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Ryan Ford - Service Center

Sealy, TX

4.3
739 Reviews

739 Reviews of Ryan Ford - Service Center

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November 06, 2023

Worst service I have ever had and far as repairs and getting vehicle back fixed - this is the fourth time I’ve taken vehicle back to dealership and still have no paperwork of repairs much less having a More

by Jamie Ehrman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Does it really matter ?
August 04, 2023

Service Advisor did a great job! Adrianne took care of the warranty work! Many thanks! More

by cubage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianne
July 12, 2023

service department told me a part they broke would take 5 min. Waited 45 minutes More

by Barbara Strieder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrianne McAllister
June 22, 2023

I left my truck Monday for spark plug replacement. Somehow they “forgot to”do it. More

by Ron Skewis
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Austin Cryan
May 24, 2023

I received prompt and efficient service. Very friendly and knowledgeable. Made an appointment and they were prompt More

by Seubanks6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cryan, Jenny Brantner
May 10, 2023

Takes care of all my auto needs quickly and professionally. I appreciate their dedication to service. More

by rindisquirrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cryan, Terrence Harrington, Jenny Brantner, Alex Mera, Irving Altamirano
July 01, 2022

Austin Cryan did a good job of making sure my power train warranty work was completed. More

by rohncampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Cryan
Jul 11, 2022 -

Ryan Ford responded

Rohn-- We are so happy that Austin was able to provide you with the service you needed, and that you had a positive experience here at Ryan Ford. Thank you so much for taking a moment of your day to write a review, as we always enjoy hearing from our customers. If you ever need anything in the future, please come visit us again!

June 20, 2022

I needed to have a key made for my Ford F250, and wanted to see what they had available as a replacement for my older Ford truck. I would highly recommend anyone come visit if you want a new or preow More

by Bryan P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Cryan
Jun 29, 2022 -

Ryan Ford responded

Bryan-- Thank you for taking the time to write such a wonderful review! We are glad you left Ryan Ford feeling so positive about your experience, and that we had the opportunity to earn your business. We always strive for the customer's experience in our dealership to be easy and straight forward, and we are happy that was reflected in your experience. We are honored to have gained a new Ryan Ford customer for life... If you ever need anything, we would be happy to help!

May 04, 2022

Carlos is just amazing. He always goes above and beyond to take care of my Bronco and addresses any concerns I might have. More

by Amanda Moran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henri Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Markland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Conejo, Jordan Puerta
Jun 29, 2022 -

Ryan Ford responded

Amanda-- We really appreciate you taking the time to write us a review! We always go above and beyond for our customers, and want them to have the best experience possible. We are so glad that we were able to address all of the concerns that you had with your Bronco, and if anything else ever comes up, Ryan Ford is always here to help!

May 03, 2022

We are new to Sealy, TX and we’re thrilled to have a Ford Dealer so close to service our 2021 Ford F-350. Carlos Conejo is our service rep and from the first time we met him; and any time since then; he has More

by Judy Oehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Conejo
Jun 29, 2022 -

Ryan Ford responded

Judy-- We are so proud to serve Sealy, and we love helping our community with their automotive needs! Thank you for sharing your experience with Ryan Ford, as we are so glad that you have had such a positive experience with our service department. If you ever need anything for our 2021 Ford F-350 or any other vehicle, you know where to find us!

Jun 29, 2022 -

Judy Oehl responded

Good to know you read the reviews you receive! We look forward to a long term, positive relationship with Ryan Ford in Sealy!

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