Safford Brown Honda Arlington

Simple and Quick Mark was very responsive over email as I purchased a new Honda Accord. I was specific in my request and I appreciated his quickness in responding. I e Mark was very responsive over email as I purchased a new Honda Accord. I was specific in my request and I appreciated his quickness in responding. I especially liked the way that I was in and out of the dealership in about two hours, including a test drive and pricing/financing. The whole team was excellent. More

Super helpful Mark and Dominique went above and beyond to accommodate me. I was contacting them constantly with emails, texts and phone calls and they were always q Mark and Dominique went above and beyond to accommodate me. I was contacting them constantly with emails, texts and phone calls and they were always quick with replies. Super friendly and nice. They worked together to get me a wonderful deal with my new lease. And I took their offer to 3 other dealerships and no one was able to match it. These guys mean Bussiness :) I recommend them for sure More

Mark Shedlock is a True Professional Mark went the extra mile to ensure I got the car I wanted, for the price I wanted, and then took the time to show me every feature of the car. Unlike Mark went the extra mile to ensure I got the car I wanted, for the price I wanted, and then took the time to show me every feature of the car. Unlike other people in car sales, he ensured he was knowledgeable about the vehicle and ensured I understood its key features as well. I have bought 5 new cars so far, and this was the best experience I have had. Mark Shedlock deserves a raise. More

Ask for Josh G. I recently purchased a 2019 HRV from Brown's. Josh, my salesman, made it go as smoothly as possible. I was sad to see my trusty previous Honda go, so I recently purchased a 2019 HRV from Brown's. Josh, my salesman, made it go as smoothly as possible. I was sad to see my trusty previous Honda go, so he took my picture of me with it, and even noticed I had forgotten to remove my EZPass transponder from it (phew!). He was able to answer all my questions about the new car, but was not pushy at any step of the process. And he helped me make it out the door with my new car in time to attend a previously-scheduled event. While I am hoping to have the new car for a good long time, if Josh is still at Brown's by then, I would certainly work with him again. More

A Great and Easy Experience from Beginning to End Since Honda’s last forever (under Brown’s service center’s loving care) it had been almost 20 years since I had purchased a new car (also at Brown’s). Since Honda’s last forever (under Brown’s service center’s loving care) it had been almost 20 years since I had purchased a new car (also at Brown’s). Twenty years is a long time and I wasn’t sure what to expect. A hello, may I help you from Mark Shedlock erased any worries I had about purchasing a new vehicle. Mark is fantastic! He knows Hondas – that was clear. But he also listened to me – what I was looking for, what I wanted and didn’t want and then followed through. That is rare today and much appreciated. He is also one of the most patient people I have met in a long time – with all the technology involved with the new car, he took the time and walked me through the basics and told me to call with any and all questions. And I will! While everyone at Brown’s is wonderful (I have been a customer since 1986), I highly recommend Mark and can’t thank him enough for making the purchase of a new car such an effortless undertaking! More

I have used Brown's Honda for all my service since 2007 I continue to recommend Brown's Honda to all my friends for service and I usually do not recommend a specific place for service. But Brown's always is I continue to recommend Brown's Honda to all my friends for service and I usually do not recommend a specific place for service. But Brown's always is on time, always does a complete job and if there is a need for extra work always calls explains and even states if the extra work is actually necessary. They complete the work when stated, and even their shuttle to and from the metro is superb. More

No Hassle Experience Mark Shedlock and Roger Ford made the sales experience easy and efficient. Negotiated a deal by phone, came in to test-drive, was out of there in les Mark Shedlock and Roger Ford made the sales experience easy and efficient. Negotiated a deal by phone, came in to test-drive, was out of there in less than 2 hours. Mark is very knowledgeable and pleasant to deal with. Roger knows when not to dicker unnecessarily. Overall, one of the best sales experiences I've ever had at a dealership. More

Mark Shedlock is Knowledgeable and Professional Working with Mark Shedlock was fantastic. I tried several other Honda dealerships in the area, and most salespeople couldn't even tell me the most rud Working with Mark Shedlock was fantastic. I tried several other Honda dealerships in the area, and most salespeople couldn't even tell me the most rudimentary and relevant details about the vehicles (example - the mpg of a hybrid vehicle). Mark was extremely knowledgeable about the full range of Honda's offerings, and even comparable offerings from their competitors. He is someone who takes his job seriously, and is willing to go the extra mile even after the deal is closed and the ink is dry. More

Mark Shedlock is the go-to salesman The whole process is smooth and easy and with Mark's help I was able to drive a good car home in less than three hours. Comfortable test drive and eas The whole process is smooth and easy and with Mark's help I was able to drive a good car home in less than three hours. Comfortable test drive and easy communication, I got my car with a reasonable price and Mark certainly helped it. What I enjoy working with him most is that even after the deal is complete, he has the same patience and helpfulness in answering follow-up questions and tracking down status of plates and title. He even offered some perks to his customers that I have not tried to use. Overall, he's a great guy to work with. More

Brian Bergman went above and beyond Brian Bergman is the most incredible, honest, down to earth, relaxed, friendly, and hilarious salesman I’ve had the pleasure of working with, and I’m Brian Bergman is the most incredible, honest, down to earth, relaxed, friendly, and hilarious salesman I’ve had the pleasure of working with, and I’m not sure he will ever understand how profound of an impact he has made on me. All I have to say is I am grateful and lucky to have met him, and not just because he helped me score the most ridiculous deal on my 2018 Honda CRV. He is passionate about what he does, and his passion, care for others, and kind nature are really what makes him stand out among all the other salesmen in the entire DMV area (and beyond!). As a first time car buyer, I didn’t know what I was going to expect when I first walked into Brown’s Honda. I was skeptical and on guard, thinking that he would be like the other salesmen from the local competitor dealerships (I’ve already gone to and contacted 7+ local dealerships prior to Brown’s). However, he only treated me with the utmost respect and was incredibly patient with me as he thoroughly explained everything about the car to me. He is extremely knowledgeable, detail-oriented, and thorough while going through the paperwork, the car’s features, and explaining the car purchase process. Brian really went above and beyond what I expected him to do for me, and I was honestly taken aback by his professionalism, good nature, and honesty. Brian is the real deal. He is what makes me think to myself…maybe the car industry isn’t so horrible after all. I’ve had such a positive experience with Brian that I will let my friends and family know who to buy their next Honda from. I am thankful for all that he’s done for me, and I am sure he will continue being an awesome person, and customers that come after me will feel the same way. More