Safford Brown Hyundai Fairfax

Good dealership Very professional sales staff. Dealership did not hurry us during visits,was straightforward about costs, and answered questions properly; however the Very professional sales staff. Dealership did not hurry us during visits,was straightforward about costs, and answered questions properly; however the documentation fee in VA should be lower. More

very friendly experience the staff was very straightforward and helpful. i ended up happier and more satisfied with what i got than i expected. they were able to answer all of the staff was very straightforward and helpful. i ended up happier and more satisfied with what i got than i expected. they were able to answer all of my questions. i like that hyundai offered both the military and student discounts. More

Purchase of my 2017 Santa Fe This was the best experience I ever had buying a new car the staff was great. They were willing to show me everything about my car and took the time n This was the best experience I ever had buying a new car the staff was great. They were willing to show me everything about my car and took the time needed. More

She calls her car Toosey My daughters first new car. Very happy with the car buying process. We looked into a number of cars and decided on Hyundi for the reputation. Fairfax My daughters first new car. Very happy with the car buying process. We looked into a number of cars and decided on Hyundi for the reputation. Fairfax Hyundi was a very low key buying experience. More

Room for improvement Marketing material was not available for certain vehicle models. Information on colors was not readily available. Presentation of finance information Marketing material was not available for certain vehicle models. Information on colors was not readily available. Presentation of finance information was, at times, confusing. Access to the showroom did not appear to be accessible for persons with disabilities. From the outside looking at the dealership, it's not apparent which is the main entry door. Chairs for customers seemed worn and thus uninviting. More

Excellent Experience I had a great car buying experience. Rene was excellent. We were trying to buy a new vehicle before a new addition to the family but had a very spec I had a great car buying experience. Rene was excellent. We were trying to buy a new vehicle before a new addition to the family but had a very specific car/configuration in mind. Rene was able to track down exactly what we wanted and when our baby decided to joined us early and before the deal was done, he held the vehicle for us until we were able to come back and finish the paperwork. He always followed up in a timely manner but never was pushy. I'd recommend Rene and will be sure to see him again next time I am in the market for a vehicle. More

All needs met I was very pleased with my car buying experience at Fairfax Hyundai. I appreciated that I was treated respectfully and as a valued customer from star I was very pleased with my car buying experience at Fairfax Hyundai. I appreciated that I was treated respectfully and as a valued customer from start to finish. While test driving the car I was extremely pleased that I was allowed to drive where I wanted, and how I wanted. I was allowed to use all features and not rushed through my drive as often occurred at other dealerships. Negotiations were straightforward and reasonable, and I walked out with the car I wanted at a price I was comfortable with. More

Tucson Purchase Robert was very accommodating to my need for a roof rack. He found an ECO version with rack rails. I am very happy with this car . Robert was very accommodating to my need for a roof rack. He found an ECO version with rack rails. I am very happy with this car . More

Finance Manager Rude! I drove 1 1/2 hours to get my used Hyundai Sante Fe. Salesman Reza was awesome and very customer service oriented. However, Ken Misra, was rude and I drove 1 1/2 hours to get my used Hyundai Sante Fe. Salesman Reza was awesome and very customer service oriented. However, Ken Misra, was rude and condescending - angry because I would not purchase the extended warranties and I already had my own financing. I would buy from them again but would request anyone but Ken for the financing portion! More

good he was goid, offered a good price. very nice person to work with. Also a good dual language speaker. would like to work with him he was goid, offered a good price. very nice person to work with. Also a good dual language speaker. would like to work with him More