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S & K Buick GMC

Springfield, IL

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253 Reviews
S&K Buick GMC is a family owned business here in Springfield, Illinois. We pride ourselves on making clients feel like family and taking care of their vehicle needs. We provide friendly service before, during and after the sale. Our service department listens to clients wants and needs to make sure they are comfortable in placing their vehicle in our hands for repairs. Internet clients come from everywhere in the country knowing our pre-owned vehicles are top notch. We appreciate our local and nationwide business and will continue to grow our family of clients. Please leave a review on your experience here and which employees took great care of you. AT S&K BUICK GMC...THERE'S JUST NO BETTER WAY TO GO!!!!!! New and Pre-Owned vehicles, Trucks and more Trucks, Friendly Employees, Coffee, Popcorn, Bottled Water, Service Specials, HOT deals daily in Sales, Loaner service vehicles,
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1400 S Dirksen Pkwy

Springfield, IL

62703

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Showing 253 reviews

February 25, 2020

Dave was great. Laid back and low pressure environment. We came to a good deal quickly after we started talking numbers. New Acadia is awesome! More

by MPM
Recommend Dealer
Yes
Employees Worked With
David Hahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kallister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

S & K Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent recommendation. It helps us to know that we are meeting the needs of our customers. Dave thanks you for your praise. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, James Kroll jim.kroll@skbuickgmc.com

February 25, 2020

Courteous staff and great communication makes having my vehicle serviced here an easy and positive experience. The vending machine only charges you 60¢ for a Big Texan. Wow! More

by joe.means
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

S & K Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent recommendation. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know And YES our vending machines have not had inflation!!! They are great prices as well :) Sincerely, James Kroll jim.kroll@skbuickgmc.com

February 25, 2020

Love my car Chris and the manager were very helpful. I didn't get what I went in for, they found a vehicle that I love as much. More

by timberstan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kallister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General manager
Feb 26, 2020 -

S & K Buick GMC responded

Thank you for the wonderful review! We are thrilled to hear that we were able to find you a vehicle that you love! Chris thanks you for your praise. Please contact us anytime and enjoy your vehicle. Sincerely, James Kroll jim.kroll@skbuickgmc.com

February 24, 2020

Top notch no pressure buying relaxing atmosphere. Our salesman lesson to what we wanted , what we was willing to pay and delivered our 2020 Denali xl to us Bart Yeske is our salesman Great Job ! Thanks More

by Creteman1313
Recommend Dealer
Yes
Employees Worked With
Victoria Swalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Yeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Masten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Howard
Feb 25, 2020 -

S & K Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent recommendation. It helps us to know that we are meeting the needs of our customers. Bart thanks you for your praise. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, James Kroll jim.kroll@skbuickgmc.com

February 23, 2020

Great service and excellence staff S & K Buick GMC has always been an excellent dealership has great service and works hard to keep your vehicle running well. And has brought issues to More

by GMCMAX2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Office staff
Feb 25, 2020 -

S & K Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent recommendation. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, James Kroll jim.kroll@skbuickgmc.com

February 23, 2020

The quote was misleading. The quote was $275 but it cost $308. I was then told there is a shop fee and taxes. You might want to include everything in a quote. $33 is a lot of difference. More

by whitej9
Recommend Dealer
No
Employees Worked With
Rob Gwinn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

S & K Buick GMC responded

We are transparent with quoting our clients before doing work and we do not have control over taxes. Quotes do not include tax because they are a quote not a final bill. We are grateful for your business and hope this minor misunderstanding does not keep you from coming back. Please come by on a day when the temperature is over 40 degrees (requirement to run car wash) and we will wash your vehicle for you. You can ask for Jim or Janelle when you arrive and one of us will take care of your vehicle being washed. Have a wonderful day and we are sorry you felt any experience that was not 5 star. Sincerely, James Kroll jim.kroll@skbuickgmc.com

February 22, 2020

This was our 4th vehicle purchased at S&K (3rd with Victoria). The entire process was smooth like butter. We can't praise Victoria and the entire staff enough, everything from a warm welcome when we go More

by JONLINS
Recommend Dealer
Yes
Employees Worked With
Victoria Swalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

S & K Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent recommendation. Victoria appreciates your praise and she takes pride in making sure her clients are taken care of. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, James Kroll jim.kroll@skbuickgmc.com

February 21, 2020

Great & quick service. For the first time scheduled service via internet, which gets an 8/10. Staff is helpful about current and future service recommendations. More

by Canyon
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

S & K Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent recommendation. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, James Kroll jim.kroll@skbuickgmc.com

February 18, 2020

Fast and no fuss. Seriously so happy with our experience. We made an appointment and they kept to our time constraint. So pleased with everything. Thank you More

by maria35
Recommend Dealer
Yes
Employees Worked With
David Hahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

S & K Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent recommendation. Dave and Bob are grateful for your kind words. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, James Kroll jim.kroll@skbuickgmc.com

February 18, 2020

Great sales department as usual. Very easy to seal with. This is the fourth vehicle I have purchased from S&K and will be back for my future cars! More

by Jlsiewert
Recommend Dealer
Yes
Employees Worked With
Chris Hubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

S & K Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent recommendation. Chris enjoyed working with you yesterday. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, James Kroll jim.kroll@skbuickgmc.com

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