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Safford Brown Hyundai Fairfax

Fairfax, VA

Overview
Employees
Reviews
Vehicles
4.2
1,069 Reviews
We are the oldest and largest DC area Hyundai Dealer since 1986 and have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don’t see what you are looking for, click on Vehicle Finder Service, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, fill in your starting address below for interactive driving directions and other contact information. We look forward to serving you!
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10925 Fairfax Boulevard

Fairfax, VA

22030

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Showing 1,069 reviews

November 08, 2025

It was easy to setup my appointment online. When I dropped off my car it was very quick to check in and go over what I needed done. The communication from the service rep (Alix) was great (clea More

by SEMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your wonderful review! We're glad to hear that you had a smooth experience scheduling your appointment online and that the check-in process was quick. It's great to know that Alix provided excellent communication regarding your service options and costs. We appreciate your feedback and hope to see you again at Safford Brown Hyundai Fairfax for your future needs! Sincerely, The Team at Safford Brown Hyundai Fairfax

November 08, 2025

Josh clearly explained the work that was needed. He also clearly broke down the costs that I incurred. More

by KENMEPSTEIN
Recommend Dealer
Yes
Employees Worked With
Josh Durdaller
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Nov 08, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your feedback, Ken! We’re glad to hear that Josh provided clear explanations regarding the work and costs involved. At Safford Brown Hyundai Fairfax, we strive to keep our customers informed throughout their experience. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at Safford Brown Hyundai Fairfax

November 08, 2025

Very responsive customer service, appreciate their attention in making sure the customer is taken care of. More

by SNELLYOULATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alix Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 08, 2025

Fantastic customer service from start to finish-got the used car that was just right for me. Highly recommend More

by SUSAN.BURRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Durdaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham and Lery were so kind, patient and knowledgeable
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Nov 08, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 08, 2025

They found and. fixed the problem with my car that the dealer in Manassas couldn't be bothered to look for. More

by ELANASTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Nov 08, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 08, 2025

Josh was great as always. Explained clearly the expected work and timeframe. However, until you all finish the renovations, it is a little frustrating to come to your facility More

by BRUBENKING
Recommend Dealer
Yes
Employees Worked With
Josh
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Nov 09, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Hyundai Fairfax to be a positive one. Please don't hesitate to reach out if you need anything else.

November 08, 2025

Very professional and accommodating. Great communication with customers. Vehicle was cleaned very well and smelled nice. More

by andrewfordryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Durdaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 08, 2025

My service adviser Ms. Hoge, was efficient and courteous. The service was completed on time and was satisfactory to me., More

by barunchatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Hoge.
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Nov 08, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Hyundai Fairfax to be a positive one. Please don't hesitate to reach out if you need anything else.

November 08, 2025

I have taken my vehicles here for maintenance for the past 15vyears. The representatives are personable and professional, required maintenance is fully explained, and maintenance is completed quickly and More

by jimcherryholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Durdaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your review, Jim! We truly appreciate your loyalty to Safford Brown Hyundai Fairfax over the past 15 years. It's great to hear that our personable and professional representatives, as well as our efficient service department, have made such a positive impact on your experience. We look forward to helping you with your next vehicle purchase and continuing to provide you with excellent service. Thank you for sharing your experience! Sincerely, The Team at Safford Brown Hyundai Fairfax

November 07, 2025

The service took way too long foe just a emission inspection. Ongoing construction and not enough cuatomer parking is bothersome. More

by suzannap1980
Recommend Dealer
Yes
Employees Worked With
Idr
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Nov 07, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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