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Rye Subaru - Service Center

Rye, NY

4.7
705 Reviews

705 Reviews of Rye Subaru - Service Center

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November 09, 2024

An excellent experience with a wonderful staff. Lauren was very helpful and pleasant. She followed up with several telephone calls to be sure that we were satisfied with our choice of vehicles. More

by INSPFS
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Lauren, and don't hesitate to let us know if we can be of further assistance.

November 08, 2024

A great experience, a great price, would definitely highly recommend. Work was done in a timely matter as well. More

by LAURIED9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Rye Subaru responded

Laurie, Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

November 07, 2024

Seemed to be attentive and concerned About my needs Service writer was very knowledgable About my issues More

by LEMARBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Rye Subaru responded

Bob, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

November 03, 2024

I was using this service center for many years, can see the improvement. Service coordinator did an outstanding job! More

by JEVGENIJS_5
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 03, 2024

Excellent service. Very professional. Rye Subaru service staff solved the problem I had very efficiently. More

by JACKIECABRERA106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Rye Subaru responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

November 02, 2024

Paula is the best! She coordinated effectively with the team to get my flat tire fixed in under an hour. She even accompanied me to my car to show me some features tha More

by CLAIRECLOUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Rye Subaru responded

Quality customer service is always our number one priority, and we're happy to hear that Paula met your expectations. Thank you for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

November 02, 2024

Sebastian Alvarez was friendly, courteous, and professional. I got my car serviced (routine maintenance) in one hour. More

by LNATHAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Rye Subaru responded

We are very happy Sebastian provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2024

Mr. Pagan runs an outstanding dealership. The sales person we work with is Neil Downing and he is amazing - super helpful, smart, explains everything clearly, helps us make the best decisions and find More

by JVISAGE
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Rye Subaru responded

It's great to hear that Neil was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

November 02, 2024

Always have had good experience having my two Subarus serviced at Rye Subaru. Trust in their work is key to my satisfaction. More

by dickkline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 31, 2024

Service was great, my car was done promptly. My only issue was the miscommunication with the dealership and the maintenance department. I was under the impression I was not going to be charged. More

by LAURAJANAYA1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Rye Subaru responded

Thank you, Laura, for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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