Ryan Ford - Service Center

Service work on 2015 Expedition Mason Koch managed my service needs in a completely professional manner. He was always up to speed on the status of my repair and kept me well inform Mason Koch managed my service needs in a completely professional manner. He was always up to speed on the status of my repair and kept me well informed. More

Quick Service Service Advisors seemed to be very efficient. They did a nice job getting my truck in and out on the same day. I had a transmission reprogrammed. W Service Advisors seemed to be very efficient. They did a nice job getting my truck in and out on the same day. I had a transmission reprogrammed. Was not covered my extended warranty which I thought was a bad deal. That was the only negative. More

Tyler Wallace Tyler had a smile on his face, he was courteous and professional. In 2009 I purchased a Ford F-150 Truck. From that time forward I have always used Tyler had a smile on his face, he was courteous and professional. In 2009 I purchased a Ford F-150 Truck. From that time forward I have always used Ryan Ford for whatever service my truck needed. They have been excellent. I highly recommend Ryan Ford and when I'm ready for a new Truck they will be my only dealer. My family members and friends have purchased vehicles from Ryan and they are very very pleased. My thanks to all of you dedicated people. More

Service and staff The staff are awesome. The service is always great and very well done. All done in a timely fashion and very through and informative and excellent in The staff are awesome. The service is always great and very well done. All done in a timely fashion and very through and informative and excellent in teaching to keep my truck in good future shape. More

Great service at Ryan Ford I had a small issue with my new Ford. Got fast attention, offered a loaner car, and good follow up throughout the process. They changed my oil and f I had a small issue with my new Ford. Got fast attention, offered a loaner car, and good follow up throughout the process. They changed my oil and first service while in for warranty repair. Shout out to Mason Koch for doing a great job. More

Air Bag Inflator Recall After receiving a recall on my 2008 Mustang for the air bag inflator recall I finally received a 2nd letter that parts were finally available. I call After receiving a recall on my 2008 Mustang for the air bag inflator recall I finally received a 2nd letter that parts were finally available. I called Ryan Ford on the morning of Wednesday May 1st and talked to the service department. Indeed parts were available and to bring in the car that morning. I dropped off the car at noon and was called before 3pm that the car was ready. I picked up the car at noon the following day, I had a 5 minute check-in and a 5 minute check-out from 2 very nice service counter personnel. I was asked to write a review if I had time available and I agreed. I was given the card of a Tyler Wallace (Service Adviser). My overall experience was excellent and I now have a safe car to drive after a year of waiting. More

Service at Dealership Mason was my Service Advisor on this particular ticket. Mason did an outstanding job of getting my vehicle in asap, arranging a ride for me back to w Mason was my Service Advisor on this particular ticket. Mason did an outstanding job of getting my vehicle in asap, arranging a ride for me back to work and informing me of the repair update(s). My experience at Ryan Ford has always been excellent due to the staff and their positive culture in performing beyond customer expectations. Dusty Y. More

Surprising first visit I dealt with Mason, both on the telephone and in person. Nice new dealership quarters, very much appreciated the quiet customer waiting area even tho I dealt with Mason, both on the telephone and in person. Nice new dealership quarters, very much appreciated the quiet customer waiting area even though necessary stuff was done in less time than originally quoted. I will return. More

Great service! Mason Koch was very informative and kept us up to date on how the service call was going. It was fast and painless service experience. Mason Koch was very informative and kept us up to date on how the service call was going. It was fast and painless service experience. More

Service on my Ford Edge Had heard good things from my local oil change mechanic about them, and after taking it to them for some brake issues they took care of it quickly and Had heard good things from my local oil change mechanic about them, and after taking it to them for some brake issues they took care of it quickly and efficiently. I will definitely be visiting them in the future if need be. More