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Safford Brown Hyundai Fairfax
Fairfax, VA
884 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 884 reviews
August 27, 2015
Great dealer experience Don Barker is the best car salesman I have ever death with. I highly recommend this dealership. The car I purchased is an Accent. It is excellent. Don Barker is the best car salesman I have ever death with. I highly recommend this dealership. The car I purchased is an Accent. It is excellent. More
by JOSEPH.GOCHAL
Verified CustomerEmployees Worked With
Don Barker
August 25, 2015
Praise for Fairfax Hyundai Salesman, Hector Colon, and Sales Manager, Chip Chipani, were very flexible with the upfront costs associated with the lease, and were able to get me Salesman, Hector Colon, and Sales Manager, Chip Chipani, were very flexible with the upfront costs associated with the lease, and were able to get me into the vehicle I wanted within my budgeted price. More
by MAKAUSE
Employees Worked With
Hector Colon , Chip Chipani
August 24, 2015
Great cars. Great service. Was able to get a decent deal on a new lease with great help from Rene. A patient man helping a distracted customer with two small children waiting fo Was able to get a decent deal on a new lease with great help from Rene. A patient man helping a distracted customer with two small children waiting for several hours to get the right deal and understand all the details. More
by JUSTIN.FLINNER
Employees Worked With
Rene Narcisse
August 20, 2015
Sales price online actually wasn't a trap I decided to go here rather than a couple other dealers slightly closer to me due to better reviews and I didn't regret my choice. I had actually look I decided to go here rather than a couple other dealers slightly closer to me due to better reviews and I didn't regret my choice. I had actually looked at a Nissan Versa the other day but it was one of those, "oh that is a typo and the price is REALLY almost 4k more, so when can we get you in for a test drive" kinda deals. So I was prepared to be disappointed about the price that I saw for the car I ended up getting, but when my salesman sat down with me he had a printout of price I was quoted and didn't try to pull any shenanigans. My salesman's name was Ronny btw and he was really easy to deal with and friendly. He even helped load my bike into the new car and got some plastic wrap to protect the seats since it was wet. Both him and the financing manager (Jae Lee) were very helpful even though I straggled in less than an hour before closing on my bicycle and had to change in the bathroom. All around a good buying experience and I love my new Accent so far! More
by jammin969
Employees Worked With
Ronny Valdez, Jae Lee
August 20, 2015
Retracting my earlier positive review posted in July I thought when I purchased my 2015 Genesis sedan that I got a great deal. The finance person, Kerri Estrada, was all sweet and nice and everything. I thought when I purchased my 2015 Genesis sedan that I got a great deal. The finance person, Kerri Estrada, was all sweet and nice and everything. However, after I had a chance to look over what I signed, I realized I didn't get great a deal. Even though the dealership cut me a check to allow me to pay off my MINI Cooper, they ended up jacking the sales price of the car WAY up (about $10,000) to compensate. Of course they didn't mention they were doing that and (I blame myself for this) I didn't read the lease agreement carefully before I signed it. But this dealership does all the same sleazy things other car dealerships do--they focus on the monthly payment and then hide other costs in the lease. I should have been aware of that but I wasn't. And it was 11 pm on a Friday night, wasn't thinking as clearly as I should have and they took advantage of that as well. But then, why should I have to be on the lookout for such "gotchas?" This experience is why car buying is regarded as such a crappy process to go through. On top of all that, it took the dealership 3 days to return my MINI to me (as I didn't trade it in). That's due to the fact that the sales rep I dealt with, Hector Colon, just didn't give a xxxx about returning my car in a timely manner. So, lessons learned here for sure. I won't go back to this dealership ever again and I certainly won't use them for service. Oh and one more thing, the sales manager, Chip, said he was going to send me a $50 coupon for posting a positive review. I didn't get that either and I won't get it now that I've posted this review but, I don't care. Another reason this is a sleazy dealership--they don't follow through on what they tell you they are going to do. More
by Steve Geloso
Employees Worked With
Hector Colon, Chip Chipani, Kerri Estrada
August 17, 2015
Purchase of a 2015 Sonata I purchased my very first car at the Fairfax Hyundai a month ago. The entire process was very smooth and engaging and I was extremely pleased and sati I purchased my very first car at the Fairfax Hyundai a month ago. The entire process was very smooth and engaging and I was extremely pleased and satisfied every minute of the process. Thank you Mr. John Kim for making my first car purchase extremely pleasant! I highly recommend this dealership to anyone considering buying a Hyundai vehicle. More
by YUAHN1988
Employees Worked With
John Kim
August 15, 2015
Fantastic! From the beginning to end my experience was fantastic. Everyone was helpful and knowledgeable. The staff was informative, personable, helpful, engagin From the beginning to end my experience was fantastic. Everyone was helpful and knowledgeable. The staff was informative, personable, helpful, engaging and funny. The team went out of their way to make this a good experience. Compared to what I had gone through at Carmax Fairfax Hyundai was exceptional. Would and have recommended. More
by HEIDIHOE68
Employees Worked With
It was Jae Ha or Lee - not sure I don't have my card with me, Vincent Cheung, Kristen Glenn, David Han, Jae Lee, Jae Ha
August 13, 2015
Loving the experience of Hyundai Sonata I love my Sonata! I thank Hyundai Fairfax for getting a lease! My dealer Mr. Thomas Kim went through the journey with me finding the right car for my I love my Sonata! I thank Hyundai Fairfax for getting a lease! My dealer Mr. Thomas Kim went through the journey with me finding the right car for my needs. Thank you so much! More
by VICKY.PARK
Employees Worked With
Thomas Kim
August 12, 2015
My First Car - Good Experience at Hyundai Fairfax I purchased my first car at Hyundai Fairfax. I just moved to Washington DC, and was introduced to Thomas Kim by someone I knew. He was great - knew wh I purchased my first car at Hyundai Fairfax. I just moved to Washington DC, and was introduced to Thomas Kim by someone I knew. He was great - knew what I wanted and needed for my first car. Gave good advice. More
by DIANERHIM
Employees Worked With
Thomas Kim
August 12, 2015
Great buy and great experience at the dealership! I was very impressed by the service provided at this dealership. They went above and beyond to help me choose a car that suits my needs, within my bud I was very impressed by the service provided at this dealership. They went above and beyond to help me choose a car that suits my needs, within my budget. Plus, they offer an unbeatable leasing option for their cars! More
by JTFIRST10
Employees Worked With
Kojo Dadzie, Kerri Estrada
