Safford Brown Honda Arlington
Arlington, VA
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Brown's Honda provided a very comfortable, low-pressure buying experience. Salesman Dominique Campbell was highly knowledgeable and never pushy. He was generous with his time and seemed to genuinely enjo buying experience. Salesman Dominique Campbell was highly knowledgeable and never pushy. He was generous with his time and seemed to genuinely enjoy helping me fine tune my search for a new automobile. He was very patient as I changed my mind several times about features and colors. Unlike many sales people, Dominique was also very helpful and knowledgeable in moving through the paperwork and money issues when I decided to make a purchase. Buying an Accord at Brown's was a very satisfying experience. More
Fantastic service, terrific product. Christa Nuss goes way out of her way to make the customer happy with his car. There was never any pressure; the car spoke for itself. There were no add-ons urged on way out of her way to make the customer happy with his car. There was never any pressure; the car spoke for itself. There were no add-ons urged on me after the sale was agreed upon. My husband also bought a used CRV from Christa, who found it for him based on what she perceived as his needs. She was right. My 8 years of experience with Brown's service department have been something to boast about. They are the best! More
Superb customer service, from first call that the new Crosstour had arrived, to a nice test drive, an easy deal and a thorough delivery process. Once again, a very satisfied Brown's Honda customer! Hav Crosstour had arrived, to a nice test drive, an easy deal and a thorough delivery process. Once again, a very satisfied Brown's Honda customer! Have always been impressed with their Service Department as well. More
My two Honda Odysseys were purchased at Brown's. We have used Jeff Deemer as our service adviser for fifteen (15) years. He takes a personal interest in each car and provides options. My family is extreme used Jeff Deemer as our service adviser for fifteen (15) years. He takes a personal interest in each car and provides options. My family is extremely satisifed with the recommendations he makes for our Odysseys service. We trust him and rely on him. For that reason we have maintained our service relationship with Brown's rather than going to another dealer or mechanic. More
Took car in for an oil change and an inspection. Car kept stalling after service. $500 later ( at my cost ) they fixed it. What a load of dishonest screw-ups. I now get it serviced at Japanese auto Clinic wh stalling after service. $500 later ( at my cost ) they fixed it. What a load of dishonest screw-ups. I now get it serviced at Japanese auto Clinic which is honest and competent. Have never returned to Brown's. Would not buy anything from them. More
The salesperson and finance person were extremely helpful and friendly. It made the car buying process quick, swift, and simple. Unlike other dealers with pushy salespeople, Brown's Honda staff were not pu and friendly. It made the car buying process quick, swift, and simple. Unlike other dealers with pushy salespeople, Brown's Honda staff were not pushy, answered all of our questions, and were extremely friendly. I will definitely recommend Brown's Honda to anyone looking to buy a new Honday. More
Bought my mom a new 2009 honda accord here. Set the whole thing up over the internet with salesperson Aadnan ahead of time, and couldn't be happier. He gave me an awesome price, and they really respec whole thing up over the internet with salesperson Aadnan ahead of time, and couldn't be happier. He gave me an awesome price, and they really respect the no additional fees/no haggling that they promote. I will go to Aadnan and Brown's Arlington Honda for any future purchase. It was easy, professional, and bottom line, it was the best price I could find in the area. I can't believe I am saying all this about buying a new car, because I expected the worse, but really, these guys were great! - John More
This is the 3rd car we've purchased at Browns' and the 2nd through Krista. They are always friendly and great to work with. The financing process with Huval was extremely easy and without the normal dea 2nd through Krista. They are always friendly and great to work with. The financing process with Huval was extremely easy and without the normal dealership 'pressure' to purchase extra items. I look forward to purchasing our next car there when our Minivan comes off the lease. More
We walked into the dealer at 6 30 and drove home at 930. It was the most fun I ever had buying a new car. No pressure, no surprises, and all straightforward discussion about the merits of the two trims. We It was the most fun I ever had buying a new car. No pressure, no surprises, and all straightforward discussion about the merits of the two trims. We could not make up our minds between the basic Fit and the Sport. But our dealer's honest appraisal of the relative merits helped immensely. My only regret is that Honda's are so reliable I will not be back for many years! More
I have purchased three new Honda's from Browns Arlington Honda, including two with the assistance of Christa Joy Nuss - a 2000 Honda V6 Accord EX and a 2009 Honda CRV EX. In each case I did prior research a Honda, including two with the assistance of Christa Joy Nuss - a 2000 Honda V6 Accord EX and a 2009 Honda CRV EX. In each case I did prior research as to the going market price and in each case I received an up front competitive quote with no haggling. Christa was attentive but not pushy and waited patiently until I was ready to make my purchase. She also worked hard to find me the specific car and specific color that I wanted. I have had my Honda's serviced by Browns Arlington Honda for more than 10 years and have always used Jeff Deemer as my service advisor. I have been more than satisfied with the service I get and always feel confident that the recommendations he makes are sound and justified. I can trust him which is more than I can say for some dealerships. For this reason while there are closer Honda dealers to where I live I continue to take my cars to Browns for service. More