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Rydell of Independence
Independence, IA
17 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 17 reviews
September 08, 2021
Do not buy from these people. I bought a brand new 2019 Ford Mustang off the showroom floor just to find out it has had the hardware in the front clip replaced and the hood repainted after 3000 miles the p Ford Mustang off the showroom floor just to find out it has had the hardware in the front clip replaced and the hood repainted after 3000 miles the paint started to fad. They will not stand behind what they sell now I had to pay out of my own pocket to have the hood fixed. More
by Ceckajoseph
Employees Worked With
Shawn
October 14, 2020
They were great to work with and made the car buying process very easy. I would definitely recommend them to anyone who is in the market for a new vehicle. process very easy. I would definitely recommend them to anyone who is in the market for a new vehicle. More
by kcj
Employees Worked With
Jeff
September 29, 2020
Great car buying experience. It was stress free. Definitely recommend shopping here. I have referred friends. They have great inventory. Great customer service. There was no price haggling and no Definitely recommend shopping here. I have referred friends. They have great inventory. Great customer service. There was no price haggling and no pressure. More
by hehlers13
Employees Worked With
Jacob and Chris
July 27, 2020
A great experience! I was able to purchase the vehicle I wanted and get in and out in record time. Kyle in finance made the process easy and painless. The new facility is beautiful! wanted and get in and out in record time. Kyle in finance made the process easy and painless. The new facility is beautiful! More
by morganleigh.media
Employees Worked With
Kyle, Jacob
February 13, 2016
Horrible Experience My wife and I bought a car from Pinicon in Independence, Iowa, but it wasn't until after we had signed the papers and handed them the check when they My wife and I bought a car from Pinicon in Independence, Iowa, but it wasn't until after we had signed the papers and handed them the check when they told us the transmission had recently been changed. They also told us it comes with a life time warranty. Needless to say we started having trouble with the transmission and the engine light was coming on within 6 months of buying the car, so we gave them a call and setup a time to bring it in. Once there we sat an waited for over an hour until the guy from the shop finally comes out to tell us it is a wire rubbing next to the transmission that is causing all the problems and it will take just a few minutes to fix. They fix the wire and then hands me a bill for $171.74 and tells me it is all labor charges. A wire the shop manager said would take just a few minutes to fix and should not have cost us one cent. They sold us a piece of crap and the service agreement for the life time transmission is a joke! I will never return to this dealership! More
by blam66
Employees Worked With
Jeff (sales person)
