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Safford Brown Hyundai Fairfax

Fairfax, VA

Overview
Employees
Reviews
Vehicles
4.3
1,107 Reviews
We are the oldest and largest DC area Hyundai Dealer since 1986 and have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don’t see what you are looking for, click on Vehicle Finder Service, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, fill in your starting address below for interactive driving directions and other contact information. We look forward to serving you!
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10925 Fairfax Boulevard

Fairfax, VA

22030

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Showing 1,107 reviews

November 22, 2025

Ever since Safford Brown bought the dealership and started charging a customer retention fee, I have hesitated to bring my car back for service. This was different in that I wanted their expertise to More

by Rlmccoy81
Recommend Dealer
Yes
Employees Worked With
Josh Durhaler
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Nov 22, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Hyundai Fairfax.

November 21, 2025

Not sure why they didn't tell me about the battery reset thing when I went in the other day to say that the fobs didn't work. More

by ELANASTROM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Durdaller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

Safford Brown Hyundai Fairfax responded

Elana, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Hyundai Fairfax.

November 19, 2025

Much better appointment access. I was even offered an earlier appointment. Provided updated information/status of service/repairs. Two issues, requested unscented cabin air filte More

by DELL0540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Durdaller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Hyundai Fairfax to be a positive one. Please don't hesitate to reach out if you need anything else.

November 19, 2025

Don is great. I would buy a car again from Don in the future. I appreciated Don's pleasant demeanor. More

by susansearby
Recommend Dealer
Yes
Employees Worked With
Don Barker
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Nov 19, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 19, 2025

I worked with Todd for the past six months, and I want to be clear: Todd isn’t a salesperson. He’s a high-end executive consultant who listens, advises, and follows through. I told him exactly what I wanted. More

by markevansva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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Nov 19, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 19, 2025

Basic maintenance and state inspection for free. Done quickly. Very satisfied. Very good service department. More

by pday2443
Recommend Dealer
Yes
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Nov 19, 2025 -

Safford Brown Hyundai Fairfax responded

Thanks for sharing about your experience with Safford Brown Hyundai Fairfax. We appreciate your business and hope to see you again soon!

November 19, 2025

Had to wait for hours for a shuttle. There was no conversation on what had been done to the car More

by imikelim77
Recommend Dealer
No
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Nov 21, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your feedback. We understand that waiting for the shuttle can be frustrating, and we appreciate you bringing this to our attention. Communication is important to us, and it seems that you did not receive updates regarding your vehicle's service. Our team encourages you to reach out to us directly at Safford Brown Hyundai Fairfax, so we can address your concerns and improve your experience. Thank you for choosing us. Sincerely, The Team at Safford Brown Hyundai Fairfax

November 18, 2025

The continuing and Outstanding Excellent and extremely competentv Customer Service provided by Service Representative Josh Durdaller, and his Service Techs!!! Am Hyundai owner from 2005 at this dealershi More

by jfguerre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Durdaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your wonderful review! We truly appreciate your loyalty as a Hyundai owner since 2005 and are thrilled to hear about the outstanding customer service provided by Josh and our service team. Your satisfaction is our top priority at Safford Brown Hyundai Fairfax. We look forward to serving you again in the future! Sincerely, The Team at Safford Brown Hyundai Fairfax

November 17, 2025

Very friendly staff and professional environment. Also, the purchasing process was quick, very easy and helpful. More

by cleekay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Guo, Brad Reynolds
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Nov 17, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your wonderful review! We're thrilled to hear you had a positive experience with our friendly staff and found the purchasing process to be quick and easy at Safford Brown Hyundai Fairfax. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Hyundai Fairfax

November 17, 2025

Jenni was very friendly and Attentive, she make sure the blue link was installed and my account active before I left the dealership and the finance department also work with me More

by claribelmaria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Mcnulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Ha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Arevalo
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Nov 17, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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