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S & K Buick GMC - Service Center

Springfield, IL

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141 Reviews

141 Reviews of S & K Buick GMC - Service Center

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May 15, 2020

Fast, courteous, complete oil change and tire rotation in less than an hour! Easy online scheduling, easy drop off and pickup, everyone I dealt with were very helpful. More

by Don H
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

S & K Buick GMC responded

Don, thank you for the 5 star review. We are pleased to see your oil change was fast and easy for you to schedule. We look forward to seeing you again in the future. Jim Kroll General Manager S&K Buick GMC

May 12, 2020

Every time I have got my car serviced at this dealership they have been great. They answer any questions that I may have. The shuttle service is also great. If I have any questions about my bill the ladi More

by Vickie Williams
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

S & K Buick GMC responded

Thank you Vickie for the great review. We are happy to see that every service experience you have here is great. We appreciate you as a customer and keep coming back. Thanks again! Jim Kroll General Manager S&K Buick GMC

May 10, 2020

The people are friendly and very accommodating and I would definitely recommend them to everyone. To me the service department is the most important part of the business. More

by Laverne
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

S & K Buick GMC responded

Laverne, thank you for such a great review. We agree on how important service is and we are glad to see your service visit was a great one. Thanks again for the review and for the recommendation. Jim Kroll General Manager S&K Buick GMC

May 09, 2020

Everybody was very friendly and I feel I was treated with respect and I have know problem using your service again they were very knowledgeable and helpful More

by kidderdonald67
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

S & K Buick GMC responded

Thank you for the great review and we are happy to see you were treated with respect. We look forward to you using our servicing department again. Have a great day! Jim Kroll General Manager S&K Buick GMC

May 09, 2020

Concerned about your problems should any arise. Ready to take of you on your scheduled appointments. No waiting. Employees are pleasant and friendly willing to answer any questions you might have. Would rec More

by NONE3
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Yeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

S & K Buick GMC responded

Thank you for the 5 star review! We are glad to see that all of your questions were answered and that you had a pleasant experience here. Thank you for recommending us to friends as well. Jim Kroll General Manager S&K Buick GMC

May 08, 2020

Thanks for taking care of my Denali, I always feel better after you folks have gone over everything and resolve any issues that have come up! You are always fast and return my vehicle clean and unharmed. I h More

by PLW54
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2020 -

S & K Buick GMC responded

Thank you for the great review and having confidence in our service department to take care of your Denali! We take pride in repairing our customers cars and returning them in a clean manner. Thanks again and we will see on your next visit. Jim Kroll General Manager S&K Buick GMC

May 06, 2020

I’ve been trading and servicing here for 30+ years (maybe more, I’ve lost track) and they are all awesome! Why would anyone ever go anywhere else? More

by T Hannel
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Swalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

S & K Buick GMC responded

Thank you so much for this fantastic review! We are so proud to have you for a customer for over 30 years and we look forward to your next visit. We also agree that why would you go anywhere else? !!! Thanks again. Jim Kroll General Manager S&K Buick GMC

May 05, 2020

Service was fast and curtiuous. Employees and guests were all wearing face masks to prevent the spread of COVID-19. Speedy service was available even when we were facing a pandemic, proving that S&K will alw More

by JennyM1911
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hermes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

S & K Buick GMC responded

Thank you Jenny for this wonderful review. We are all trying our best to get through this pandemic and we are so happy to see that you felt comfortable having your vehicle serviced here during this time and that everything was taken care of. We look forward to taking care of you in the future. Thanks again! Jim Kroll General Manager S&K Buick GMC

May 05, 2020

The salesman and service representative have kept me coming back. I also appreciate how the customer area, showroom etc. is kept very clean and comfortable. More

by Lynn Neff
Recommend Dealer
Yes
Employees Worked With
David Hahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Masten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

S & K Buick GMC responded

Lynn, thank you for the great review. We will continue to do our best to keep you coming back and also keep our showroom clean and comfortable. Jim Kroll General Manager S&K Buick GMC

May 05, 2020

Service was excellent from start to finish! Helpful & friendly people. The experience was superb and I’ll be back for service & to buy a new car soon! Thanks! More

by Karina2600
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

S & K Buick GMC responded

Thank you Karina for the 5 star review. We are happy to hear that your experience here was superb and we look forward to working with you on your future purchase soon! Thank you. Jim Kroll General Manager S&K Buick GMC

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