Safford Brown Honda Arlington

Charles Smoke is a car buyers best friend! I highly recommend anyone looking for a fantastic customer service, knowledge, and expertise to ask for Charles Smoke, He is the best; here's why: M I highly recommend anyone looking for a fantastic customer service, knowledge, and expertise to ask for Charles Smoke, He is the best; here's why: My 1997 Honda Civic finally bit the dust, and I was out of the car buying market for a long, long time. I had no idea what I wanted, or about needed. Luckily I was fortunate enough to have had Mr. Charles Smoke as my sales representative. He asked insightful questions to get an idea of my lifestyle and what might work best for me. Charles patiently showed me a few models, and answered questions during the test driving process. Finally, Charles introduced me to the EX-L trim, which was the ultimate right fit for me. Charles Smoke's follow-up service after the sale was truly stellar, with a call to make sure I was happy, and also to make sure I had an appointment to put on my tags. Ask for Charles Smoke! You will be treated right at Browns Arlington Honda. Also, I was pleased to interact with sales manager, Fed Opoku. The finance director, Fernando Ballesteros, found a loan for me with better terms than my pre-approved loan. All around great experience that began with a good consultative sale by Charles Smoke. I absolutely love my 2011 Accord EX-L, Thanks, Browns! More

Very Positive Car Buying Experience! The purpose of my email is to thank Algetta Belay and Brian Bergman for the professional manner in which I was treated last week while purchasing my n The purpose of my email is to thank Algetta Belay and Brian Bergman for the professional manner in which I was treated last week while purchasing my new 2013 Honda Fit Sport. From the moment I entered the Brown's Arlington Honda Dealership and met the sales manager and salesman, I felt comfortable with engaging in the negotiation about the car. From a buyer perspective, I have always believed that buying a car should not be about getting the absolute lowest price, but rather about arriving at a fair price through mutual respect hopefully resulting in a long term relationship with the dealership. Algetta and Brian treated me with openness and respect which I deeply appreciated. My wife and I are very happy with the deal and the car. Since we bought our first Honda in 1977, and after purchasing over 25 cars of various makes since then, Algetta and Brian made our buying experience last week the most "hassle-free" and positive experience of all! You have earned a long term customer! More

We really liked working with Brian - he was very knowledgable and worked to get us a great price on a new Odyssey. He didn't do a hard sales push, which we appreciated, as we took our time to do so knowledgable and worked to get us a great price on a new Odyssey. He didn't do a hard sales push, which we appreciated, as we took our time to do some research. And, he was forthcoming with all the info that the dealership had even as far as giving me a copy of their invoice so I could see what they paid for the car. I would recommend this dealership, but ask for Brian - he is a hoot, too, and was really good with my kids. More

We went to Brown's Arlington Honda to buy a new Honda CRV. Mo took his time to explain all the options. He responded all our questions and made the process very easy and pleasant. CRV. Mo took his time to explain all the options. He responded all our questions and made the process very easy and pleasant. More

I came to Brown's Arlington Honda to Buy a used car. When I was exploring options Thanks to Charles Smoke and his friend who make my choice right when I buy the Civic Honda which I reticently like to When I was exploring options Thanks to Charles Smoke and his friend who make my choice right when I buy the Civic Honda which I reticently like to drive with great a customer service. Thanks Again More

Was looking for a vehicle on internet on a Sunday . Found what i was looking for a BROWN'S HONDA. sent out a email and in less than a half hour had a reply from Charles Smoke. Charles then sent me a Found what i was looking for a BROWN'S HONDA. sent out a email and in less than a half hour had a reply from Charles Smoke. Charles then sent me a buy happy certificate. he explained vehicle was being dealer prepped. and kept in contact with me. until vehicle was ready. We sent up a time to meet with him on a Saturday. When arriving at BROWN'S HONDA Charles was waiting for us in lot. Everyone there was very attentive and all went smoothly. This by far is one of the best experience I've had in 20 years of buying vehicles. THANKS again Charles. Ron and Cindy Fayetteville Pa. More

I recently purchased a new 2013 CR-V from Brown’s. I got a great deal and the staff when above and beyond to make it a great experience. My salesman was AJ. He worked with me to get me the right car in t a great deal and the staff when above and beyond to make it a great experience. My salesman was AJ. He worked with me to get me the right car in the right color with the extras that I asked for and not a bunch of stuff I did not want. AJ responded right away to my request for a quote and honored it throughout the sale. The Finance Director Simone was also very helpful and saved me about $1000 over the pre-approved financing I walked in with from my bank. To top things off, when I mentioned that the car was an anniversary gift for my wife, they arranged to have it delivered to the restaurant where we were having dinner. When my wife and I came out, the CR-V was right in front with a big red bow on it. It was perfect! More

Initial inquiry was via online 'build your car' via Honda's site. I chose to send a Request for Quote to three dealerships. AJ from Brown's Honda responded with an initial quote, followed up with a via Honda's site. I chose to send a Request for Quote to three dealerships. AJ from Brown's Honda responded with an initial quote, followed up with a call (and a 'Out The Door' price) - all of this on a Sunday. One other dealer just sent a spreadsheet of all the models (not customized at all). I made two appointments for test drives with dealerships for a week later. AJ was great, comfortable to work with, no pressure...and the price he quoted online was the one he presented (he lived up to his word). Friendly, easy to work with, made the process painless, quick and enjoyable. Needless to say I canceled the 2nd appointment. More