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Sacramento Chrysler Dodge Jeep Ram
Sacramento, CA
146 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 146 reviews
June 09, 2015
Satisfied Jamal helped me buy a new Jeep. He showed me features of the car I would never have found myself. Today he helped me solve a small issue I have had wi Jamal helped me buy a new Jeep. He showed me features of the car I would never have found myself. Today he helped me solve a small issue I have had with the dealer for 5 months. I will buy another car from him. More
by gold miner
Employees Worked With
Jamal
June 08, 2015
The worst customer service In the over 30 years of owning a car, I have never had such bad customer service at any type of car service business. The employes at the service dep In the over 30 years of owning a car, I have never had such bad customer service at any type of car service business. The employes at the service department are unfriendly and not helpful. I have brought my new jeep hear twice for service since it was where I bought the vehicle. Both times were awful. First, do not try to use their online schedule. It does not work. I did not receive a phone call and was not contacted after completing the online form. so I called. I make an appt with one person and let them know why I am coming. When I arrive at my scheduled time, there is no one there to help me. I wait up to 5-7 minutes while people are walking around in and out of the area and checking computers, but not one of them asks me if I need help or even greets me. Finally a man comes by and asks me why I am there. He pulls up my info and asks me what I need done, even though it should be right there. When I go to pick up my car, both times, the paperwork can not be found and things are not clear on the bill, so it takes a while to get it all settled, pay and get out of there. It is the WORST experience. I can't not say much about the actual service since I only went in the a squeaky window and they fixed it and to have an alignment. which is computerized. I can promise you I will not be going back there again. I will have to go to a service shop further from my home. More
by unsatisfied with your service
Employees Worked With
I do not know the names of all the employees I worked with. All of them in the dept are unfriendly., Jose Perez
May 31, 2015
Purchase of our Jeep Grand Limited Cherokee Ron Abbott was an outstanding representative of your company whose professional, ethical, trustworthy, and friendly manner will cause us to recommend Ron Abbott was an outstanding representative of your company whose professional, ethical, trustworthy, and friendly manner will cause us to recommend your company to all our friends and make us lifetime clients. More
by Jeepmanmex
Employees Worked With
Ron Abbott
May 31, 2015
Friendly service no pressure Very pleasant experience wish no pressure and a large inventory My salesman was Ron Abbott and he was kind and helpful. The finance manager was also Very pleasant experience wish no pressure and a large inventory My salesman was Ron Abbott and he was kind and helpful. The finance manager was also very pleasant and helpful. I started by email with Chris cuevas but he was off in Sunday so his partner Ron helped me. Chris was also helpful by answering all my questions More
by Frank
Employees Worked With
Ron Abbott, Chris Cuevas #SeeChrisAtDodge
May 28, 2015
customer not satisfied Writer should do walk around vehicle to see any damages. Quote should include all misc. and tax! LOF sticker missing. Quick safety check should be of Writer should do walk around vehicle to see any damages. Quote should include all misc. and tax! LOF sticker missing. Quick safety check should be offered. More
by antcat53
Employees Worked With
Chris Shaffer
May 26, 2015
100% satisfied! ! I went in looking for a great truck at a great price and an affordable payment....and walked out with all those items on my list checked out and plus! I went in looking for a great truck at a great price and an affordable payment....and walked out with all those items on my list checked out and plus!! Great help and never felt pressure to do anything i didn't want....i def recommend this place! Special shout out to the internet guys!! More
by *ISRA*
Employees Worked With
Ron Abbott
May 15, 2015
Fixed my rattle Jose has redeemed himself. My last experience was horrible but this time was much better. I originally was set up with an advisor who seemed like he w Jose has redeemed himself. My last experience was horrible but this time was much better. I originally was set up with an advisor who seemed like he wasn't interested in my problem but Jose took over. I wasn't looking forward to the same experience as the last time but Jose apologized for the last time (transmission recall) and took care of business. He shared his frustrations with rattles in the speaker department and said he would not stop until it was fixed. He made it happen. Thank you Jose. More
by mainerd007
Employees Worked With
Jose Perez
April 15, 2015
Overall heartwarming and very helpful They are so understanding and work with you. I feel so relived that I got what I wanted Ron made this a smooth transaction. Thank you soooo much. They are so understanding and work with you. I feel so relived that I got what I wanted Ron made this a smooth transaction. Thank you soooo much. More
by Dannyreyes
Employees Worked With
Ron Abbott
April 12, 2015
# Awesome Experience The whole experience from the start to finish was stress free and an enjoyable experience. I loved the way the dealership was willing to work with us The whole experience from the start to finish was stress free and an enjoyable experience. I loved the way the dealership was willing to work with us to get the deal done. More
by bible980
Employees Worked With
Ron Abbott
April 09, 2015
Mark and Jeffrey Gibbins my guardian angels....Literally They are truly SAINTS come xxxx or high water no matter what.. Thanks Jeffrey once again You both f***** rock....... God is good all the time They are truly SAINTS come xxxx or high water no matter what.. Thanks Jeffrey once again You both f***** rock....... God is good all the time More
by Yassssssss
Employees Worked With
Jeffrey Gibbins , Jeff Gibbons
