Sacramento Chrysler Dodge Jeep Ram | Page 3

Went to Sac CDJM to possibly purchase a used Ram 2500 4x4 and seen a used 2019 Ford F250 4x4. The truck met all of my requirements and after negotiating.a price with the man wearing a black cowboy hat we sho and seen a used 2019 Ford F250 4x4. The truck met all of my requirements and after negotiating.a price with the man wearing a black cowboy hat we shook hands and I signed a piece of hand written agreement showing the agreed price. A few minuites later the man wearing the black cowboy hat returned and stated that the price was too low and he would not accept it. This was totally wrong. An agreement with a handshake and signature should be rock solid. Beware of this dealership. More

The staff in the service department really came through for me. I was travelling through Sacramento when my Ram truck had an issue and even though the service department was extremely busy they fixed it as for me. I was travelling through Sacramento when my Ram truck had an issue and even though the service department was extremely busy they fixed it as quickly as they could. More

We bought a new Jeep Wrangler today 1/23/2023. Muhammad Asad helped us find the perfect wrangler in the price range we wanted. He was quick and trustworthy. I’d highly recommend reaching out to hi Muhammad Asad helped us find the perfect wrangler in the price range we wanted. He was quick and trustworthy. I’d highly recommend reaching out to him if you’re in the market for a New Jeep. Thanks again Muhammad. More

I purchased a used truck last monday when i check the truck tpms light is on the sales person who help me said that his going to bring it to the service and recheck it, after i sign the paper and check t truck tpms light is on the sales person who help me said that his going to bring it to the service and recheck it, after i sign the paper and check the truck tpms light is on and the sales person said they don't have a technician to see it, and they will schedule it, never received any call, bring to the shop and inspect the truck i found out all tires are bad cracking inner inside i don't know how do they check and inspect the truck this is a safety issue due to bad tires, bad experience More

*BEWARE! !!” Do NOT buy a car from this dealership! Worst experience I have ever experienced buying a car. They lie to you just to make a sale. I was only goin !!” Do NOT buy a car from this dealership! Worst experience I have ever experienced buying a car. They lie to you just to make a sale. I was only going to purchase the vehicle if the front passenger seat (among other things) was replaced. They wrote up a Due Bill and I was told I would receive a call from service the following week. I never received a phone call from anyone. I called daily for two months. No one ever answers the phone. When someone did answer the phone (twice out of 100) the person would know nothing and promise someone will give you a call. You will never receive a phone call back. I had to walk into service after 2 months purchasing the vehicle and still NO answers. Apparently they have no Due Bill, they can’t find it…no surprise! No managers want to talk to you. I would have NEVER purchased the vehicle if I knew they lie and run the dealership like this The dealership needs a new General Manager! ALSO, I purchased a CPO Jeep that “should” have gone through a 125 point inspection and did not! I had to replace the windshield wipers, the vehicle was not aligned, the breaks squeaked, and I had to spend a whole day cleaning it. It definitely was not checked out by service before they stuck it on the lot! This place is a joke! More

Rip off artist! called for a Jeep transmission oil pan, priced $229., even though list price msrp is $154. many other dealers are pricing it at $102. Stay aw called for a Jeep transmission oil pan, priced $229., even though list price msrp is $154. many other dealers are pricing it at $102. Stay away from these bandits, they will xxxx your wallet.. More

Worst car buying experience ever! If you ever buy a used car from this dealership – beware! 1) We drove from the Bay Area to Sacramento – the car wreaked of smoke. The sales person, If you ever buy a used car from this dealership – beware! 1) We drove from the Bay Area to Sacramento – the car wreaked of smoke. The sales person, Pavel, said he didn’t really notice it. Huh? It literally wreaked. He said they could do something about it. Never did and never offered to do anything about it. 2) When we were really interested, he said there were all these add-ons that their cars have ($4,000 for an ELO GPS device, paint & fabric protection, theft protection & Nitro fill tires), none of which we wanted. He said that he knows we drove from far away so if we got the extended warranty, they could not charge us for the things we already didn’t want. 3) Thought they gave us all the paperwork but they didn’t. I had to call the next day to get the sales contract and the finance person was very rude – he told us we had it. If I had it, would I be calling? After I got the sales contract emailed to me, I realized they never gave us the extended warranty papers either. I had to call again to get it and again, rude but he sent it. and 4) Driving the car back to the Bay Area, the TPMS light came on. When we called the next day about it, the finance person said the car was still covered by the Toyota warranty so go there to get it fixed. We drove it over to the nearest Toyota dealership and they charged us $205 to find out what’s going on with the vehicle. Apparently, the CDJR dealership installed the ELO GPS device and didn’t take it out and shoved the port way up in the back of the console and zip tied the cords together. No wonder it didn’t work. When I called the salesperson Pavel about it, he said he’d ask the manager if they could cover the cost. The manager agreed since they caused the problem to begin with. He said I’d have to wait until Monday since it was the weekend for the accounting department to get in. When I called on Monday, he said the manager of managers wouldn’t approve it and the Toyota dealership should’ve told us should’ve told us they were going to charge us. So they reneged on what they already promised a couple days prior. The CDJR dealership caused the problem in the first place and how would the Toyota dealership even find the problem without going in to see what happened to the port? I couldn’t wait to cancel the extended warranty that covered basically nothing and have that payment applied to the car loan so we could pay the car loan off. I didn’t post this sooner because I was concerned the extended warranty payment might go to the CDJR dealership and I might have trouble getting that money back since they’ve already proven very untrustworthy. They touted Russell Westbrook’s name as being an owner – he should be very concerned to be associated with this rude and dishonest dealership. Buyer beware for sure!!! More

Worst Service ( Sales Manager Will ) need to avoid i would say avoid this Dealership for any purchase as the worst service they dont deal with Commercial fleets so but they lied over phone they do deal would say avoid this Dealership for any purchase as the worst service they dont deal with Commercial fleets so but they lied over phone they do deal and asked me to visit their xxxx store to buy vehicle made mistake never recommended to visit there the guy deal with me on finance he quit manager never respond back sales guy was ok but other guys are liar even they lied to me the guy sales person has quit job when i called to ask them for help so avoid this xxxx store . And even call them For help and They said u dont need to call Store once we sold we dont care that the piece of xxxx service by Store that words been told by AJ finance guy he said what ever told before sale it can be lie once it sold we cant do anything … so beware these kind of xxxx Store More

Just finished paperwork for a new 2022 Gladiator with Eric and Letian, both of whom went above and beyond to give us the best customer experience and give us the best possible rate and payment plan. Woul Eric and Letian, both of whom went above and beyond to give us the best customer experience and give us the best possible rate and payment plan. Would DEFINITELY recommend both of them and the friendly staff at this dealership. The lady at the front desk was very courteous and offered us water the moment we stepped in. She also gave the kids popcorn to keep them busy. I would definitely definitely definitely recommend bringing your business to this dealership! More

Muhammad did excellent job had best experience with this delarship. Nice staff with highly experience. Strongly recommended. delarship. Nice staff with highly experience. Strongly recommended. More