Rydell Chevrolet Northridge

I racked up $650 in rental car charges waiting to have a diagnosis. Waited nearly a week to find out that the reason my 2014 Volt would not go into park was because the 12V battery had died. I'm stunned tha diagnosis. Waited nearly a week to find out that the reason my 2014 Volt would not go into park was because the 12V battery had died. I'm stunned that David had no clue on my initial call that this was the issue. If he had told me that might be it, I actually was at an O'Reilly store when my car failed. I could have had the AAA tow driver help me choose a battery and installation would have been free. David also told me your appointment system doesn't actually honor appointments. You need to pay for a triage tool. Your service department is huge and I know it's where Rydell makes most of its money. Not buying another car from you for you to service unless you solve this issue. More

Not sure what's going on with Rydell, I've been going to them for a very long time , never experienced such a dishonesty, pushing for unneeded service recommendations. "YOUR BRAKES NEED IMMEDIATE ATTENTIO them for a very long time , never experienced such a dishonesty, pushing for unneeded service recommendations. "YOUR BRAKES NEED IMMEDIATE ATTENTION" even though brakes were changed by Rydell 4 mo 8K miles prior. When I challenged the service writer to show me why my brakes need attention only thing he could do point the finger to his tech and apologize. 2nd item was the battery replacment. "YOUR BATTERY FAILED" I had the battery tested next morning, Battery is healthy. Even though I have one more prepaid oil change , will not be going back to Rydell, my truck will in better hands anywhere else. These guys need to be investigated by The Bureau of Automotive Repair. More

Armen T. Kesablyan and John Turner were AMAZING! They made the experience very easy and delightful. They were very transparent, informative and went above and Kesablyan and John Turner were AMAZING! They made the experience very easy and delightful. They were very transparent, informative and went above and beyond to get me the best deal on the car I wanted. I also appreciate how caring they were making sure I understood everything and answered my questions. More

This is the best dealership I have experienced. From the salesperson to the sales manager to the finance person, everyone provides a great family environment that helps the interaction go smoothly From the salesperson to the sales manager to the finance person, everyone provides a great family environment that helps the interaction go smoothly and pleasant. More

Armen and the Rydell team are without a doubt the best team to get you into your next car. Armen went above and beyond to go over all of my options and made sure to get me into a vehicle that met my perso team to get you into your next car. Armen went above and beyond to go over all of my options and made sure to get me into a vehicle that met my personal and financial needs. Their commitment to Integrity and transparency made it easy for me to leave with my new Chevy. More

David is probably the most knowledgeable service advisor I’ve encountered. He is on top of the issues and the reason we bring our car to Rydell for service. I’ve encountered. He is on top of the issues and the reason we bring our car to Rydell for service. More

Very smooth experience. Mike was great and answered all of my questions! Just keep the coffee machine in tip top shape. Mike was great and answered all of my questions! Just keep the coffee machine in tip top shape. More

Very helpful, patient and understanding. Explained everything and helped me pick the best choice of car. Explained everything and helped me pick the best choice of car. More

Bob Torres was a big help. I was not standing around long before he came to answer any and all questions we had. I was not standing around long before he came to answer any and all questions we had. More

The dealership is amazing and Vig always makes sure i walk away with a smile on my face. walk away with a smile on my face. More