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Safford Brown Honda Arlington
Arlington, VA
179 Reviews
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Showing 179 reviews
February 21, 2014
We really liked working with Brian - he was very knowledgable and worked to get us a great price on a new Odyssey. He didn't do a hard sales push, which we appreciated, as we took our time to do so knowledgable and worked to get us a great price on a new Odyssey. He didn't do a hard sales push, which we appreciated, as we took our time to do some research. And, he was forthcoming with all the info that the dealership had even as far as giving me a copy of their invoice so I could see what they paid for the car. I would recommend this dealership, but ask for Brian - he is a hoot, too, and was really good with my kids. More
by spottedvan
Employees Worked With
Brian Bergman
January 27, 2014
We went to Brown's Arlington Honda to buy a new Honda CRV. Mo took his time to explain all the options. He responded all our questions and made the process very easy and pleasant. CRV. Mo took his time to explain all the options. He responded all our questions and made the process very easy and pleasant. More
by masoud54
Employees Worked With
Mo Bashardoust
January 05, 2014
I came to Brown's Arlington Honda to Buy a used car. When I was exploring options Thanks to Charles Smoke and his friend who make my choice right when I buy the Civic Honda which I reticently like to When I was exploring options Thanks to Charles Smoke and his friend who make my choice right when I buy the Civic Honda which I reticently like to drive with great a customer service. Thanks Again More
by Kindlypeople
Employees Worked With
Charles Smoke
December 21, 2013
Was looking for a vehicle on internet on a Sunday . Found what i was looking for a BROWN'S HONDA. sent out a email and in less than a half hour had a reply from Charles Smoke. Charles then sent me a Found what i was looking for a BROWN'S HONDA. sent out a email and in less than a half hour had a reply from Charles Smoke. Charles then sent me a buy happy certificate. he explained vehicle was being dealer prepped. and kept in contact with me. until vehicle was ready. We sent up a time to meet with him on a Saturday. When arriving at BROWN'S HONDA Charles was waiting for us in lot. Everyone there was very attentive and all went smoothly. This by far is one of the best experience I've had in 20 years of buying vehicles. THANKS again Charles. Ron and Cindy Fayetteville Pa. More
by bluetooth
Employees Worked With
Charles Smoke
June 21, 2013
Have bought many cars from this business over several decades. I am a very particular customer, as I am a car guy. Outstanding sales & service staff for customer service and follow-up. I have had a fo decades. I am a very particular customer, as I am a car guy. Outstanding sales & service staff for customer service and follow-up. I have had a follow-up call each time after both a purchase and after service to check on the quality of my experience. I always feel welcome when I visit. They have recently fully rebuilt the showroom and service departments to maintain modern facilities. They have earned my repeat business of many years. More
by 16carfan60
Employees Worked With
Gordon-Gen'l Mgr, Imran-Sales Mgr, Oscar-Service Mgr, Alan-Service Agent
June 12, 2013
My wife went to the dealership because the breaks had begun to make a terrible noise when stopping down hill. She arrived around 8 AM but had to wait until past 10 AM before they even looked at the car. begun to make a terrible noise when stopping down hill. She arrived around 8 AM but had to wait until past 10 AM before they even looked at the car. In order to get anything done after two hours she had to complain to a supervisor who expedited the check up. They found NOTHING wrong and did not charge us for the check. This free checkup was a bit of a PLEASANT surprise. However, the service advisor who first assisted my wife was not very customer oriented and somewhat unpleasant. We have another persistent problem in getting our keys to work on our four year old Accord. On a previous visit they charged just under $30 to replace two batteries and the keys still did not work. We returned and Jeff did open the keys and cleaned some contacts which sort of worked for a week or two. Keys should not fail within four years. More
by BrooklynGerry
Employees Worked With
Jeffery Deemer
February 18, 2013
I recently purchased a new 2013 CR-V from Brown’s. I got a great deal and the staff when above and beyond to make it a great experience. My salesman was AJ. He worked with me to get me the right car in t a great deal and the staff when above and beyond to make it a great experience. My salesman was AJ. He worked with me to get me the right car in the right color with the extras that I asked for and not a bunch of stuff I did not want. AJ responded right away to my request for a quote and honored it throughout the sale. The Finance Director Simone was also very helpful and saved me about $1000 over the pre-approved financing I walked in with from my bank. To top things off, when I mentioned that the car was an anniversary gift for my wife, they arranged to have it delivered to the restaurant where we were having dinner. When my wife and I came out, the CR-V was right in front with a big red bow on it. It was perfect! More
by hst7
Employees Worked With
AJ and Simone
February 17, 2013
Initial inquiry was via online 'build your car' via Honda's site. I chose to send a Request for Quote to three dealerships. AJ from Brown's Honda responded with an initial quote, followed up with a via Honda's site. I chose to send a Request for Quote to three dealerships. AJ from Brown's Honda responded with an initial quote, followed up with a call (and a 'Out The Door' price) - all of this on a Sunday. One other dealer just sent a spreadsheet of all the models (not customized at all). I made two appointments for test drives with dealerships for a week later. AJ was great, comfortable to work with, no pressure...and the price he quoted online was the one he presented (he lived up to his word). Friendly, easy to work with, made the process painless, quick and enjoyable. Needless to say I canceled the 2nd appointment. More
by TomOates
Employees Worked With
Aadnan Javed
January 13, 2013
I had just recently purchased a new car from another dealer (GMC) that I REALLY didn't like at all. I had negative equity and not so good credit, but these guys hit a home run! They got me the exact ca dealer (GMC) that I REALLY didn't like at all. I had negative equity and not so good credit, but these guys hit a home run! They got me the exact car I asked for (2013 CR-V), and got the financing, interest rate, and payment I could manage! Everyone was totally professional and personable, and I truly enjoyed working with everyone. Rachel, Imran, Brian and Algetta are a total asset to this dealership. Keep up the great work. I LOVE this car and am so happy that I went to Brown's. I will not go anywhere else again, and will refer all to this group! Thank you, thank you, thank you from one grateful customer!! More
by susanlrj
Employees Worked With
Rachel Pullen, Imran, Algetta and Brian Bergman
January 11, 2013
Peter was very helpful and gave us straight answers with all our questions. He also gave us great advice for either purchase or resale down the road when our lease is up. We would highly recommend him if yo all our questions. He also gave us great advice for either purchase or resale down the road when our lease is up. We would highly recommend him if you are in the market for a new Honda. More
by mjbrown07
Employees Worked With
Peter G. Eliopoulos
