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Safford Brown Hyundai Manassas

Manassas, VA

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Reviews
Vehicles
4.6
1,724 Reviews
Call Dealership (703) 361-9600
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8651 Centreville Rd

Manassas, VA

20110

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Showing 1,724 reviews

April 12, 2020

Im supprised that one of the sales people isn't responable for asking people coming in for service have they thought about trading other than twiddling ther thumbs. More

by tfpny1
Recommend Dealer
Yes
Employees Worked With
And Tom, Ken Orr
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Apr 16, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Shak Alfonse – GM – shak.alfonse@brownscar.com

April 12, 2020

I had a nice experience at Brown 'Hyundai. I was treated fairly by the sale person Jen Seldon on both of my visit at the dealership. . More

by althrobro88
Recommend Dealer
Yes
Employees Worked With
Tom Jonas, Jorge Bernal, William Armstrong, Jen Seldon
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Apr 16, 2020 -

Safford Brown Hyundai Manassas responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Shak Alfonse – GM – shak.alfonse@brownscar.com

April 11, 2020

What a wonderful place! Everyone is friendly and I was even greeted by name when I went in for my safety inspection.Thanks Jen!! I appreciate the warranties I got when I bought my Kona there last year.I r More

by Dewashington
Recommend Dealer
Yes
Employees Worked With
Jen Seldon
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Apr 16, 2020 -

Safford Brown Hyundai Manassas responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jen and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Shak Alfonse – GM – shak.alfonse@brownscar.com

April 09, 2020

Mr. Tom is the best!!!! He is very kind and professional. I would highly recommend the service department. Its so easy to book an appointment. More

by BiancaP
Recommend Dealer
Yes
Employees Worked With
Tom O’Connell
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Apr 15, 2020 -

Safford Brown Hyundai Manassas responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you at Brown's Manassas Hyundai. I will pass your feedback along to the team! Sincerely, Shak Alfonse – GM – shak.alfonse@brownscar.com

April 08, 2020

Service department was great... courteous and quick. Kept me informed about progress of repair and provided a loaner. I am very happy with Ken/Hyundai. More

by MOM2MY7
Recommend Dealer
Yes
Employees Worked With
Sami Ismail, Ken Orr
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Apr 09, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Shak Alfonse – GM – shak.alfonse@brownscar.com

April 07, 2020

Excellent service on my 2017 Ioniq! Great folks and they always take good care of us! Perfectly washed on the way out too! Thanks Jen! More

by ctfrapp
Recommend Dealer
Yes
Employees Worked With
Jen Seldon
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Apr 09, 2020 -

Safford Brown Hyundai Manassas responded

Your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Shak Alfonse – GM – shak.alfonse@brownscar.com

April 04, 2020

Was greeted at time scheduled. Rep alerted me that a hairline crack was discovered in the oil pan. Work by tech completed in about an hour. More

by crewetom
Recommend Dealer
Yes
Employees Worked With
Mike, Jen Seldon
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Apr 09, 2020 -

Safford Brown Hyundai Manassas responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Shak Alfonse – GM – shak.alfonse@brownscar.com

April 03, 2020

Ken was GREAT! He took care of my Tuscan and made sure I was pleased with service and results before I left. He also advised me to contact him if my vehicle has any other issues! Ken is the BEST! More

by sylvia.troop
Recommend Dealer
Yes
Employees Worked With
Ken Orr
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Apr 09, 2020 -

Safford Brown Hyundai Manassas responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Shak Alfonse – GM – shak.alfonse@brownscar.com

April 03, 2020

Pleasant and helpful staff, professional technicians and advisors, clean waiting rooms, fast service. Always offer to wash car, take care of customers car as if it was their own. More

by brentcrow88
Recommend Dealer
Yes
Employees Worked With
Jen Seldon
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Apr 09, 2020 -

Safford Brown Hyundai Manassas responded

Brent, we are so glad we could take care of all of your needs at Brown's Manassas Hyundai. Thank you for giving this feedback; we will be sure to share it with the team! Shak Alfonse – GM – shak.alfonse@brownscar.com

April 01, 2020

the seller is excellent for that i return to buy cars from this dealer and also the person who helped me with finances who is not on the list but is a lady looks like Filipina’s thanks to them I was able More

by ALVARADOFRED02
Recommend Dealer
Yes
Employees Worked With
Billy Puzon
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Apr 09, 2020 -

Safford Brown Hyundai Manassas responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Shak Alfonse – GM – shak.alfonse@brownscar.com

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