’s world they followed all of the protocols put in place. More

by Suz078
Recommend Dealer
Yes
Employees Worked With
Jen Seldon
Mar 25, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

March 24, 2020

They were very helpful and pleasant to work with. I would recommend and had a Hyundai before this lease. Mr. Kim showed professionalism and would work with him again. More

by Kathybelsches
Recommend Dealer
Yes
Employees Worked With
Steve Kim
Mar 24, 2020 -

Safford Brown Hyundai Manassas responded

Thank you so much for taking the time to share your feedback with us, Kathy! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at Brown's Manassas Hyundai in the future. All the best, Shak Alfonse – GM – shak.alfonse@brownscar.com

March 24, 2020

Very convenient during a challenging time. I was able to schedule my service as usual and the dealership was very clearly taking the appropriate measures to abide by CDC guidelines without inconveniencing t More

by GREGMAYER82
Recommend Dealer
Yes
Employees Worked With
Mike Seymour
Mar 24, 2020 -

Safford Brown Hyundai Manassas responded

Greg, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Thank you for choosing Brown's Manassas Hyundai! Regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

March 21, 2020

Mike was very nice and helpful. He really went above and beyond. I will look forward to working with him again the next time I need my car serviced More

by Lynn Campbell
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 22, 2020 -

Safford Brown Hyundai Manassas responded

Lynn, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Mike went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! All the best, Shak Alfonse – GM – shak.alfonse@brownscar.com

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