Rydell Chevrolet Inc
Waterloo, IA
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Not pushy & great service even after the sale I purchased a vehicle from here when I had been in the market for a several months . This was the only dealership I visited where I did not feel pr I purchased a vehicle from here when I had been in the market for a several months . This was the only dealership I visited where I did not feel pressured by the sales people or the management. If they had a vehicle for me then great and if they didn’t have the right one then that was OK toI. I picked up an extremely clear in vehicle with a great vehicle history report . Unfortunately after I purchased the vehicle several things came up and I had to have it in for service three times in the first 30 days . Each time all of their staff were extremely friendly and very accommodating. I was very relieved that we chose to purchase from right now because I do not believe other local dealerships would have handled the repairs as well as a did. I would highly recommend right out to anyone looking for an honest dealer . More
service always taken care of.They get you and out in a timely period and your comes back just as it was left and fixed the first time. always taken care of.They get you and out in a timely period and your comes back just as it was left and fixed the first time. More
Honest dealership with great staff. Always a pleasure to deal with when it's time for a new truck. I've traded on average every two years and they've never let me down or taken advantage Always a pleasure to deal with when it's time for a new truck. I've traded on average every two years and they've never let me down or taken advantage of me. Great management with competent sales, parts, quick lube, body shop and service staff. No need to look any further for you next buying experience. More
They know customer service Rydell service was very helpful with a small problem I had with a brand new car and a recall for same. Everything was handled professionally and cour Rydell service was very helpful with a small problem I had with a brand new car and a recall for same. Everything was handled professionally and courteously and more importantly - to my satisfaction. More
Doing business was fair, comprehensive and honest We had checked websites before coming in to look at a specific Malibu. And we had checked the Kelley Blue Book value of the car we traded. After driv We had checked websites before coming in to look at a specific Malibu. And we had checked the Kelley Blue Book value of the car we traded. After driving the car we'd come to look at we told Jeff Warner that we had another car, at a different dealership, we wanted to look at. All he said was that he had other cars too, and then he showed us one w/ lower miles and less money. We felt he was honest and direct in his dealings w/o feeling any pressure from him. Car buying has never been so hassle free! And we've bought many cars/trucks over the years. We're recommending Rydell and Jeff Warner to all we know. Especially appreciated the help w/ all the electronics! Thanks again! More
Lied To I took my Malibu in and paid for an oil change and rotation. Before the rotation my right front tire had a slow leak which I had to fill every couple I took my Malibu in and paid for an oil change and rotation. Before the rotation my right front tire had a slow leak which I had to fill every couple weeks. A week and a half later i had to fill the right front tire. So it wasn't moved. I took my car to another place nearly a month later for a tire repair and was told my tires were didn't sizes. I had purchased those tires nearly a year before at Rydell as well. Because they were different sizes, they were wearing unevenly. Lied To twice and never going back. Not even going to buy another Chevy... More
I could write a book regarding the awful customer service, incompetence, untruthfulness, and unreliability of this so called "car dealership". I have never been treated so unjustly before in my enti service, incompetence, untruthfulness, and unreliability of this so called "car dealership". I have never been treated so unjustly before in my entire life. You would think at some point after taking my vehicle "that I BOUGHT AT RYDELL" in 6-8 times within a 12-16 month time frame for problems "that they claimed were fixed at least 2-3 times" that I would get something that is called "customer service" with all the hassles and inconveniences I experienced....but I NEVER got anything except either a "bill" or "don't know what to tell you", or "take it to another dealership". I know there are some good people that work at Rydell... at least I HOPE... but some people need to get a "clue" of how to give "customer satisfaction" when things are absolutely uncalled for with a disgruntled client. UNBELIEVABLE. More
Our car buying experience with Tyler Frand was exceptional. We found Tyler easy, open and honest to work with. He did not use high pressure tactics to influence our decision. Everyone at the de exceptional. We found Tyler easy, open and honest to work with. He did not use high pressure tactics to influence our decision. Everyone at the dealership greeted us with a smile and a hello. The show room is beautiful and the free snack bar was a very nice touch. We would recommend salesman Tyler Frank and the Rydell Chevrolet dealership to anyone looking for a pleasant car buying experience. Thank you and we love the Mini Cooper! More
Just wanted to Thank Mike Potter for all his help in finding us our new Equinox. We were not sure what type of vehicle we wanted at first but Mike was very patient and helpful. Thanks again Pat & Kim finding us our new Equinox. We were not sure what type of vehicle we wanted at first but Mike was very patient and helpful. Thanks again Pat & Kim Koch More
Everyone at the dealership was friendly from the sales staff to the express lube. My service was done quickly and the checkout was good. Everything in the facility was clean and bright. staff to the express lube. My service was done quickly and the checkout was good. Everything in the facility was clean and bright. More