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SONS Chevrolet Cadillac
Columbus, GA
14 Reviews
Thank you for making your way to SONS Chevrolet, your certified Chevrolet dealer serving drivers throughout Columbus and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14 reviews
September 23, 2022
Randi B. has had zero contact with me while my vehicle was in for repair. I was told when I called on Monday 19th that my parts were in and my repair would ta has had zero contact with me while my vehicle was in for repair. I was told when I called on Monday 19th that my parts were in and my repair would take ONE DAY. I dropped my car off Tuesday around 9:30 AM and no one contacted me that day. I called later in the day to ask the status and was told "Randi is at lunch she will call you back when she returns." I did not get a call back Tuesday to tell me the delay. I called Wednesday around noon and was told the same thing. Randi is at lunch she will call you back. I called AGAIN on Wednesday at 2pm and apparently Randi must get a 2 hour lunch break because she was still at lunch at 2 pm. It was not until Thursday did I get any type of contact from someone at Sons. I did not get a call as I had requested more than once. I got a text message from some automated service saying my car would be ready to pick up Friday at 4 pm. I was informed via this automated text service there was a delay getting my parts even though on Monday I was told the parts are already in. I called just now at 3 pm to ask if my car would be ready as expected from the automated system quoting 4 pm pickup time. I was told NO it will in fact NOT be ready. I asked why I was not given a call or update when my car would not be ready at the stated pickup time and was told "You estimator Randi is not here today" SO essentially no one looked at my repair at all today to check on it and since Randi was out and did not tell me ahead of time the delay I will now be without my vehicle for an entire WEEK when I was told a simple one day repair. If it was going to take longer than one day I would like to know so I could have arranged a rental car instead of being jerked around all week without answers by your staff. More
by jbdavenport90
Employees Worked With
Ranbi B.
October 26, 2021
Overall, an excellent visit to Sons Chevrolet culminating in the purchase of a 2019 Silverado 2500. Mr. Kraig McAhren was our sales professional and that is what he was, the consummate professional. Kraig wa in the purchase of a 2019 Silverado 2500. Mr. Kraig McAhren was our sales professional and that is what he was, the consummate professional. Kraig was very informative, personable, and was there to represent us as the buyer. Most of our visits to car dealerships in the past have been chaotic, this was quite the opposite; thank you Kraig. More
by stephen_Stacey_R
Employees Worked With
Kraig McAhren
February 05, 2021
DO NOT buy a vehicle from this dealership if you live out of state!! When they tell you that the price your paying is everything out the door, there not telling the truth!! They don’t know how to figure out of state!! When they tell you that the price your paying is everything out the door, there not telling the truth!! They don’t know how to figure out of state sales tax!!! The sales Manager Chris, and General Manager handled the situation all wrong!! To top it off they hung up on me, what professional company does that?? Especially after just getting $40, 000 cash for a purchase!!! VERY UNPROFESSIONAL!! DO NOT buy a car from Son’s Chevrolet!! More
by Barstockservices
