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SVG Urbana
Urbana, OH
26 Reviews
At SVG Urbana LLC, our entire team works together to provide you with the ultimate Chevrolet, GMC shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 26 reviews
October 18, 2019
Great customer service Ashton is a down to earth guy very respectful and knows how to talk u into a a great deal on an awesome car and great customer service. Ashton is a down to earth guy very respectful and knows how to talk u into a a great deal on an awesome car and great customer service. More
by Heather cutlip
Employees Worked With
Ashton Edman
October 17, 2019
Love my new Camaro !! SVG had my dream car on the lot! A metallic blue 2019 Chevrolet Camaro Coupe. It was a great experience. The employees and manager were great! Would SVG had my dream car on the lot! A metallic blue 2019 Chevrolet Camaro Coupe. It was a great experience. The employees and manager were great! Would recommend SVG to everyone! More
by Late midlife crisis!
October 13, 2019
Great experience😊 Ashton greeted us coming through the door. Great personality and ready to do whatever it takes. He went above and beyond and exceeded our expectations Ashton greeted us coming through the door. Great personality and ready to do whatever it takes. He went above and beyond and exceeded our expectations. We left with a brand new Chevy Malibu. We love it! Thanks Ashton, you're amazing!!!! Also a big thanks to Jeffrey and Aaron! More
by Mali
Employees Worked With
Ashton Edman
October 12, 2019
Very Happy Found a good truck , test drove it but wanted something different. They searched and got want I wanted within minutes. Wonderful people here. They eve Found a good truck , test drove it but wanted something different. They searched and got want I wanted within minutes. Wonderful people here. They even helped bring the price down to the price range I wanted. All around a great place! Highly recommend buying from SVG ! Thanks for everything! More
by John
Employees Worked With
Ashton Edman
October 08, 2019
Went above and beyond Ashton was great. He went above and beyond to find me a mom suv in my price range. They also gave me rebates, incentives and top dollar for my trade Ashton was great. He went above and beyond to find me a mom suv in my price range. They also gave me rebates, incentives and top dollar for my trade in. Highly recommend SVG motors. More
by Newmom19
Employees Worked With
Jack Emrick, Ashton Edman
March 03, 2019
Best dealership that we have been to!!!! Seriously, this has been the best dealership we have ever dealt and purchased from. I can’t say enough about everyone that works there, they were all Seriously, this has been the best dealership we have ever dealt and purchased from. I can’t say enough about everyone that works there, they were all very friendly. Bryce White, who was our salesman, is excellent in how to take care of his customers, and how to execute a deal for his customers. Jeff VanGorder (General Manager) along with Bryce will work hard for you and make sure you get the car you want, at the best price! More
by Jodi S
February 24, 2019
Terrible Service after the sale My wife purchased a used vehicle in Urbana, Sales people were OK, but the service department is useless. After the sale we had tires that leaked down My wife purchased a used vehicle in Urbana, Sales people were OK, but the service department is useless. After the sale we had tires that leaked down constantly. After two visits we gave up. In January SVG did an oil change. 86 miles and two days later the add oil light came on, 2.5 quarts low. I called SVG to let them know they failed to put in enough oil. The service manager insists there is a problem with the engine, and it used the oil, even though there is no sign of leakage or oil in either the radiator or exhaust, this much oil in 86 miles would leave an indication..... I talked with Jeff Vangorder (manager I guess), he promised to follow up. He did call to tell me he would get the vehicle in to be checked and fixed....no contact since. Bottom line, DONT TRUST their service or their promises from management. More
by johnd
Employees Worked With
November 28, 2018
Great Dealership SVG Urbana salesman Jack, has got to be the best salesman I have ever dealt with. I looked for weeks for a good used S-10 with low miles and in good SVG Urbana salesman Jack, has got to be the best salesman I have ever dealt with. I looked for weeks for a good used S-10 with low miles and in good shape and he found me one. He met my price and made sure it was in very very good condition. He's honest, caring, friendly and treated me like I was family. He said he wouldn't put me in something he wouldn't drive. He test drove it with me to make sure I was satisfied with this truck. He is the best. He surely adds a plus to SVG dealership. Thank you Jack so very much,. I just love my (Black Beauty) . I will definitely tell people about your dealership. It was worth my 2 hour drive and I would do it again. More
by LindaK50
Employees Worked With
JACK
October 13, 2018
Treats you like a family and find you a Linder that is bett I will definitely recommend to my friends this place and from now on this going to be our dealership family we had the best deal for my husband Benz c I will definitely recommend to my friends this place and from now on this going to be our dealership family we had the best deal for my husband Benz convertible More
by Evelynw1237
October 03, 2018
Urbana staff was amazing! Thank you to Tonya for all your help with the purchase of my 2015 Tacoma. She was friendly polite and worked hard to get me out the door in a timely m Thank you to Tonya for all your help with the purchase of my 2015 Tacoma. She was friendly polite and worked hard to get me out the door in a timely manner. All the staff was very friendly in this store . I will enjoy my truck for a very long time Z More
by Baseballmomx3
Employees Worked With
