
Safford Brown Hyundai Fairfax
Fairfax, VA
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Second time as good as the first This is the second car I have bought from Fairfax Hyundai. My first car had over 95,000 miles and never gave me trouble. The dealership maintained the This is the second car I have bought from Fairfax Hyundai. My first car had over 95,000 miles and never gave me trouble. The dealership maintained the car and each time I came in, the service was done in the time estimated and in a professional manner. They never tried to sell unneeded parts and labor just because I was a baby boomer female. From the first sale to the second, everything was done in a simple, straightforward and professional manner. That's why I came back for my second car. More
It was a very positive experience! We have not purchased a vehicle for over 10 years and walking into a dealership was a little nerve wrecking for us. The sales consultant and had made We have not purchased a vehicle for over 10 years and walking into a dealership was a little nerve wrecking for us. The sales consultant and had made us feeling at ease with the whole purchasing process! The finance person was friendly and patient with our questions. It was a very positive experience at Fairfax Hyundai!! More
Azera purchase love my Azera; feel very safe and comfortable; easy to learn controls. compared to my Caddy which I hated to give up this is a very good option for s love my Azera; feel very safe and comfortable; easy to learn controls. compared to my Caddy which I hated to give up this is a very good option for safety, front wheel drive, warranty is the best. More
Great Staff and Experience - Pricing Engagement Needs Some Work Overall a great experience. Vincent was extremely professional and went above and beyond to help and explain everything. He was extremely helpful e Overall a great experience. Vincent was extremely professional and went above and beyond to help and explain everything. He was extremely helpful explaining features and enhancements in the car. We felt pressure at no point in the process. The only issue was the lack of pricing and incentives discussion from the manager/pricing staff (which Vincent was not a direct part of but served as the intermediary). They showed us an initial price that was $2500 over where we ended and did not include most of the incentives available. They failed to discuss the incentives or provide info and instead tried to take more from us than would have worked out if we just worked off existing incentives. We were able to work them down but I would have felt more comfortable if they had laid out the incentives available and then worked on an agreeable price. More
N/A This is an excellent dealership that delivered excellent service. I was very satisfied with the service I received at this dealership. I would recomme This is an excellent dealership that delivered excellent service. I was very satisfied with the service I received at this dealership. I would recommend this dealership to anyone. More
Happy Customer I purchased my first car on my own this past weekend and I received great service at this dealership. They were willing to negotiate and I feel like I purchased my first car on my own this past weekend and I received great service at this dealership. They were willing to negotiate and I feel like I came out with a great price for my vehicle. Don Barker was my salesman and he was a very sweet man and was very knowledgeable about the car. I love my new car and they got it pretty and shiny before I drove off the lot :) More
Great experience! very seamless and easy to buy a car. This was my first time buying a Hyundai . I was buying an SUV for my wife, so after I purchased the car, they dro very seamless and easy to buy a car. This was my first time buying a Hyundai . I was buying an SUV for my wife, so after I purchased the car, they drove the car to my house for me. great customer service. More
Stressless Deal Making My wife and I came in to the store full well knowing that I was looking for a 2017 Hyundai Sonata Lease for 3 years and 12,000 per year. I was also br My wife and I came in to the store full well knowing that I was looking for a 2017 Hyundai Sonata Lease for 3 years and 12,000 per year. I was also bringing in my old Mazda 3 Hatchback to trade-in for value as the downpayment. I was looking to get a reasonable lease price per month in addition to solid trade-in value for my Mazda. Robert Burton truly delivered. We were able to come to a great deal together and I'm thus satisfied with my new Hyundai and the level of sales/service we received. More
2017 Sonata I highly recommend Fairfax Hyundai, the staff was professional and courteous and went out of their way to meet my needs. I will certainly return when I highly recommend Fairfax Hyundai, the staff was professional and courteous and went out of their way to meet my needs. I will certainly return when I'm in the market for another vehicle. More
Comfortable It was very nice process to buying car service make me very comfortable. all employee was very kind and good service to the customer. it was good expe It was very nice process to buying car service make me very comfortable. all employee was very kind and good service to the customer. it was good experience to me. More