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S & K Buick GMC - Service Center

Springfield, IL

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141 Reviews

141 Reviews of S & K Buick GMC - Service Center

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June 27, 2020

I think it's a great place to take your car they are affordable and very convenient to me it's very pleasant and the workers are great. More

by RONALD Davis
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2020 -

S & K Buick GMC responded

Thank you for your 5 star review. We appreciate your business, as well as your praise of Rob and Tammy. We will continue to provide you excellent care. Have a wonderful day. Jim Kroll General Manager jim.kroll@skbuickgmc.com

June 27, 2020

S&K has been the best dealership. Always treated well and with respect! 3 years without issues! I love S&K and my Buick Encore More

by steviejo
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashiers
Jun 27, 2020 -

S & K Buick GMC responded

Thank you for your 5 star review. We appreciate your business, as well as your praise of Rodney. We will continue to provide you excellent care. Have a wonderful day. Jim Kroll General Manager jim.kroll@skbuickgmc.com

June 27, 2020

The service I have received on my vehicles has always been done in a timely manner. They have always managed to take care of any issue and have stood by their work. More

by Lipkapainting
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2020 -

S & K Buick GMC responded

Thank you for your 5 star review. We appreciate your business, as well as your praise of Rob. We will continue to provide you excellent care. Have a wonderful day. Jim Kroll General Manager jim.kroll@skbuickgmc.com

June 27, 2020

The air conditioning problem was fixed and I’m VERY grateful for that. We asked that a knocking noise be checked as well. I was advised they checked the parts and drove the vehicle and heard nothing. I More

by kimwestervelt8
Recommend Dealer
No
Employees Worked With
Rob Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2020 -

S & K Buick GMC responded

We strive to make our customers happy here at S&K Buick GMC. Sometimes a ride with an advisor helps, as you mentioned, to pinpoint the exact noise you are concerned about. Please return as soon as possible so we can get to the bottom of the issue for you. Thank you for your praise of Rob. If you have any issues please ask for Brian our Service Manager or myself when you return. Have a wonderful day. Jim Kroll General Manager jim.kroll@skbuickgmc.com

June 22, 2020

Quick and Easy Service My vehicle was serviced while waited. The employees were very friendly and helpful. There was coffee for all the customers and my car was cleaned and More

by WSAWYER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Yeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

S & K Buick GMC responded

Thank you for the wonderful review. Our staff appreciates your praise. Have a great day and we look forward to seeing you again soon. Jim Kroll General Manager jim.kroll@skbuickgmc.com

June 19, 2020

Took my Yukon in for service and as always Rodney gets me right in and everyone in service gets me in and out and on my way. I’ve always had great service at S&K. More

by jdavidfortney
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

S & K Buick GMC responded

Thank you for your 5 star review. Rodney appreciates your praise. Thank you for being a loyal customer. Have a wonderful day. Jim Kroll General Manager jim.kroll@skbuickgmc.com

June 19, 2020

We’ve been coming to Rodney and his team for 16 years now. Couldn’t ask for better. He and your service Dept are tops! More

by Kemia Sarraf Goldstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know the names, but also love the ladies who check us out and take our money. :)
Jun 19, 2020 -

S & K Buick GMC responded

Thank you for your 5 star review. Rodney appreciates your praise...and we will let the ladies in the office know you praised them as well. Thank you for being a loyal customer. We look forward to seeing you again soon and providing the service you have come to know and love. Have a wonderful day. Jim Kroll General Manager jim.kroll@skbuickgmc.com

June 19, 2020

Rodney was very helpful followed up on a timely basis especially since I left my vehicle as a night drop off. He explained the repair. More

by pjsiada@aol.com
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2020 -

S & K Buick GMC responded

Thank you for your review. Rodney appreciates your praise. Next time you are in please let us know what we could have done to make this a 5 sar review. We appreciate your feedback and want to provide you 5 star service for all your visits. Have a wonderful day. Jim Kroll General Manager jim.kroll@skbuickgmc.com

June 18, 2020

The service people are very professional, courteous and accommodating. The waiting area is nice. I enjoy the value-added service of a car wash each visit. The prices are just too high, in my opinion. $37 t More

by Enclave owner
Recommend Dealer
Yes
Employees Worked With
Russell Masten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman who answers the phone is always pleasant and courteous.
Jun 18, 2020 -

S & K Buick GMC responded

Thank you for your positive review. We do our best to keep prices competitive. Our cost reflects our Certified Mechanics and their experience. We appreciate your business and for future reference, we have no problem disclosing price up front so you can make a decision before we make any repairs. Tammy and Russell appreciate your praise and we are glad overall your experience was pleasant. Have a wonderful day. Jim Kroll General Manager jim.kroll@skbuickgmc.com

June 17, 2020

Salesman:Bart Yeski Is a terrific salesman. Probably the Best we have ever delt with any where. Rodney Rogers is a excellent service manager Wasn’t real impressed with the sub-contract dealership. W More

by UBNICK
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Yeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

S & K Buick GMC responded

Thank you for your 5 star review. Bart and Rodney appreciate your praise. We look forward to seeing you for future vehicle needs. Have a wonderful day. Jim Kroll General Manager jim.kroll@skbuickgmc.com

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