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Safford Brown Honda Arlington

Arlington, VA

4.2
179 Reviews

3920 Lee Highway

Arlington, VA

22207

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Showing 179 reviews

August 28, 2024

Worst place to buy a car! I purchased a certified used cars ended up having problems but wouldn't do anything to fix it. Also terrible management The GM should be fired. (A More

by juniorruanor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Garcia
Sep 03, 2024 -

Safford Brown Honda Arlington responded

Our team has acknowledged this review.

August 15, 2024

I walked onto the parking lot at Safford Brown Honda and was greeted by Lilian Chow-Futtner, I had been thinking about buying a Honda Accord and she was great in listning to exactly what I wanted in a car. More

by lladamsjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilian Chow-Futtner
Aug 26, 2024 -

Safford Brown Honda Arlington responded

Thank you for your wonderful review! We’re thrilled to hear that Lilian provided you with such great service and helped you find the Honda Accord of your dreams. It’s our goal at Safford Brown Honda Arlington to ensure every customer feels listened to and valued. We appreciate you sharing your experience and hope to see you again soon! Enjoy your new ride! Sincerely, The Team at Safford Brown Honda Arlington

July 30, 2024

I had a good experience purchasing my new car but when I brought it back for the free oil change and tire rotation, they didn't do the rotate at all and when I called to let them know that they didn't do th More

by GreenMom
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Junior Scott
Aug 08, 2024 -

Safford Brown Honda Arlington responded

Thank you for sharing your experience with us. We understand your frustration regarding the oil change and the tire rotation, as well as your interaction with our service team. Your feedback is important, and we take these matters seriously. We encourage you to reach out directly to Safford Brown Honda Arlington so we can address your concerns and ensure your vehicle receives the care it deserves. We appreciate you bringing this to our attention, and we hope to have the opportunity to make things right. Sincerely, The Team at Safford Brown Honda Arlington

July 20, 2024

I recently purchased a used 2020 HONDA Civic at Safford Brown Arlington. It was the first highly computerized auto I had ever purchased. At first everything was good until I received the error message tha More

by cybermwd
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nasir Naziri
Jul 29, 2024 -

Safford Brown Honda Arlington responded

Thank you for choosing Safford Brown Honda Arlington for your recent purchase of the used 2020 Honda Civic, and for sharing your experience with us. We are thrilled to hear that Mr. Birdsong went above and beyond to assist you with the radar sensor issue and that your car is now functioning perfectly. We take great pride in our team's dedication to customer satisfaction, and we are pleased that you had a positive experience. We appreciate your kind words and look forward to welcoming you back in the future. Thank you for trusting us for your automotive needs! Sincerely, The Team at Safford Brown Honda Arlington

June 30, 2024

I just had an excellent experience buying a new car at Stafford Brown Arlington.This is the 5 th Honda that we have bought in 24 years with Zaman Sher he is simply the best I will only buy a new car throu More

by Jamesg.clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaman Sher
Jul 02, 2024 -

Safford Brown Honda Arlington responded

Thank you for choosing Safford Brown Honda Arlington and for sharing your positive experience with us! We are thrilled to hear that Zaman provided you with exceptional service and ensured you got the car you wanted at a great deal. We appreciate your recommendation, and we look forward to assisting you with your future car needs. Drive safely! Sincerely, The Team at Safford Brown Honda Arlington

December 11, 2023

I’m very impressed with this dealership and how they take care of their customers More

by Bartman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nasir Naziri, Fred Hubig
Dec 13, 2023 -

Safford Brown Honda Arlington responded

Bartman, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Team at Safford Brown Honda Arlington

October 01, 2023

They listened to what we wanted and didn’t want, were attentive to our needs, and got us in and out in record time! More

by jlbruner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilian
Oct 04, 2023 -

Safford Brown Honda Arlington responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Safford Brown Honda Arlington

July 26, 2023

I’m so pleased on how this new car purchased went through, thanks to the help and service that Mr. Toroo Sukhbat was able to provide from the time I call the dealership to the end of our purchase. More

by Jromro66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toroo, Sukhbat
Jul 31, 2023 -

Safford Brown Honda Arlington responded

We cannot thank you enough for your wonderful review of Safford Brown Honda Arlington and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Team at Safford Brown Honda Arlington

April 14, 2023

I've worked with Zaman Sher for the past 6 years and he just leased my third Honda Ridgeline. Zaman is great at what he does, has a fantastic personality and truly looks for ways to get a deal done. I'd More

by k_parsons100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaman Sher
Apr 19, 2023 -

Safford Brown Honda Arlington responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Oscar Morgenstern | General Manager | omorgenstern@saffordbrown.com

March 02, 2023

After nearly a month of searching, I was able to get a great deal. Thanks to the hard work of Adolfo Foronda I left the dealership with a beautiful, dependable car that that will last me for years. Debbie More

by T Love
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo Foronda
Mar 07, 2023 -

Safford Brown Honda Arlington responded

I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a car is an important decision and I am honored that you chose Safford Brown's Arlington Honda. Please feel free to contact me if you have any questions on your new purchase. Sincerely, Oscar Morgenstern | General Manager | omorgenstern@saffordbrown.com

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