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Safford Brown Hyundai Fairfax

Fairfax, VA

2.3
884 Reviews

10925 Fairfax Boulevard

Fairfax, VA

22030

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Showing 884 reviews

August 02, 2016

Thanks, Hyundai Fairfax! This is my third purchase of Hyundai cars from Fairfax Hyundai. Great cars and great people! I am sure my fourth will be from there too! More

by tedkim123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Guo
Aug 08, 2016 -

Safford Brown Hyundai Fairfax responded

Thank you for the awesome review! We were thrilled to hear that you continue to received the very best customer service at our dealership. We greatly appreciate your continued business!

August 02, 2016

Stop Wasting My Time Yes, an ok break area. But, please improve upon the way you inform your patrons of when their service is complete. I unnecessarily wasted about 40 min More

by Lyle
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jae Ha
Aug 03, 2016 -

Safford Brown Hyundai Fairfax responded

Dear Lyle, Thank you for taking the time to give us your feedback. As a valued customer your satisfaction is our number one priority. I would like to apologize for the inconvenience that you incurred during your visit and we are working toward resolving this issue. Regards, Fairfax Hyundai

August 02, 2016

Great experience My experience at Faifax Hyundai was great. Everything went very smooth. We got the right car for us. We were treated well by all the staff that we cam More

by ivnromero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Barker
Aug 08, 2016 -

Safford Brown Hyundai Fairfax responded

We appreciate you sharing the outstanding buying experience you received from Don. We are certainly very lucky to have him here, he truly cares about his customers. Enjoy your new car!

July 28, 2016

Always Amazing! This car is my 3rd with Fairfax Hyundai. Alongside my parents and my brother, I believe my family and I have returned to purchase at least 5 or 6 vehi More

by countdwn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Narcisse
Aug 08, 2016 -

Safford Brown Hyundai Fairfax responded

Wow! Thank you for sharing all the outstanding customer service you've received at our dealership over the years. Nothing makes us more pleased than to hear that our loyal customers continued to be provided with the very best service. We greatly appreciate your continued business!

July 28, 2016

Not The Hybrid, Nor The Genesis My only comment is, I wanted the Hybrid or Genesis. However, perhaps the next time. Lease is for 3 year. Also, Hyundai has an wonderful Warranty... More

by gdwinn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mcnulty
Aug 08, 2016 -

Safford Brown Hyundai Fairfax responded

Thank you for your valuable feedback. We appreciate your business! Enjoy your new car!

July 28, 2016

Great sales people Great sales staff, direct and to the point. Minimal haggling and great pricing. The financing aspect took a little longer than expected. That's all More

by muneses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Kim
Aug 08, 2016 -

Safford Brown Hyundai Fairfax responded

Thank you for sharing the awesome experience you had with our staff! We appreciate your business. Enjoy your new car!

July 27, 2016

Review CJ was extremely helpful in my first car buying/leasing process. He was able to answer all of my questions and I could tell he was very educated in th More

by larisa.wargo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Guo
Aug 08, 2016 -

Safford Brown Hyundai Fairfax responded

It was great to hear about the exceptional customer service you received from CJ. He truly cares about his customers, and always makes sure they are taken good care of. Thank you for your business!

July 27, 2016

Great Dealership and People Mike Wiser followed up with over the phone after I showed interest online and I really appreciated that. Mike Kim was a great sales person who worked More

by andrew.lander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wiser, Chip Chipani, Michael Kim
Aug 08, 2016 -

Safford Brown Hyundai Fairfax responded

Thank you for the awesome review and gracious recommendation! We were thrilled to hear about the outstanding customer service you received from our staff! Enjoy your new car!

July 27, 2016

Satisfying experience Dealership representatives from online manager to sales to financing listened, answered questions and offered assistance on my schedule. A very satis More

by michelle.coleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wiser and Aiysha, Rene Narcisse
Aug 08, 2016 -

Safford Brown Hyundai Fairfax responded

Thank you for sharing your outstanding experience at our dealership! We are always thrilled to hear that our staff provided our customers with a simple buying experience. We appreciate your business!

July 21, 2016

Fairfax Hyundai lives up to it's great rep I write a long review in my answers....lets just say they will treat you well and help you find exactly what you want. No hassles. Great treatment More

by AhmadJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mcnulty, Ken Misra
Aug 08, 2016 -

Safford Brown Hyundai Fairfax responded

Thank you for sharing your outstanding experience. We were very pleased to hear about the awesome customer service you received at our dealership. Enjoy your new car!

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