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SVG Urbana
Urbana, OH
26 Reviews
At SVG Urbana LLC, our entire team works together to provide you with the ultimate Chevrolet, GMC shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 26 reviews
August 25, 2018
Great experience with SVG Urbana...treated really well! We drove up to buy a used car - they prepped everything before we arrived to save us time, the accounting/financial person got us in and out very quic We drove up to buy a used car - they prepped everything before we arrived to save us time, the accounting/financial person got us in and out very quickly and didn't waste our time. Salesman, Brandon, treated us really like gold and the manager shook our hand and thanked us for our business. We highly recommend SVG! (8-24-18) More
by richie
Employees Worked With
Finahcial person, Brandon Myers
May 10, 2018
Poor Financing After waiting there for over 2 hours with our hopes up high due to the people there telling us the financing was the easy part and it would be no prob After waiting there for over 2 hours with our hopes up high due to the people there telling us the financing was the easy part and it would be no problem. Have good jobs, on time car payments, just not the greatest credit score. We were told that they couldn't do anything today. So they lied, your credit score does matter. They are not here to help anybody or good people, don't waste your time like we did. Will not be referring anybody else here. One upset and disappointed customer here!!! More
by Sad Customer
Employees Worked With
we werent told anybody elses name, Tom Dobson
September 23, 2017
Customized Deal Customized my purchase to be exactly what I was wanting to pay for and what I didn't need. Satisfied with negotiations as they new they had exactly wh Customized my purchase to be exactly what I was wanting to pay for and what I didn't need. Satisfied with negotiations as they new they had exactly what I was looking for. More
by BFonzik510
Employees Worked With
Craig Rathbun, Holly Bundy
September 11, 2017
Quick and easy Craig met me on the lot and quickly helped me find what I was looking for. He explained the pros and cons of the 2 vehicles I was looking at. He helpe Craig met me on the lot and quickly helped me find what I was looking for. He explained the pros and cons of the 2 vehicles I was looking at. He helped me make a great decision. More
by Darhaas
Employees Worked With
Craig
September 07, 2017
A gentleman who knows his business is the customer Craig Rathbun made a favorable impression from our first phone conversation. His knowledge and ability to listen well became even more evident upon ou Craig Rathbun made a favorable impression from our first phone conversation. His knowledge and ability to listen well became even more evident upon our first meeting at the new Urbana SVG site. I knew what I wanted, had done my research and took my time. Craig never flinched. He treated me like an intelligent woman and an equal. This is not something I have always experienced in my car purchasing over the last five decades. He made this purchase smooth and didn't overwhelm me or pressure me. Craig is an amazing asset to the team at Urbana SVG. Thank you Urbana SVG for my 'new' Town and Country and for a gentleman like Craig Rathbun! More
by Mimi2005
Employees Worked With
Holly Bundy
August 31, 2017
Easy and satisfying Craig has made my car buying experience at svg fast and easy. He's extremely helpful, and works with your schedule. I Highly recommend them! Craig has made my car buying experience at svg fast and easy. He's extremely helpful, and works with your schedule. I Highly recommend them! More
by Joshuac33
Employees Worked With
Craig
