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Rydell of Independence

Independence, IA

5.0
15 Reviews

2000 Enterprise Dr East

Independence, IA

50644

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Showing 15 reviews

August 23, 2024

Had 3 vehicles in three weeks for oil changes, serviced professionally, they put up with my wife's driving when she had never taken a vehicle in for service before. Also introduced us to sales person when More

by dogfish635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann
August 23, 2024

Went to another dealership, they could not care a bit about us, gladly came back to Rydell, settled on a deal that works. More

by dogfish635
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Stone
March 13, 2024

I'd been waffling about getting a new truck, & Brianna Close was very helpful in suggesting some used trucks even though I hadn't committed to a purchase. Once I DID commit, she was even MORE helpful in More

by lackowitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna Close, Kyle Finzen, Brian Lucas
November 01, 2023

The service advisor, Ann kept me informed throughout my service appointment. Even caught a mistake before I even paid my invoice. The cashier was very accommodating. More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann, Cassie (?)
March 28, 2023

Very nice salesman, not pushy. Helpful and knowledgeable. We didn't end up buying that day, but weren't made to feel like we wasted their time. Still in contact and still looking. More

by kimshirobenton
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dustin and Cortney.
October 10, 2022

Great place to do businees with, Bought a new 2023 Jeep Wrangler should be here in afew weeks. Thank you for all your help!!! Rick Reed More

by rsreed1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake and Ryan
April 04, 2022

Dustin Boardman hasn't been with Rydell that long but we would like to thank him for being a exceptional young man who we found to be very knowledgeable and honest with us. He was polite and did what he co More

by KENLYNAARHUS
Recommend Dealer
Yes
Employees Worked With
Dustin Boardman
October 03, 2021

Jeff Haight has a great personality and knowledge of auto's. All of Rydells staff are nice and accommodating. Would definitely go back again. More

by rochellesweeting
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Haight
September 08, 2021

Do not buy from these people. I bought a brand new 2019 Ford Mustang off the showroom floor just to find out it has had the hardware in the front clip replaced and the hood repainted after 3000 miles the p More

by Ceckajoseph
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn
Sep 08, 2021 -

Rydell of Independence responded

Hello, it is disappointing for us to hear that your experience with your 2019 Mustang has been anything less than great. We'd like the opportunity to discuss this with you. Please reach out to us at (319) 334-6033 at your earliest convenience to discuss how we can turn your experience into a positive one.

December 06, 2020

Very helpful and patient well trying to help me figure out what i wanted to drive for the next few yrs. Thank you all very much.... More

by getbewitched
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Tompson
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