Rydell Chevrolet Northridge

Quick, no nonsense, Awesome experience, I was in and out within an hour or so once I decided which vehicle to purchase. Finance manager was straight forward and wasn't p Awesome experience, I was in and out within an hour or so once I decided which vehicle to purchase. Finance manager was straight forward and wasn't pushy at all. More

Kevin Gage was verey helpful and continues to do so. Came to Rydell on the recommendation of my daughter. Kevin met us as we pulled up and continued to help us through the purchase. Still working with Came to Rydell on the recommendation of my daughter. Kevin met us as we pulled up and continued to help us through the purchase. Still working with us on the additional accessories. More

Helpful and on time Have been a customer since Rydell started. Have always serviced my S-10 and Colorado trucks there and received excellent service at reasonable parts Have been a customer since Rydell started. Have always serviced my S-10 and Colorado trucks there and received excellent service at reasonable parts and service prices. More

excellent service We always are treated with courtesy and promptness. Work done was good and thorough. Car runs well. The cost for service always includes discounts whe We always are treated with courtesy and promptness. Work done was good and thorough. Car runs well. The cost for service always includes discounts when applicable. More

Quality Service Experience My third Equinox...all from Rydell, will get a fourth. Good cars without a good service experience is bad business. Rydell in Northridge and Dave J My third Equinox...all from Rydell, will get a fourth. Good cars without a good service experience is bad business. Rydell in Northridge and Dave Joslyn make it all work just fine. Worth the drive for me!!! More

Great experience Thank you to these 2 men for working late and helping us with our purchase. Also to Christina Valenzuela for her online help. We had a great experienc Thank you to these 2 men for working late and helping us with our purchase. Also to Christina Valenzuela for her online help. We had a great experience and will definitely be back for another purchase. Thanks again and much appreciated. More

Everything went smooth from sales to finance Everyone was on there game made me feel very comfortable would tell my friends,alway got my cars from rydell I know I'm in good hands. Everyone was on there game made me feel very comfortable would tell my friends,alway got my cars from rydell I know I'm in good hands. More

Service Great customer service, felt welcomed. Jim Murphy made sure my vehicle's needs were met and taken care of. Received my vehicle back as promised. Great customer service, felt welcomed. Jim Murphy made sure my vehicle's needs were met and taken care of. Received my vehicle back as promised. More

horrible sold me truck in 2008 that 2 days after I took it in for service I almost killed myself because the steering column locked, there was 18,000 worth of sold me truck in 2008 that 2 days after I took it in for service I almost killed myself because the steering column locked, there was 18,000 worth of damage to the frame and still fixed and didnt total it, when i complained they sent me a bankruptcy letter and changed DBA, washing their hands of it... so i then decided to take another chance almost 10 years later and the service is horrible they ran my credit so many times they made it impossible to get approved. not to mention I have a chevy now that has been in the shop probably every other month this year. horrible exeprience More

Lied to Do not trust anyone at this dealership. Two sales people and a manager gave me the wrong information that is now going to cost me an additional $1,500 Do not trust anyone at this dealership. Two sales people and a manager gave me the wrong information that is now going to cost me an additional $1,500. I went in to look at a Volt. After sitting in one, I decided I did not like it. The sales person, Jose, encouraged me to sit in a Bolt. I was never keen on buying an all-electric vehicle. I drive far for work and thought it would be too stressful to not have any gas to rely on. The sticker read 10 hour charge from empty on a 220v outlet. When I asked the salesperson how long to charge in 110V home outlet he answered 12 hours. I pointed out that the sticker said 10 hours on a 220V, was he sure it was 12 for an 110V? He said yes. That was definitely doable. I went back a couple days later to test drive the car. I had a new salesman this time, Bubba. When asked the same question, he reported 10 hours to charge from empty to full in an 110v outlet. I figured how can 2 salesman be wrong? Oh boy was I wrong. I fell in love with the car and purchased it. The next day, I was reading the owner’s manual and to my surprise saw that it takes 50 hours to charge in an 110v outlet. I called Rydell and spoke to the manager, Rick. Rick was quick to answer that his salesmen were correct, that it takes 10-12 hours to charge. When I read him the excerpt from the manual, he claimed that he never took the battery test but the salespeople had. He was going to “research” it and call me back. I know the Bolt is a new car, but the dealership should know these important details and be well trained before trying to sell to customers. Bubba didn’t even know where the car was made. He told us it was made in Wisconsin…really? Wisconsin plant has been closed since 2009. So, to be able to drive my car to work more than 2 days in a row I need to install a 32Amp car charger at home. The charger costs $600 and installation is $950. If I had known this, I may not have purchased the vehicle. I feel very much lied to and cheated. EVERYONE at the dealership should know the ins and outs about their product, especially a manger. I have put in a complaint to Chevrolet Care Experience Center. But, seems like they don’t mind if their dealerships lie to customers. They commented that they don’t get involved in these matters. So, what is a “Care Experience Center” there for? I am very disappointed in this car buying experience and will never buy a car from Rydell again. More