Safford Brown Honda Arlington

Great trustworthy car buying experience This was my first time buying a car, and Mark Shedlock made the experience extremely smooth and comfortable. He was knowledgeable, and I felt confiden This was my first time buying a car, and Mark Shedlock made the experience extremely smooth and comfortable. He was knowledgeable, and I felt confident in the information he was telling me and very supported when it came to negotiating price and understanding the pros and cons of each car. Even after I drove the car off the lot Mark checked in with me to make sure that my car was still everything I I needed it to be, and was a valuable resource when some adminstrative issues did arise. He single handedly made my first car buying experience a stress-free and pleasant one - highly recommend! More

Very pleasant car buying experience Mark Shedlock was my salesman, and he was a huge help, nothing was stressful, and everyone was kind. I've recommended them already to friends! Mark Shedlock was my salesman, and he was a huge help, nothing was stressful, and everyone was kind. I've recommended them already to friends! More

Smooth from start to finish I came to look at the Honda Clarity, a plug-in hybrid. With Mark Shedlock's help, I left with the solid satisfaction I made the right choice. The wh I came to look at the Honda Clarity, a plug-in hybrid. With Mark Shedlock's help, I left with the solid satisfaction I made the right choice. The whole experience was easy and fun. Thanks to Mark and all his colleagues! More

Knowledgeable and Helpful Sales Experience Mark Shedlock, the sales associate I met during an initial information gathering visit, was so helpful and non-pressuring the first time around that I Mark Shedlock, the sales associate I met during an initial information gathering visit, was so helpful and non-pressuring the first time around that I sought him out when I was more prepared to purchase a car. He and his manager Russell Cromwell were great to work with and I would not hesitate to recommend or go back to them. It really helps to have done your homework first and know the model/trim you want and the out-the-door price you should or are willing to pay. The only less positive experience was having to fend off the finance person who tried to sell their 18 flavors of extended warranties at closing. More

Wonderful New Car Purchase Experience Having shopped around online, I ended up visiting Brown's to test drive a new Honda FIT. My overall experience was fantastic! No pressure whatsoever. Having shopped around online, I ended up visiting Brown's to test drive a new Honda FIT. My overall experience was fantastic! No pressure whatsoever. Just informative, personable staff who genuinely seemed to want me to purchase exactly what I wanted at a price I was comfortable with. Mark Shedlock was fantastic. After the test drive, I needed to think through my decision. He made sure that I had his contact info, and followed up with me once to simply say that he enjoyed meeting me, and asked me to let him know if I had questions. When I decided it was time to buy, a couple of weeks later, I made sure to go back to Mark. He took care of me, ensuring that the price and paperwork was right, and then showed me and demonstrated every detail of the car. He even set up my radio station preferences on the stereo. All in all, my experience was great -- exceeded my expectations. NO complaints at all. I highly recommend Brown's, and especially recommend that you seek out Mark Shedlock. More

No Hassle Sales Experience, Thanks to Mark Shedlock I recently had a wonderful experience purchasing my new Honda CRV, mainly due to our salesperson, Mark Shedlock. His straightforward approach, nice d I recently had a wonderful experience purchasing my new Honda CRV, mainly due to our salesperson, Mark Shedlock. His straightforward approach, nice demeanor and quick follow up to my many requests was certainly appreciated and helped make the hassle of buying a car a much more pleasant experience. I highly recommend Browns and Mark Shedlock, not to mention the newly redesigned CRV - it's really nice! More

My brand new silver 2018 Honda Accord Hybrid Touring Mark was so great at helping me pick out my new car! The Honda Accord works like a charm, and uses 47 miles per gallon combined! Sadly, I got a seizur Mark was so great at helping me pick out my new car! The Honda Accord works like a charm, and uses 47 miles per gallon combined! Sadly, I got a seizure three days after I got the car, and have to wait to drive it again until January. But other than that, great car and great salesman! More

Great overall experience Bought a new Type R from Browns. The entire experience was great. Mark Shedlock and Roger Ford are first class! They both made the experience great. Bought a new Type R from Browns. The entire experience was great. Mark Shedlock and Roger Ford are first class! They both made the experience great. Mark is very knowledgeable about what he sells and I highly recommend him. More

The most trustworthy car deal It was the most trustworthy car deal in my life. Mark has been fully supporting me from the beginning of the deal, and everything has gone through ve It was the most trustworthy car deal in my life. Mark has been fully supporting me from the beginning of the deal, and everything has gone through very smoothly. I strongly recommend Mark and the shop, especially for those who are at the foreign mission as Mark clearly knows what to do with the OFM. More

Honda HRV I had a very good visit overall, Justin Perrow was my sales associate and he has very nice, he was able to get me a great deal and wasn’t trying to pu I had a very good visit overall, Justin Perrow was my sales associate and he has very nice, he was able to get me a great deal and wasn’t trying to push me into buying anything extra or a more expensive model, he made my first car buying experience wonderful.. I give him 5 stars and would definitely buy from him again. I give zero stars to the finance employee, Paul Alexander. He took over an hour to get to us (which may have been out of his control but browns strives for 60 mins or less) and when he did see us he was rude, short in explanations and didn’t respect our decisions. He kept trying to sell us on warranty and basically said how we were not smart to not buy it from him. He kept trying to give us a deal even after we said no. We couldn’t wait to leave after talking to him. More