
Sacramento Chrysler Dodge Jeep Ram
Sacramento, CA
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Overwhelmed dealership, not a good dealership if you care about your car. Try to talked to a manager a promised a poor solution to the problem I addressed to him. about your car. Try to talked to a manager a promised a poor solution to the problem I addressed to him. More
Pure scam sales department. When the finance docs arrived the vehicle was $1000 dollars over the advertised price on their website (violation of California law) To make matters When the finance docs arrived the vehicle was $1000 dollars over the advertised price on their website (violation of California law) To make matters worse, they added $4000 dollars worth of extras that they said wasn’t able to be removed (paint protection, lo-jack) These are services that are strictly optional. Sad to think of how many people they try and take advantage of. The vehicle is used and I was willing to pay MSRP for what it was new, but that wasn’t good enough for these guys. California Code, Vehicle Code - VEH § 11713.1 States vehicles can’t be sold by a dealer for more than an advertised price. Please don’t be a victim to these guys illegal sales practices. I’ll be filing a civil action and reporting these guys to consumer affairs. More
Alex Sevilla and Will the worst sales people you can meet. I drove 2 hours to buy a Jeep Gladiator advertised on Autotrader for $59,665. I got approved, and then they bring me my Payment breakdown. Upo meet. I drove 2 hours to buy a Jeep Gladiator advertised on Autotrader for $59,665. I got approved, and then they bring me my Payment breakdown. Upon reviewing it the Jeep price had a $9,995 markup. I told them there was no markup online nor was it marked on the window sticker and shouldn't have to pay it. They said the best they could do was bring it down to 5k, so I laughed and thanked them for wasting my time and money to come out. I went to Elk Grove Chrysler and got it at MSRP. Truly the worst experience at a dealer ever. More
Mena Gendi was extremely helpful and the car was finished sooner than expected! I'm always pleased with the service provided by Mena and will recommend SCDJR to my family and friends. sooner than expected! I'm always pleased with the service provided by Mena and will recommend SCDJR to my family and friends. More
Excelente customer service. The representative Mena was responsive and listened attentively to my description of my car issues. They fixed my car problem in one visit. responsive and listened attentively to my description of my car issues. They fixed my car problem in one visit. More
This car buying experience was the best so have ever had. I was greeted and felt welcome and not pressured when I entered the door of the showroom. My Rep Abraham listen to my request, an was honest, and eng I was greeted and felt welcome and not pressured when I entered the door of the showroom. My Rep Abraham listen to my request, an was honest, and engaging. From the service Dept. to the finance Mgr., they were all helpful and friendly. Several employees congratulated me on my new purchase. More