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This rating includes all service center reviews, with more weight given to recent reviews.
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784 Reviews of Rye Subaru - Service Center
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March 29, 2021
From the moment I arrived at Rye Subaru, I was treated with friendliness, professionalism and respect. Although I arrived early, my car was taken in immediately, and I had zero wait time before I was seen with friendliness, professionalism and respect. Although I arrived early, my car was taken in immediately, and I had zero wait time before I was seen by a service administrator. I was literally in and out of the office in less than 5 minutes. a couple of hours later, I was contacted by the office to ask if it was ok with me to patch a tire that had developed a slow leak, and I greatly appreciated being asked before the work was done. Rye Subaru's Service Department is as good as their Sales department. And this is why when I needed a new car, I didn't think twice about going to them for help, and I will always work with them for all of my future Subarus! More
by KIMKAIMAN
Verified CustomerEmployees Worked With
Eric Estrada, Annie Amorosana
March 29, 2021
Tamar Thomas was very kind, friendly and cheerful! She's Tamar Thomas was very kind, friendly and cheerful! She's a people person for sure. You are very lucky to have her as a Service Advisor. Tamar Thomas was very kind, friendly and cheerful! She's a people person for sure. You are very lucky to have her as a Service Advisor. More
by ANAHIDHAMPARIAN
Employees Worked With
Tamar Thomas
March 27, 2021
Who still prints in this day an age . Everything is digital, paperless . I do not know need a printout of invoice when you can scan it and sent it to me via e-mail. Especially during a pandemic dig digital, paperless . I do not know need a printout of invoice when you can scan it and sent it to me via e-mail. Especially during a pandemic digital is the the way to go . Less germs 🦠 to pass and cross contamination. More
by Lllj
Employees Worked With
Not listed
March 26, 2021
Excellent customer service both in person and on the phone. I've owned Volvos, VW, Honda and my Subaru is the best vehicle so far. Will continue being a customer until I no longer need a car phone. I've owned Volvos, VW, Honda and my Subaru is the best vehicle so far. Will continue being a customer until I no longer need a car More
by NICOLL61
Employees Worked With
Annie Amorosana, Veronica Carosella, Eric Pagan
March 18, 2021
Only issue is ongoing infosystem software updates... corrupted software or incomplete software updates have presented with continuing frustration with the new system. This visit, once again, required a corrupted software or incomplete software updates have presented with continuing frustration with the new system. This visit, once again, required a fix to the infosystem and hopefully has finally corrected. Their Service Manager, Darlene, has been very helpful. More
by ROBERT_MINTON
Employees Worked With
Darlene
March 17, 2021
everyone is friendly, timely, respectful of my time. The line for service was short, either way, they got right to it . My questions were answered with authority, and politely. line for service was short, either way, they got right to it . My questions were answered with authority, and politely. More
by CPZ0
Employees Worked With
Other Employees :
Annie Amorosana, Eric Pagan, Casey Cochran, Farid Ahmed, Michael Ferits, Lester Li, Josh Glahn
March 16, 2021
Rye Ford Subaru has the very best service imaginable both in the sales and service departments. There is no better dealership around! Thanks, Rye Subaru! in the sales and service departments. There is no better dealership around! Thanks, Rye Subaru! More
by DILLYFOX
Employees Worked With
Veronica Carosella, Eric Pagan, Farid Ahmed
March 16, 2021
Everything from intake to the actual service was really as good as it gets. I have been using this Service department for a number of years and they have my full trust and confidence! as good as it gets. I have been using this Service department for a number of years and they have my full trust and confidence! More
by DAVIDLEONARD_6
Employees Worked With
Sorry. I don’t have names.
March 11, 2021
Glenn Bollinger was friendly, informative and helpful. I didn't feel uncomfortable leaving the car there. I knew he wouldn't steer us wrong. You need more like him. didn't feel uncomfortable leaving the car there. I knew he wouldn't steer us wrong. You need more like him. More
by NNIJEAN
Employees Worked With
Glenn Bollinger 5 stars, Annie Amorosana, Lester Li
