Ryan Ford - Service Center

Service Most of the time my husband take care of the service of my car, but I had to take care of it this time. I'm so happy I found Ryan Ford and Tyler. Tyle Most of the time my husband take care of the service of my car, but I had to take care of it this time. I'm so happy I found Ryan Ford and Tyler. Tyler made my experience painless. He was very helpful. I certainly will be back. More

Great Service It was time for my car inspection, heard that Ryan Ford was a great place to go. Tyler was helpful. I am glad I took my car to Ryan Ford and that they It was time for my car inspection, heard that Ryan Ford was a great place to go. Tyler was helpful. I am glad I took my car to Ryan Ford and that they have such a nice and helpful employee as Tyler. More

Warranty work We needed a part replaced under warranty. This was done with no issue. Once the car was assessed and part requested there wasn't too much time to wait We needed a part replaced under warranty. This was done with no issue. Once the car was assessed and part requested there wasn't too much time to wait before install completed. The service guy was really helpful. More

5,000 mile service of my Ford F-150 Brad Zook was my service rep and did an outstanding job. He was very professional and pleasant to deal with and he insured the service of my vehicle Brad Zook was my service rep and did an outstanding job. He was very professional and pleasant to deal with and he insured the service of my vehicle was done in a timely manner. More

Can Tyler be any better at his job? I was welcomed with a smile and a pleasant greeting. He read through the items to be covered in my car's 1 year maintenance. I had a couple more que I was welcomed with a smile and a pleasant greeting. He read through the items to be covered in my car's 1 year maintenance. I had a couple more questions and they were quickly and thoroughly answered. Everything was done in about one hour and he came to find me. Again, he reviewed the work that was done. The building was clean, and I loved seeing the finished building this time. Thank you for doing a great job!! More

Escape Very courteous, polite & helpful. Extra time was taken to make sure job was done correctly. Would have preferred a little more contact in the status u Very courteous, polite & helpful. Extra time was taken to make sure job was done correctly. Would have preferred a little more contact in the status update department. More

Professional I walked into service department computer lost my appointment but Mason got my car in right away. The service department is efficient, professional an I walked into service department computer lost my appointment but Mason got my car in right away. The service department is efficient, professional and courteous personnel. More

Service - Brad Zook Scheduled first service of my 2015 Ford Edge purchased from Ryan Ford. Had appointment ay 9:30 a.m., arrived at 8:45 a.m. Brad took my keys and got Scheduled first service of my 2015 Ford Edge purchased from Ryan Ford. Had appointment ay 9:30 a.m., arrived at 8:45 a.m. Brad took my keys and got started on my vehicle right away. He then took me into the lounge and offered me coffee while I waited. Vehicle was serviced in a timely manner and I was out the door before my appointment was supposed to begin! Great job Ryan Ford and Brad Zook in the service department. More

My AWESOME experience with Ryan Ford Service department. I’m writing this review because I feel like my recent experience at the Ryan Ford service department should be heard. When I first bought my vehic I’m writing this review because I feel like my recent experience at the Ryan Ford service department should be heard. When I first bought my vehicle from Ryan Ford I was amazed at the professionalism, courtesy, and respect I was given from the sales and finance team over there. Being that it was a 45 minute drive from my house I didn’t plan on getting my maintenance done at this dealership because I have a Ford dealership right across the street from where I live. However, I felt like since I had such a great experience there when I bought my truck I might as well try out their service department. I’m all about customer service and if I have to drive a little farther so be it. When I arrived at the service department the first thing that impressed me when I entered through the automatic garage doors (which I thought was really cool btw) I was amazed at how clean the place was! It did not seem like a place where vehicles drive in daily! It was cleaner than some of the homes I’ve been in. Lol! The next thing that happened (which I never get at any service center) is the service guy walked up to my truck before I even got out, and greeted me with a smile and a very positive attitude. That also is very hard to come by these days. He asked me if I had an appointment I said “no, is there any way you can squeeze me in for an oil change?’ With it being Friday and all I had a feeling the answer would be no for sure. Well, I’m not sure how it happened but, in about 20 minutes I get an email to my phone saying “The service on your 2015 Ford F-150 is complete” I got up, looked outside, and saw the tech parking my truck out front! Coolest thing ever! I walked over to the counter and was greeted by a guy named Brad. Brad also had a great big smile on his face and told me my truck was ready. He complimented some of the upgrades I have added on my truck and then he went over all the details of my oil change. What details you ask? Well, no matter how small of a service you get from Ryan Ford they do a thorough inspection of practically everything on your vehicle! After speaking to Brad he handed me his business card and I saw he was the service manager. I knew right away why this service department exceeded my expectations and has such great customer service, It’s because they have great leadership! I know for a fact I will pass up that Ford dealership right by my house and drive out to Sealy, Tx for all my maintenance or service needs from now on. I have now been through every single part of this dealership from sales, finance, and now the service department. All I can say is WOW I’m totally in love with this place. Thanks Ryan Ford! Jay Prasad More

Outstanding service My experience with Ryan Ford has always been impeccable. I have always been treated with respect and kindness. I would recommend Ryan Ford to anyone My experience with Ryan Ford has always been impeccable. I have always been treated with respect and kindness. I would recommend Ryan Ford to anyone who is interested in purchasing a new car or for service. More