Safford Brown Hyundai Fairfax
Fairfax, VA
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Great experience Went to a few dealerships looking for a 2017 Elantra Value edition and kept trying to get sold something that I didn't want. Had my a family member co Went to a few dealerships looking for a 2017 Elantra Value edition and kept trying to get sold something that I didn't want. Had my a family member contact Robert Burton at the Fairfax dealership with the type of car I wanted and the price range I had. Not only was he fast about finding the car, but his price fell well within my budget and I believe that the whole exchange took a total of 4 days to complete from the start of my search to the end purchase. Robert made me feel welcome at the dealership and not like he was trying to sell me something I didn't want/need. The rest of the staff were very friendly as well and I am currently thrilled with my car and am so glad Fairfax Hyundai dealership had exactly what I wanted. More
sales experience They had the car I wanted when no other dealer in the area did and they treated me very well. If the servicw department is as good as sales I will be They had the car I wanted when no other dealer in the area did and they treated me very well. If the servicw department is as good as sales I will be very happy. More
Hyundai Tucson / first car I Couldn't have asked for a better experience buying my first car. Fairfax hyubdai has a wonderful crew that really values customer service. I will de I Couldn't have asked for a better experience buying my first car. Fairfax hyubdai has a wonderful crew that really values customer service. I will definitely return here myself as well as recommend the dealership to friends and family. More
Professionalism. Both Hadley and Chip were outstanding and put the customer's (READ: ME) first. A big thanks to them for making my auto purchase a non-stressful exper Both Hadley and Chip were outstanding and put the customer's (READ: ME) first. A big thanks to them for making my auto purchase a non-stressful experience. More
CJ was great. CJ was very good sales man, friendly and helpful. the process was quick, and hassle free. thanks for all your help. I will definitely call CJ again CJ was very good sales man, friendly and helpful. the process was quick, and hassle free. thanks for all your help. I will definitely call CJ again the next time i need a vehicle. More
So Far So Good! I came in and explained to Robert that I did not want to have the back and forth with the him and the manager. I wanted to know what the price was an I came in and explained to Robert that I did not want to have the back and forth with the him and the manager. I wanted to know what the price was and I was not spending more than 90 minutes buying a car. I have been to other dealerships and they 'played the game' of going back and forth. Robert and his manager, Bobby didn't. I had just left another Hyundai dealership where the sales man at this other dealership started playing the game and letting me sit for a while...spending time 'chatting it up' with his manager and others that continually came in. I got up and left...only when I was backing my car out did the salesman come running out. I was done. Headed to Robert at Fairfax Hyundai and bought a Tucson. In and out in about 1 1/2 hours. Flo in finance was very helpful. Will see how it goes with the financing as I have been trying to get a 10 day loan payoff amount and haven't. Working with my credit union and would like to get this resolved. Time will tell. Thank you. More
Excellent Experience I am a first car buyer and this was a good experience. Chip and his team provided me a professional and pleasant experience from the first time I ente I am a first car buyer and this was a good experience. Chip and his team provided me a professional and pleasant experience from the first time I entered the door. I did not know if I was going to purchase, but the staff helped me and made sure I felt helped and satisfied. Would recommend this dealer! More
New Hyundai Elantra 2017 Highly recommended car delearship and very professional...Don showed us a lot of choices and differences among the model of the cars, no pressure from Highly recommended car delearship and very professional...Don showed us a lot of choices and differences among the model of the cars, no pressure from him, he understand everything we want from the car and he delivered a very satisfactory result...very approachable and helpful... More
Positive experience We enjoyed the experience of buying our first Hyundai. We received excellent service, and never felt pressured to upgrade with more bells and whistle We enjoyed the experience of buying our first Hyundai. We received excellent service, and never felt pressured to upgrade with more bells and whistles. Thankfully, we had a positive experience. More
Santa Fe Review Overall experience was not bad. Certain areas could have gone better. The car was given to me without a full tank of gas and not very well cleaned. I Overall experience was not bad. Certain areas could have gone better. The car was given to me without a full tank of gas and not very well cleaned. I received a call a couple days later from, I'm assuming an employee, stating how I needed to go do the survey. They never said who they were or that they were calling from the dealership. More