Safford Brown Hyundai Fairfax
Fairfax, VA
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Good Customer service I got what I expected to get. The customer service was excellent. All the sales process took on place very fast. I like the associate behavior and als I got what I expected to get. The customer service was excellent. All the sales process took on place very fast. I like the associate behavior and also I recognized there is a positive team work among the staff. That has a good effect on the sales process. More
Have snack While waiting so we can drink coffee or tea and snacks and little give like key chain or keyless cover or anything to make customer feel great. While waiting so we can drink coffee or tea and snacks and little give like key chain or keyless cover or anything to make customer feel great. More
New Sonata Loving my new Sonata! Mr Mcnulty was very nice to work with and took the stress out of the buying process. He had the car I had expressed interest in Loving my new Sonata! Mr Mcnulty was very nice to work with and took the stress out of the buying process. He had the car I had expressed interest in ready when I arrived, made sure we moved quickly/smoothly through the paperwork process, and helped empty out my belongings from my old car after dark in the rain! More
New Years Car Purchase Purchased a Sonata over the new year. Price already negotiated up front with Internet Manager. Sales Associate was very attentive in coordinating test Purchased a Sonata over the new year. Price already negotiated up front with Internet Manager. Sales Associate was very attentive in coordinating test drive. On the downside, had to wait about an hour at the associate's desk (without knowing why) while the financing specialist came from another dealership. Other than that, a good experience. More
NOT A CERTIFIED SPECIALIST SERVICE CENTER SERVICE MANAGER RICKY BUSH X1111 Hyundai Fairfax - Did not ask "what is the problem", did not do an assessment, did not trouble shoot, did not do any SERVICE MANAGER RICKY BUSH X1111 Hyundai Fairfax - Did not ask "what is the problem", did not do an assessment, did not trouble shoot, did not do any diagnostics, did not display any communications/ team work with me as the customer and Hyundai as the service provider. Another example how Hyundai and auto repair shop take advantage of (young) women. I did file a complaint with the consumer affairs / customer care center - case # 9913361. In 3-5 days when I follow up, lets see what the dealership manger does to provide excellent service...OUT $417 More
Go Hyundai! I will continue to buy Hyundai as long as you treat me with fairness, courtesy, and respect. Hyundai offers best value. I hope some day you will sur I will continue to buy Hyundai as long as you treat me with fairness, courtesy, and respect. Hyundai offers best value. I hope some day you will surpass all other major auto makers in quality as well. More
Nice experience I walked away with the car I wanted at a price I wanted to pay. I was not sold a car with bells and whistles I was not willing to pay for or didnt ne I walked away with the car I wanted at a price I wanted to pay. I was not sold a car with bells and whistles I was not willing to pay for or didnt need. CJ knew exactly what I wanted and located the perfect automobile. He worked with me and his sales manager to bring us to a lease price that was agreeable. The whole process was a pleasant experience, similar to my last experience with Joseph McNulty. The staff there is very professional, and nice to work with. Thanks. More
Thank You Don Barker at Fairfax Hyundai for the 2017 Sonata Limited Don Barker, my Sales Advisor at Fairfax Hyundai (FFH) is the best Advisor anyone could ask for when in the market for a new Hyundai. Don loves people Don Barker, my Sales Advisor at Fairfax Hyundai (FFH) is the best Advisor anyone could ask for when in the market for a new Hyundai. Don loves people and I don't believe he 's ever met a stranger. That said, his people skills coupled with his knowledge of the Hyundai line and of the course the industry--ensures your car needs will be well taken care and in FIVE STAR fashion. Go in and Ask for Don Baker and you will better understand this post without a doubt. My family has purchased cars from Don since '03 and he still spoils us! Thank you Don and kudos to FFH! More
Easy Very easy to deal with. Started talking about credit and price before going. very easy to deal with. Thomas was great and friendly. Place is a bit old Very easy to deal with. Started talking about credit and price before going. very easy to deal with. Thomas was great and friendly. Place is a bit old, but very homey feeling. I will be back. More
My First Hyundai Vincent Cheung - A great man, pleasure to work with, and a fantastic sales consultant. Professionalism displayed by all employees at all levels durin Vincent Cheung - A great man, pleasure to work with, and a fantastic sales consultant. Professionalism displayed by all employees at all levels during the buying experience. The only dealership, I can recall, that exceeded my car buying expectations. If I buy another Hyundai product, I am calling Vincent - no doubt. More