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Safford Brown Hyundai Leesburg

Leesburg, VA

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281 Reviews

325 East Market Street

Leesburg, VA

20176

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Showing 281 reviews

June 24, 2019

Tough customer with problems! I have extremely tough circumstances and Wally and Sherman went what I feel is above and beyond to find and help fund financing for me. Their honesty More

by Becky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Mankash, Sherman Henderson
Jun 24, 2019 -

Safford Brown Hyundai Leesburg responded

Thank you for the glowing review. We strive to provide each of our guests with an outstanding experience and it is great to hear Wally and Sherman could provide you with a great experience. Please don't hesitate to contact us if we could provide you with an excellent experience. Thanks for choosing Brown's Leesburg Hyundai! Sincerely, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220

October 23, 2018

Sales Team will lie, cheat and steal I'm in the market for a new vehicle and called these crooks. I agreed upon a price for the vehicle I was interested in over the phone , but when I arr More

by NavyDiver1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alfonso Lemus
Jan 03, 2019 -

Safford Brown Hyundai Leesburg responded

Thank you for your feedback. Here at Brown's Leesburg Hyundai, we pride ourselves in customer satisfaction, so it's very disappointing for me to hear about your recent experience with our staff. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220

August 07, 2018

Great experience, friendly, helpful staff Our daughter had a great buying experience with Yusuf and we went to see what Brown's had on the lot for us! After many visits, Andy was very hel More

by lsmart527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Castillo, Hung Khuu, Steve Burger, Sherman Henderson, Andy Romero, Alfonso Lemus, Steve Marzo, Yusuf Richardson
Aug 08, 2018 -

Safford Brown Hyundai Leesburg responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220

April 30, 2018

Excellent customer service. Mr.Andy found the car that I want and delivered it to this dealer. Also, Mr.Sherman suggested better option about the payment plan. More

by Sun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherman Henderson, Andy Romero
May 02, 2018 -

Safford Brown Hyundai Leesburg responded

Thank you for your business and this review. We're so glad you had a great experience and are happy to have helped you find your perfect vehicle here at Brown's Leesburg Hyundai. I will share this with Andy and Sherman. Take care! Best regards, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220

March 22, 2018

Very good experience This is one of the better car buying experiences we've ever had - and we've bought quite a number of cars. Andy Romero, our salesman, was great to dea More

by ColumnCouple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Burger, Andy Romero
Mar 23, 2018 -

Safford Brown Hyundai Leesburg responded

Thank you for this great review! Andy is truly an exceptional salesman and we appreciate him for giving you a great experience. Always feel free to call or stop by if there is anything else we can do to help you. Kind regards, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220

March 14, 2018

Excellent Customer Service I recently bought a Tuscon in another state. I brought my car into Brown's for regular service and had questions about the Bluelink feature in my car. More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Castillo, Andy Romero
Mar 15, 2018 -

Safford Brown Hyundai Leesburg responded

Thank you so much for the nice review, Lisa! We really appreciate this feedback and I'll be certain to share your compliments with Andy and Eddie. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Kind regards, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220

March 03, 2018

Best dealer I have ever dealt with. My salesman was extremely helpful both presale and post sale. No pressure which I require! They are on my preferred list for the next time I am in More

by Phil Kent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Torres, Andy Romero
Mar 07, 2018 -

Safford Brown Hyundai Leesburg responded

Thank you for taking time to review our dealership, Phil. I am glad to hear that we will be your top choice when you purchase your next vehicle. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220

February 08, 2018

Vehicle purchase I bought my car at this dealership and I loved it. Everyone there is really helpful and caring. I’ll recommend Andy Romero, he was so much help he’s g More

by Carolina56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Torres, Oscar Morgenstern, Andy Romero
Feb 12, 2018 -

Safford Brown Hyundai Leesburg responded

Thank you for your great feedback and recommendation, Carolina! I'm happy to hear that Andy and the rest of the team were so helpful with your purchase. We look forward to your continued business. Best regards, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220

February 07, 2018

Loved it every second! From the moment that I walked into the lot I was welcomed to the dealership. It was my first car purchase I’ve ever made and all my questions were ans More

by DinaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Romero
Feb 08, 2018 -

Safford Brown Hyundai Leesburg responded

Thank you for the glowing review, Dina! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best regards, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220

February 02, 2018

Excellent Customer Service! I originally leased my vehicle from Brown's Hyundai and then decided to buy the vehicle after a couple of years. Andy Romero was extremely helpful wit More

by Melissa Conway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Romero
Feb 05, 2018 -

Safford Brown Hyundai Leesburg responded

Thanks for your outstanding review, Melissa! I'm very happy to hear that Andy was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220