767 Reviews of Rye Subaru - Service Center
Very efficient and calm From start to finish the interaction was done with precision. As the work involved straightforward and simple items I cannot truly comment on its quality. Said hello to Mike interaction was done with precision. As the work involved straightforward and simple items I cannot truly comment on its quality. Said hello to Mike Ferris in sales. What a nice person More
The service/labor was completed in a timely manner and use of a loaner car was especially appreciated and convenient. The text reminders were helpful use of a loaner car was especially appreciated and convenient. The text reminders were helpful More
Tamar Thomas was very kind, friendly and cheerful! She's Tamar Thomas was very kind, friendly and cheerful! She's a people person for sure. You are very lucky to have her as a Service Advisor. Tamar Thomas was very kind, friendly and cheerful! She's a people person for sure. You are very lucky to have her as a Service Advisor. More
Quick and courteous! Easy to arrange and no stress! I know I can always rely on Rye Subaru! Will be sure to recommend it to my friends. know I can always rely on Rye Subaru! Will be sure to recommend it to my friends. More
Everything was fine with one exception. A procedure which your recall letter stated would take about thirty minutes took over six hours and I did not receive a call telling me of the delay. your recall letter stated would take about thirty minutes took over six hours and I did not receive a call telling me of the delay. More
From the moment I arrived at Rye Subaru, I was treated with friendliness, professionalism and respect. Although I arrived early, my car was taken in immediately, and I had zero wait time before I was seen with friendliness, professionalism and respect. Although I arrived early, my car was taken in immediately, and I had zero wait time before I was seen by a service administrator. I was literally in and out of the office in less than 5 minutes. a couple of hours later, I was contacted by the office to ask if it was ok with me to patch a tire that had developed a slow leak, and I greatly appreciated being asked before the work was done. Rye Subaru's Service Department is as good as their Sales department. And this is why when I needed a new car, I didn't think twice about going to them for help, and I will always work with them for all of my future Subarus! More
Who still prints in this day an age . Everything is digital, paperless . I do not know need a printout of invoice when you can scan it and sent it to me via e-mail. Especially during a pandemic dig digital, paperless . I do not know need a printout of invoice when you can scan it and sent it to me via e-mail. Especially during a pandemic digital is the the way to go . Less germs 🦠 to pass and cross contamination. More
Excellent customer service both in person and on the phone. I've owned Volvos, VW, Honda and my Subaru is the best vehicle so far. Will continue being a customer until I no longer need a car phone. I've owned Volvos, VW, Honda and my Subaru is the best vehicle so far. Will continue being a customer until I no longer need a car More
Only issue is ongoing infosystem software updates... corrupted software or incomplete software updates have presented with continuing frustration with the new system. This visit, once again, required a corrupted software or incomplete software updates have presented with continuing frustration with the new system. This visit, once again, required a fix to the infosystem and hopefully has finally corrected. Their Service Manager, Darlene, has been very helpful. More
everyone is friendly, timely, respectful of my time. The line for service was short, either way, they got right to it . My questions were answered with authority, and politely. line for service was short, either way, they got right to it . My questions were answered with authority, and politely. More