Back

Rye Subaru - Service Center

Rye, NY

4.7
797 Reviews

797 Reviews of Rye Subaru - Service Center

Sort by
March 06, 2025

The Service Center is terrific but, right now, I’m really writing about my new Crosstrek lease. And the reason I value Rye Subaru so much comes down to one factor: Mr, Neil Downing. Neil has a beyond-impre More

by DAVIDLEONARD_6
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Rye Subaru responded

Thank you so much, David, for your kind words for Neil and for taking the time to leave us this wonderful feedback!

March 03, 2025

This dealership is always a pleasure to deal with. They are efficient, professional and capable. I always know the job will be done right the first time. Paula Mejia is wonderful to work with and I se More

by JEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad Paula was able to help, and we hope to see you again!

March 01, 2025

Clean and friendly place. Quick express service. Glenn very knowledgeable and helpful love how they treat my car. More

by ATLNALCSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Glenn and the team met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

February 23, 2025

This is my 2nd time using the Service Dept. for oil change after new Forester purchase in Jan 2024 from Rye Subaru, very pleased with service. More

by PMROBINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 22, 2025

The service was pleasant and completed in a timely manner. I would reccomend using their service department. More

by ADAMK265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Rye Subaru responded

Thank you, Adam! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

February 21, 2025

I’ve been dealing with Rye Subaru for more than 25 years. There has to be a reason! More

by MARGEFEDER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Rye Subaru responded

Marge, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 20, 2025

This was my first time to service. Upon arrival Paula was the first person to offer assistance. She had service take my car in immediately and addressed all my concerns. More

by Lexus Laz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear that Paula was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 13, 2025

The service was great and everyone was helpful and knowledgeable. The appointment was ready and the car was ready on time as scheduled. More

by FUSEFERNANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

February 12, 2025

I had a loud grinding sound in my brakes and worried I needed to replace them. Ended up my brakes were fine. I likely got a pebble or salt in the rotors which caused the noise. Rye Subaru provided good, h More

by KBYRNE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

February 12, 2025

Always a good experience bringing my car to Rye Subaru. From the first interaction, to the last. Kudos to Tamar for her grace under pressure while interacting with customers in person and on the phone. Ver More

by MNICHOLS3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear Tamar and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

...
5
...