Safford Brown Hyundai Fairfax
Fairfax, VA
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Amazing As my previous comment indicated I can't speak highly enough of Fairfax Hyundai. The entire staff has been incredible but Joe McNulty is a rockstar. As my previous comment indicated I can't speak highly enough of Fairfax Hyundai. The entire staff has been incredible but Joe McNulty is a rockstar. More
well done Fairfax hyundai after searching cars and dealers on internet, visited this location, just to look. Was shown car I liked and others. after discussing prices, test dro after searching cars and dealers on internet, visited this location, just to look. Was shown car I liked and others. after discussing prices, test drove and agreed to buy. they looked at trade in and a few hours later left in new sonata. I like the additional features the sonata has over the elantra. I have owned 3 elantras. More
Good I font really know what to say rverything was good i love the car i have the only problem was that the senata i had did not value much I font really know what to say rverything was good i love the car i have the only problem was that the senata i had did not value much More
Great I'm satisfied with my experience at Fairfax Hyundai. David Han was extremely professional and helpful. I will definitely recommend David Han and Fairf I'm satisfied with my experience at Fairfax Hyundai. David Han was extremely professional and helpful. I will definitely recommend David Han and Fairfax Hyundai to others. More
Review Worked with Keri, Robert and chip. All were great. Very easy to talk with and had answers to all my questions. Thanks for all the help. And for going Worked with Keri, Robert and chip. All were great. Very easy to talk with and had answers to all my questions. Thanks for all the help. And for going out of your way to make sure I was good. More
Good Experience at the dealer I really enjoyed buying a car from you guys, didn't have any problem and had all questions answered, the staff stayed with me even after 6, because I' I really enjoyed buying a car from you guys, didn't have any problem and had all questions answered, the staff stayed with me even after 6, because I've got stuck with insurance company until I got it done, left with brand new car and I love it. Thank you More
Custimer Satisfied Satisfied with the customer service , sales associate provide us with all our needs , courtesy was given at all times so there's nothing much to comme Satisfied with the customer service , sales associate provide us with all our needs , courtesy was given at all times so there's nothing much to comment- just keep up the good Job More
tuscon Don was fantastic and very helpful in helping me decide between two cars which would meet my needs the best. He was very friendly and acted just as ex Don was fantastic and very helpful in helping me decide between two cars which would meet my needs the best. He was very friendly and acted just as excited as I was for my first car purchase. I think it is extremely important to be excited and enthusiastic when someone is purchasing their first car. I am spending a lot of money and it was a big day for me and my family and we appreciated Don recognizing this and making the experience fun and enjoyable. This would have made my experience 10/10 until we met with a woman in financing who did not offer the same customer service level and came off as rude and seemed annoyed when my father would ask questions regarding the financial situation and how much I would be paying each month. As a concerned father he just wanted to make sure that I would be able to make the high monthly payments and what our options were regarding that. She sat leaned back far in her chair so that her entire arm was straightened and reaching for the keyboard to type in different numbers when my dad asked questions. A simple explanation for options and how much it would save me per month would have been appreciated instead of having an attitude and saying "you may save like 20 bucks if thats important to you". This made my family feel uncomfortable in this purchase and my dad was really pushing me to leave and go to Toyota where I would get 0% rate for a similar car. As a recent graduate, "20 bucks" is very important to me and saving anywhere I can is helpful. It would have been nice to have someone who was more understanding and didn't make me and my dad feel unwelcome or stupid for asking these questions. I believe my dad spoke with someone else in finances about this woman and he was very understanding of the situation and helped my dad agree to make the purchase. I am also in retail sales and know how important it is to make the experience worth while even if you can't help me reach my financial goals, doing what you can to answer the questions is not a hard task and would have made this experience much more enjoyable. More
Easiest car purchase experience Buying from Fairfax Hyundai was as good of an experience as possible. CJ Guo and the rest of the staff were very attentive and easy to work with throu Buying from Fairfax Hyundai was as good of an experience as possible. CJ Guo and the rest of the staff were very attentive and easy to work with throughout the entire process. I had the opportunity to meet the GM and he was very personable and professional. I would highly recommend this dealership to anyone looking for an enjoyable car buying experience. More
Awesome dealership Helped me purchase my first new car, Hyundai Elantra 2017. Which I fell in love with already. It had excellent customer service and price and connecte Helped me purchase my first new car, Hyundai Elantra 2017. Which I fell in love with already. It had excellent customer service and price and connected with me as a customer instead of pressuring me to purchase. I would definitely recommend this place More