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S & K Buick GMC

Springfield, IL

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253 Reviews
S&K Buick GMC is a family owned business here in Springfield, Illinois. We pride ourselves on making clients feel like family and taking care of their vehicle needs. We provide friendly service before, during and after the sale. Our service department listens to clients wants and needs to make sure they are comfortable in placing their vehicle in our hands for repairs. Internet clients come from everywhere in the country knowing our pre-owned vehicles are top notch. We appreciate our local and nationwide business and will continue to grow our family of clients. Please leave a review on your experience here and which employees took great care of you. AT S&K BUICK GMC...THERE'S JUST NO BETTER WAY TO GO!!!!!! New and Pre-Owned vehicles, Trucks and more Trucks, Friendly Employees, Coffee, Popcorn, Bottled Water, Service Specials, HOT deals daily in Sales, Loaner service vehicles,
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1400 S Dirksen Pkwy

Springfield, IL

62703

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Showing 253 reviews

June 02, 2020

S&K always does a terrific job! Service advisor, Rob, is always so helpful. They take great care of my car! They have the best service in town. More

by Meggieb83
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

S & K Buick GMC responded

Thank you for your wonderful review. Rob appreciates your praise. We value your loyalty to us and will continue to provid top notch care for your vehicle. Have a great day! Jim Kroll General Manager jim.kroll@skbuickgmc.com

June 01, 2020

S&K Buick has always been timely with appointment-setting, outstanding with multiple-point services, professional and personable, and always providing a very clean and comfortable showroo More

by defrench13
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic who performed the oil change personally informed me of my car's performance.
Jun 02, 2020 -

S & K Buick GMC responded

Thank you for this wonderful review! We are pleased to know that everything is prepared for your arrival and that all of your needs are being taken care of. We look forward to your next your next visit and thanks again. Jim Kroll General Manager S&K Buick GMC

May 30, 2020

Pleasant and friendly staff, excellent service. I didnt have to wait long and they worked me in on the same day. Definitely a friendly visit! More

by Amber
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

S & K Buick GMC responded

Amber, Thank you for your wonderful review. Rodney appreciates your praise. Have a wonderful day! Jim Kroll General Manager jim.kroll@skbuickgmc.com

May 29, 2020

So far I am very happy with the S & K dealership. They are always friendly and helpful. The service department is prompt and does a good job. Plus, believe it or not, I thought the price for the service w More

by Cabruington
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

S & K Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! James Kroll jim.kroll@skbuickgmc.com

May 28, 2020

The staff is very friendly and professional! Always great service!! I easily made an appointment for an oil change. The time I was there was very reasonable. More

by rctaft
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

S & K Buick GMC responded

Thank you for your wonderful review!!! Rob and Tammy appreciate your praise. We will continue to provide the excellent service you are accustomed to here. Have a great day. Jim Kroll General Manager jim.kroll@skbuickgmc.com

May 25, 2020

Brought my 2019 gmc denali in because camera is junk can’t see out of it when backing up picture is grainy or distorted asked them to check it they called me and said that camera was with in specks that More

by Bob
Recommend Dealer
No
Employees Worked With
Rob Gwinn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

S & K Buick GMC responded

I apologize for your recent service experience. I also understand that you are frustrated with the operation of the rear backup camera and some of the other features. I searched our records it doesn't appear that you purchased your vehicle from S&K. Please feel free to make an appointment with one of our sales associates, we would be happy to provide you with a proper demonstration/delivery. Your Denali has so many features that a professional tutorial regarding the functionally of your vehicles equipment might alleviate some of your frustration with your vehicle. We strive to provide great customer service for all of our customers and we will do anything we can to assist you. James Kroll General manager

May 24, 2020

Great buying experience. Dave went out of his way to help us with the purchase of our truck. The management team was great. We will be back again. Thanks to all. More

by banginc
Recommend Dealer
Yes
Employees Worked With
Jim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

S & K Buick GMC responded

Thank you for your wonderful review. We appreciate your business and the praise you have given Dave and our management team. We look forward to helping you in any vehicle needs you have. Have a great day! Jim Kroll General Manager jim.kroll@skbuickgmc.com

May 23, 2020

Very professional, courtesy, i would recommend your services. Thank you I also appreciated the shuttle service my driver was very nice, the car wash is also nice. More

by sales
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2020 -

S & K Buick GMC responded

Thank you for the 5 star review. We really appreciate you recommending us and we are glad that everything went great during your visit. Have a great day. Jim Kroll General Manager S&K Buick GMC

May 23, 2020

Friendly service, helped answer all our questions. Took the time to make sure we had the best deal and the right vehicle for our needs. No pressure. More

by doddfam
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Swalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

S & K Buick GMC responded

Thank you for your wonderful review. We appreciate your business and the praise you have given Victoria, Rodney and Bob. We look forward to helping you in any vehicle needs you have. Have a great day! Jim Kroll General Manager jim.kroll@skbuickgmc.com

May 20, 2020

Customer service and patience needs to be at the forefront of every sale. I felt as though my questions where not welcomed. If my daughter didn’t love the Jeep so much I would have left. Be kind to More

by JayG
Recommend Dealer
Yes
Employees Worked With
Victoria Swalley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Kroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

S & K Buick GMC responded

Jay, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. James Kroll jim.kroll@skbuickgmc.com

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